Max & Erma's Restaurants Reviews

Updated August 24, 2015
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Robert Forbes
14 Ratings

65 Employee Reviews

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  1. General Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - General Manager (GM)
    Former Employee - General Manager (GM)

    I worked at Max & Erma's Restaurants full-time (More than 10 years)

    Pros

    Promoted from hourly to Asst. Mgr. to GM. Let you manage as individual but also provided any needed support.

    Cons

    Some ups and downs during ownership changes.


  2. Sales Executive

    Current Employee - Sales Executive in Apopka, FL
    Current Employee - Sales Executive in Apopka, FL

    I have been working at Max & Erma's Restaurants (More than 3 years)

    Pros

    The benefit is to learn the payroll and insurance industry.

    Cons

    There really is no con at ERMA.


  3. Great Place to work when starting your career.

    Former Employee - General Manager in Rochester Hills, MI
    Former Employee - General Manager in Rochester Hills, MI
    Recommends

    I worked at Max & Erma's Restaurants full-time (More than 10 years)

    Pros

    Fun people good times. Good place to get your management skills honed.

    Cons

    Hard work, long hours not something you want to do once you start having a family. Really not worth it the $$ when you figure out all the time you put in.


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  5. Past experience

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Max & Erma's Restaurants full-time (More than 5 years)

    Pros

    Good environment to work in. My former employer Owens 2 franchises and he treated his employee's right.

    Cons

    After employer sold franchise and it cooperate took over work environment was unbearably. New management was absolutely clue less and demanded to much of workers.

    Advice to Management

    Hire managers with experience and not just title and college education.


  6. It's okay

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - General Manager in Columbus, OH
    Current Employee - General Manager in Columbus, OH
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Max & Erma's Restaurants full-time (More than a year)

    Pros

    They give you a lot of freedom

    Cons

    Very inconsistent with everything beware

    Advice to Management

    Not long term


  7. Hostess

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Hostess in Plymouth, MI
    Former Employee - Hostess in Plymouth, MI
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Max & Erma's Restaurants (More than a year)

    Pros

    -The job is not difficult -Discounted meals on shift

    Cons

    The management changed every couple of months, it was very inconsistent.


  8. great place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    fun, busy good tips. great food

    Cons

    sometimes late hours always busy on weekends

    Advice to Management

    yes if you would like to


  9. Can be crazy, but mostly fun. Dedication is a must.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server in Columbus, OH
    Current Employee - Server in Columbus, OH

    Pros

    The people! We keep each other going, day in and day out. It truly takes a team effort to keep a restaurant running smoothly, and on most days we seem to do a pretty good job. Our guests are great for the most part, too. Those of us that have been there for the longest time have just come to understand how this business works, and we make the best of it everyday. All in all, it's a fun place to work. We get the job done.

    Cons

    So much focus is put on surveys that our guests take, to the point of being ridiculous. Very heavy workload some days, being put on a small number of people. Always being rushed to "get off the clock." Some days we're running on a skeleton crew, with perfect results still expected. The values that are preached are all great, but they're not always lived out by store management.

    Advice to Management

    Practice what you preach - at all times. Lead by example. See your crew as made up of individual people, men and women, and not just dollar signs for the restaurant. BE KIND TO EVERY SINGLE PERSON! Stop trying to run the store by being condescending and rude. We don't respond well to being treated like kindergarteners.


  10. Max & Erma

    Former Employee - Server/Bartender in Columbus, OH
    Former Employee - Server/Bartender in Columbus, OH
    Neutral Outlook

    Pros

    Had a great time with co-workers and management. The good seasons and weekends during convention center were very nice. Closed at a reasonable hour.

    Cons

    Attached to hotel so it was open on holidays. Left prior to the change but heard from former co-workers it was not a positive change. Have not been back to visit in some time.

    Advice to Management

    Each restaurant ownership varies but corporate policies that were implemented due to being connected to hotel was frustrating where other restaurants did not have the same policies.


  11. Fun place

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server in Columbus, OH
    Former Employee - Server in Columbus, OH
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    Fun work environment. There was good teamwork

    Cons

    Some of the managers care some do not so its hard to stay motivated to increase sales if the manager is not motivated.



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