McAlister's

  www.mcalistersdeli.com
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McAlister's Reviews

Updated August 19, 2014
Updated August 19, 2014
78 Reviews

2.9
78 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
McAlister's CEO Frank Paci
Frank Paci
16 Ratings

Review Highlights

Pros
  • 30% discount is food and free drinks is nice, though free food would be nicer (in 4 reviews)

  • Flexible scheduling, free tea, and close to home locations are some of the good things about working at a McAlister's Deli (in 4 reviews)


Cons
  • You get minimum wage for doing more work than the average (in 12 reviews)

  • This a lot of times is just the food service industry unfortunately (in 3 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Fast-paced

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier  in  Mason, OH
    Former Employee - Cashier in Mason, OH

    Pros

    Family oriented. Fast casual. Fun place to work. It would be either crazy busy or absolutely dead. Nice to not have to actually serve people just take them their food and then clean up after they leave.

    Cons

    You don't get to keep tips and customers don't understand that, which sometimes offended them. Management was not understanding with those who had extra-curricular activities

    Advice to ManagementAdvice

    Be more flexible with scheduling for students

    Doesn't Recommend
    No opinion of CEO
  2.  

    Pretty good job

    Former Employee - Food Runner and Busser  in  Boone, NC
    Former Employee - Food Runner and Busser in Boone, NC

    Pros

    the work is what you would expect! you take trays of food to the tables and make sure you go to the table w the correct numbers, run and grab extra sour cream, etc. for the customers, refill drinks, clean at closing, refill napkins and ketchup and mustard, etc. and clean tables and take it to the back to unload. if it's busy, you rush, if it's not, you can take it slow and clean some mirrors and dusty spots and restock. Lots of room to hang out with other employees.

    Cons

    not room for moving up but great for students - if you have a cranky manager that sucks but otherwise it's an awesome awesome company!

    Advice to ManagementAdvice

    I honestly just appreciated that we closed at 8:30 because we are on-campus of a university.

    Recommends
    Positive Outlook
    No opinion of CEO
  3.  

    Great Job for College student

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier  in  Normal, IL
    Former Employee - Cashier in Normal, IL

    Pros

    flexible shifts
    good hours
    discounted food prices at end of shift
    good managers
    friendly co-workers
    easy computer system to learn

    Cons

    hourly wage, but that is to be expected for a college student position
    as with many jobs, there is a lot of politics between employees and managers

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5.  

    Decent first job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Shift Leader  in  Memphis, TN
    Current Employee - Shift Leader in Memphis, TN

    Pros

    Great customers, you get a free meal a day if you're a shift leader.

    Cons

    A lot of favoritism. Hard workers get overlooked. General managers are constantly changing and you have to impress them to get hours. If promoted they don't train you very well.

    Advice to ManagementAdvice

    Offer more training, more benefits.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  6.  

    Good first job, bad coworkers.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server  in  Flowood, MS
    Former Employee - Server in Flowood, MS

    Pros

    Decent hours, Not very difficult

    Cons

    Coworkers, Management, Schedule Changes

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  7.  

    For, the most part it was a very good working environment. The work wasn't to hard and the pay wasn't that bad.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - BOH, FOH  in  Jackson, MS
    Former Employee - BOH, FOH in Jackson, MS

    Pros

    Good people around good people it what you'll find at a lot of McAlister's. Which makes it a good place too work.

    Cons

    Some managers at some McAlister's while any store really abuse their position to make them love better then they appear.

    Advice to ManagementAdvice

    Being fair to all your employee's will make any work week run smoothly make it a challenge among the employee's gave awards if you will make it more then a JOB.

    Recommends
    Positive Outlook
    No opinion of CEO
  8.  

    Ok

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cook  in  Kansas City, MO
    Current Employee - Cook in Kansas City, MO

    Pros

    Talking to co-workers.
    Free drinks.
    30% discount off food.
    Manager's acknowledge your hard work.

    Cons

    Group think.
    Manager's believe they are above you, so therefore they treat the employee's like crap.
    Manager's push the hard workers but leave the slackers alone.
    Low pay.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9.  

    First Job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Front of House  in  Louisville, KY
    Former Employee - Front of House in Louisville, KY

    Pros

    - First Job
    - Free Food
    - Good co-workers (excluding management)

    Cons

    - Short shifts 3-5 hours
    - No tips
    - No raises
    - Hire from outside
    - Low compensation

    Advice to ManagementAdvice

    Value your employees more and don't treat them like property.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10.  

    Good people in this particular restaurant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier/Server  in  Charlotte, NC
    Former Employee - Cashier/Server in Charlotte, NC

    Pros

    Good people to work with
    Managers at my location were friendly and hard-working.
    Employee recognition was attained through boards filled with customer reviews
    Duties are varied as a server; upkeep of the dining room floor and tables, as well as food prep areas, bathrooms, and fountain drink machines are expected and required.

    Cons

    Expect to be very busy during lunch and dinner rushes, but this is nothing new to people in the service industry. You can expect to stay past closing time on nights where random customers show up close to closing time. Wages are good for required job duties, but no one is allowed to accept tips-company policy

    Recommends
    Neutral Outlook
  11.  

    I gained excellent experience, but there was no upward opportunities.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Manager  in  Houston, TX
    Former Employee - Assistant Manager in Houston, TX

    Pros

    The owners worked right beside you, getting down and dirty. They truly cared about their company.

    Cons

    Being on a college campus, you were expected to go above and beyond catering wise. There was not a catering director when I was employed.

    Recommends
    Positive Outlook
    No opinion of CEO

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