Maxim Healthcare Services
2.6 of 5 357 reviews
www.maxhealth.com Columbia, MD 5000+ Employees

Maxim Healthcare Services Reviews

Updated Jul 8, 2014

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2.6 357 reviews

                             

42% Approve of the CEO

Maxim Healthcare Services CEO W. Bradley (Brad) Bennett

W. Bradley (Brad) Bennett

(129 ratings)

32% of employees recommend this company to a friend
357 Employee Reviews
Relevance Date Rating
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Review Highlights

Pros:
  • "I gained a lot of experience and learned a lot because I had to pick up so many things unrelated to my job"
    in 12 reviews
  • "Good entry level position to learn valuable information about running a business"
    in 11 reviews
Cons:
  • "long hours for recruiters, you have to do some nights on call"
    in 25 reviews
  • "They only say that they care about work-life balance but in fact they really don't"
    in 12 reviews
  • Show more review highlights

Reviews

    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Disapproves of CEO

     

    Don't expect too much and do prepare to be overworked and criticized.

    Reimbursement Specialist (Former Employee)
    Columbia, MD

    ProsCompany does hire entry level so this is good for those looking to gain experience within a particular field.
    I gained a lot of experience here and are genuinely thankful for that.
    Depending on whether you have a good manager and team members, as with most jobs, it can be a pleasurable working environment.
    The monetary bonuses are nice additions and good motivators.
    They give you about $60 a month toward your HSA account.
    At Corporate/Headquarters, there is free parking, coffee, filtered water, and refrigerator/microwave/toaster usage.
    The bathrooms are fairly clean most of the time. You get a desk, chair, phone, and a computer.
    If you are lucky and are a manager you will get that plus your own room.
    Most of the workers are separated by cubicles and there is not much privacy which, depending on what area of the building you are working in, is extremely distracting in terms of traffic.
    You can get 3-4 hours of weekly overtime.
    Checks are paid weekly.
    Flex time is available.

    ConsIf you are lucky to keep your head above water you can "survive".
    You will be thrown into the mix and get "trained."
    After that, the world will be expected of you.
    The training is not streamlined.
    Different people have different ways of teaching things- whether they are wrong or right, efficient or inefficient.
    Because of this, new employees may or may not get trained correctly.
    The company makes you take a ton of compliance and ethics training each year because a couple years back they got into trouble when one of the branch offices had been submitting false claims.
    As part of the OIG agreement, the whole company must now suffer compliance and ethics training as well as new, lengthy and inefficient procedures to document Maxim's attempts to be a better company.
    The umbrella of "reimbursement specialist" allows any and every type of role to be thrown at you.
    You are a medical biller, quality control processor, account receivable, customer service representative, compliance analyst, and medical collector
    If you disagree with the new roles you suddenly have to perform, you are in violation of Maxim's compliance code.
    They will give you more work.
    When you try to prove yourself and show that you are consistent, and efficient in the quality and quantity of your work----they will give you more work.
    They will not give you praise you or give you any type of substantial monetary value for you hard work---just more work.
    The pay is not competitive.
    If the company is not doing well, you will not get a raise.
    The company has not been doing well.
    The bonuses have become increasingly harder to attain.
    The billing and posting deadlines become shorter and shorter in duration each year meaning you need to perform like a machine get your work done and be out the door by 5--very stressful.
    They don't seem to care that people do have lives outside of Maxim.
    Taking PTO has become harder, you will get guilted by everyone for taking a vacation or leaving early for a doctor appointment.
    You only get 6 paid holidays, 2 floating holidays, and 17 days PTO(2.61 hrs/wk).
    After 5 years the PTO only gets pushed up to 3.38 hrs/wk=22 days- this is all you will ever get so not much to look forward to.
    PTO + floating holidays is all the time you get off--most people don't realize the fact that in order to leave early or take a sick day that you have to USE YOUR PTO.
    There are NO paid sick/personal days.
    The work/life balance is terrible.
    The health insurance is not that great in terms of what your paying for and what you get.
    The medical deductible is high at $1250.
    The turnover is extremely high, thus new people to train all the time which takes up your time.
    The company is trying to save more money by not hiring more employees and just dumping former co-workers's work on you.
    The software systems used for processing data and performing work are outdated and very slow.
    Hardware around the office is constantly broken and in need of repair.
    Basic office supplies needed to perform your job are not in stock.
    Rules and procedures are always changing.
    Management and other slackers get to do what they want in their offices while the rest of us-about 40% do actual work.
    Slackers get to goof off for about a year until countless write ups eventually cause their termination.
    Management plays by their own rules, the only purpose they serve is to enforce rules and authority over their teams that are given to them by their management.
    Rarely do managers even know what a typical day is like for their team since they spend all day hiding in their offices or mingling with other managers.
    All of the good employees at this company eventually wind up leaving moving on to better things.
    The leftovers do not provide a promising outlook Maxim.

    Advice to Senior ManagementPlease take into consideration that your employees need more money to survive in this economy as well as a good work/life balance.

    No, I would not recommend this company to a friend

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    • No Opinion of CEO

     

    The Marketing Department Needs Work

    Marketing Specialist (Former Employee)
    Columbia, MD

    ProsIt wasn't a long commute.

    ConsThe department wqs run like a sorority. The head of the depatment had "favorites". Overall it was a toxic work envioronement. They are always hiring for Marketing positions - it's like a revolving door.

    Advice to Senior ManagementHave respect for those who work for you.

    No, I would not recommend this company to a friend

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    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
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    • No Opinion of CEO

     

    Learning Experience, Be a Recruiter Somewhere Else

    Healthcare Recruiter (Former Employee)
    Reno, NV

    ProsWeekly pay, great to meet nurses that will be helping others.

    ConsOn call is hectic, not enough training, little help from management. Expects recruiters to know everything with no explanations. Very cliquish if you are a new employee, feels like they are prying into personal life. No work/life balance.

    Advice to Senior ManagementBe more responsible, act like real managers. Stop with the shady politic of being an AM.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Stay away unless you need a resume builder

    Anonymous Employee (Former Employee)
    Columbia, MD

    ProsGreat coworkers, lots of resources. Liked my immediate managers

    ConsSenior management out of touch, bureaucracy made it difficult to get many projects done. In 2012, 80% of my department was laid off, along with several hundred other people at the corporate office.

    Advice to Senior ManagementTime to reign in the egos and get serious about managing the company.

    No, I would not recommend this company to a friend

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    Good

    Licensed Practical Nurse (Former Employee)
    Detroit, MI

    ProsBest families and patients! So lucky to have different opportunities

    ConsLow pay for home are

    Advice to Senior ManagementOffer higher wage and benefits

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    Wouldn't do it all over again

    Personal Care Worker (Former Employee)
    Milwaukee, WI

    ProsHelping others with special needs or disabilities

    ConsHard work for low pay, no real benefits like PTO or mileage reimbursement

    Advice to Senior ManagementWork with corporate to provide said benefits

    No, I would not recommend this company to a friend

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    Loved the people, total salary disparity

    Anonymous Employee (Former Employee)

    Prosthe people were wonderful, the environment and culture was fun and promoted growth. lots of fun people to work with.

    Conssalary disparity , one person would make 25k more in the same position. very hard to move up in salary and treated differently in the IT dept due to being female.

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    A good all-around company

    CNA (Current Employee)
    Colorado Springs, CO

    ProsFlexible with scheduling, good support system, try to work with you vs. against you

    ConsPay is low to average compared to other companies, scheduling & communication gets muddled at times

    Advice to Senior ManagementRaise wages, make sure new staff is truly comfortable with the case they are given.

    Yes, I would recommend this company to a friend

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    • Culture & Values
           
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    Good place to work if you need a flexable schedule

    Home Health Nurse (Current Employee)

    ProsThe staff is professional, and helps me balance school work and home responsibilities. Nice web site for CEUs

    ConsI have worked at other home healthcare agencies where you get an annual raise and time and a half for holidays, at Maxim you don't.

    Advice to Senior ManagementSome offices are run better than others.

    Yes, I would recommend this company to a friend

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    • Culture & Values
           
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    I am pleased with maxim

    Licensed Vocational Nurse (Current Employee)
    Sacramento, CA

    ProsFlexible scheduling, weekly pay, direct deposit.

    ConsLow pay, salaries were cut during the recession and never restored. Maxim was once the highest paying registry in Sacramento, CA.

    Advice to Senior ManagementGive us a raise!

    No, I would not recommend this company to a friend

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Glassdoor is your free inside look at Maxim Healthcare Services reviews and ratings — including employee satisfaction and approval rating for Maxim Healthcare Services CEO W. Bradley (Brad) Bennett. All 357 reviews posted anonymously by Maxim Healthcare Services employees.