Mazda North American Operations

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Mazda North American Operations Reviews

Updated April 8, 2015
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  1. Helpful (3)

    CYA Environment at Corporate Office

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Specialist in Irvine, CA
    Former Employee - Specialist in Irvine, CA

    I worked at Mazda North American Operations full-time (More than 10 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Lease car and other benefits. Oh, and, Irvine is nice.

    Cons

    Not a team environment. Lots of CYA and being thrown under the bus. Company works good workers to death while loafers just listen to iPods or wander around chatting most of the day. Workloads not evenly distributed. Cubicle inhabitants very inconsiderate of others (loud chatting, joking around, smelly foods, too-loud music at workstation, etc.). Company has way too many managers and a very stale senior management team that needs to be cycled out. Company's monthly sales goals often missed, so morale is low. Several smaller departments have too few positions to allow for adequate growth opportunities. Serious, valuable training programs don't exist: you're really on your own. Antiquated computer database/system (green screens on mainframe). Building is showing its age inside and out, plus the A/C hardly works in the summer. Budgets are very tight and departments are frequently asked to cut expenses during fiscal year and/or work with vendors to lower their costs (profits), even after contracts have been fully executed. Company's long-term goals and vision are weak with no realistic plans to achieve them.

    Advice to Management

    Directors and above really need to find out how middle managers are conducting their business internally. Many can come across as funny or charming, can spin a good tale, and can be convincing, but you need to dig in and learn for yourselves what's really happening. Look for bullying tactics, discrimination, and favoritism. Hitting monthly departmental objectives doesn't always mean the department is actually healthy.

  2. Helpful (1)

    Great company, great products, but......

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - District Manager in Bridgewater, NJ
    Current Employee - District Manager in Bridgewater, NJ

    I have been working at Mazda North American Operations full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great people and co workers. Real sense of direction of wanting to go forward and grow their market share from it's current 1.9 -2.0% position. Outstanding work/family life balance. Quality of products are the best in the industry. Mazda really wants to take care of their customers and is dedicated to providing excellent service for those in need. Good support from Senior VP, a real "car guy." Small company feel, but still a major player.

    Cons

    Major disconnect in three areas. Corporate to the Regions-Regions to the Departments in that Region-Department Heads to the boots on the ground soldiers. No continuity within Regional Depts. Too much room for independent thought from individual Zone /Region Managers. Mazda will not rid themselves of absolutely abysmal Managers. In certain circumstances they don't want the industry's best. Managers are allowed to run amuck with absolutely no help from HR. Forget real advancement in the Company unless you are one of the "golden children" that has FORD pedigree. FORD nepotism is still very alive and well at Mazda. Someone at the top needs to really address this situation to give dedicated and faithful employees a chance.

    Advice to Management

    Two issues that need to be addressed. 1) Take proactive steps to improve your Dealer Body. Way too many Dealer partners that NEED TO GO IMMEDIATELY!! Come up with a plan to stroke a check and get rid of these poor performers. Mazda will never, ever grow from where it is now to where you want to go with the current Dealer body. 2) All C/D level Managers need to be evaluated by their direct employees on a yearly basis. You are harboring some pretty horrific & ineffective managers that are allowed ruin this company from a subordinate's view. Take the Leadership 360 survey results and have someone who isn't a "friend of a friend (FORD)" review them. Mazda will be a mediocre at best company to work for from an employee viewpoint unless some changes are made.

  3. Overall good company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Mazda North American Operations full-time

    Neutral Outlook
    Approves of CEO
    Neutral Outlook
    Approves of CEO

    Pros

    Lots of opportunities if you are able to work within the system

    Cons

    No real cons to report. Was treated fairly.

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  5. Helpful (2)

    Doom Doom

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - District Service Manager in Bridgewater, NJ
    Current Employee - District Service Manager in Bridgewater, NJ

    I have been working at Mazda North American Operations full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Products are amazing. Work life balance is great. Pension is good. Pay is so-so.

    Cons

    Managers are not equipped to manage people. They utilize techniques to scare and intimidate their employees. They reorganize every few years, the good people leave, the near retirement ago employees stay and drag down moral. HR is a horror show. Regional managers are Ford-era flunkies that could not make it elsewhere. Jim O and his cronies are killing this company.

    Advice to Management

    One more re-org and push out the dead weight.

  6. Helpful (1)

    Sales Management should be replaced; they don't have a clue.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Mazda North American Operations full-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Company Car and demo policy.

    Cons

    Mid-Management.
    Sycophantic behaviors are rewarded.
    Treatment of employees is not uniform.
    Product lines cannibalize each other.

    Advice to Management

    Reorganization of sales management in the Western Region needs to be considered. The managers achieve objectives purely by luck. Who can't sell a car in Southern California?

  7. The best company I have work for...period.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - District Manager
    Current Employee - District Manager

    I have been working at Mazda North American Operations full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great culture, do not take themselves to seriously, great managers who see the big picture and want to help grow their employees into future leaders

    Cons

    Not a large company so there is sometimes not a lot of places to move in terms of career progression

  8. Helpful (1)

    IT dept lacks standard processes

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Systems Analyst/Developer in Irvine, CA
    Former Employee - Systems Analyst/Developer in Irvine, CA

    I worked at Mazda North American Operations full-time (More than 5 years)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Quick decision on new implementations and projects, nice perks

    Cons

    No standard IT processes or methodology for in house IT projects, IT vendor selection based primarily on cost alone in many cases, quality of deliverable is not considered. The culture does not promote new ideas or risk taking rather just expects you to go with the flow

    Advice to Management

    Rotate people more often in different roles to give them challenges and exposure to new functions

  9. Helpful (1)

    Quality Engineer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Quality Engineer in Flat Rock, MI
    Former Employee - Quality Engineer in Flat Rock, MI

    I worked at Mazda North American Operations full-time (More than 10 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Plenty of work when the plant was open, can work on the problems that are most urgent, most of the time.

    Cons

    Direct manager / supervisor may not know your job or can give any advise on how to solve / address the problem. Management changed constantly with 6 reorganizations in 8 years. Forget about regular raises, you may get 5% in 3-4 years total. New hires get more than current employees.

    Advice to Management

    Mold a concrete business plan and stick with it. Do not get rid of all of the quality people and then think that you can easily replace them. You do not go into launch mode with no Quality department or with all new employees.

  10. Helpful (1)

    you are on your own

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Mazda North American Operations full-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Ok pay. kind looks from everyone!

    Cons

    very little training. Everybody out for themselves. No room to grow.

    Advice to Management

    Manage the company like Jack Welch did with GE. The Management structure is old. It is a feet wide and a mile high. You are at the bottom and the guy making decisions at the top never hears your input. Like GE, the management structure should be a mile wide and a foot high.

  11. Mazda North American Operations (MNAO) continues its financial slide with just under $1 billion in losses in two years.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Executive in Irvine, CA
    Former Employee - Executive in Irvine, CA

    I worked at Mazda North American Operations full-time (More than 10 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Irvine has very nice weather.

    Cons

    MNAO's senior management has struggled for 10 years to manage this US operation.

    Advice to Management

    Mazda Motor Corporation (MC) needs to better understand the US operation and put a team in place with the experience required. MNAO has lost senior managers to Honda, Hyundai, Jaguar, and Toyota all of which were experienced enough to run the company. MNAO has relinquished responsibility for Mazda Canada and is selling its headquarters property in Irvine, CA and plans to lease a building in Costa Mesa, CA near its advertising agency. This should hopefully lower its continuing losses in 2013.

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