McDonald's Reviews

Updated September 29, 2014
Updated September 29, 2014
3,446 Reviews
3.1
3,446 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
McDonald's President & CEO Don Thompson
Don Thompson
995 Ratings

Review Highlights

Pros
  • Free food is probably the best thing about it, but gets sickening after a month (in 268 reviews)

  • This being the case they have flexible hours and are willing to work around your schedule (in 229 reviews)


Cons
  • As you should expect, every crew member was at or very near the minimum wage level (in 166 reviews)

  • You get to stand for long hours at a time and sometimes encounter rude customers (in 116 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Great High School Job, Allows great levels of advancement

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Shift Manager  in  Chicago, IL
    Current Employee - Shift Manager in Chicago, IL

    I have been working at McDonald's part-time for more than a year

    Pros

    I make good money for low level job, free food on days that I work. Buy 1 meal get 1 meal free on days that I don't work. Gold Card benefits save me a lot of money. Flexible hours make balancing a High School life and work very easy

    Cons

    Hard work, many managers need to have more passion for the job itself rather than just during peak periods or when they are being evaluated.

    Advice to ManagementAdvice

    Pay more attention to what is actually happening inside the restaurants rather than just the numbers, make sure that people managers are hiring the right people for the job and keep them happy. A happy management and crew makes for a good running restaurant.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 3 people found this helpful  

    Go corporate over Franchise

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Crew Trainer  in  Kailua, HI
    Former Employee - Crew Trainer in Kailua, HI

    I worked at McDonald's full-time for more than 3 years

    Pros

    Close, everyone knows everyone depending on how long you've been there. Promos may or may not come with a free t-shirt and other merchandise. Very good opportunities to advance. One free meal a day including 50% off 30 minutes before and after your shift. Very laid back. Very good with flexible scheduling. I had a lot of amazing moments here that helped me grow as not only a worker but as a person.

    Cons

    Some franchises cheat the good employees out of promotions, raises to give them to the employees that give management info and/or brown nose. Not very much room to advance compared to corporate-owned McDonald's. They will forever go off of your availability from your application when you were hired no matter how long you work there and how much your life changes.

    Advice to ManagementAdvice

    PAY ATTENTION TO YOUR EMPLOYEES. All of them. Not just the ones that like to kiss your butt. A ton of misunderstandings could have been avoided or very quickly resolved if the management at my McDonald's didn't play favorites.

    Recommends
    Positive Outlook
    Disapproves of CEO
  3.  

    crew trainer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Crew Trainer  in  Frisco, TX
    Former Employee - Crew Trainer in Frisco, TX

    I worked at McDonald's full-time for more than a year

    Pros

    Very friendly optimistic and very hard working.

    Cons

    hectic job, a lot of restaurant operations, and customer service

    Advice to ManagementAdvice

    need to be on time. And stay calm during rushy timings,

    Recommends
    Positive Outlook
    Disapproves of CEO
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  5.  

    great

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at McDonald's

    Pros

    great people to work with

    Cons

    not so good food to eat

  6.  

    n/a

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at McDonald's

    Pros

    career path, opportunities, relationship based

    Cons

    slower to change culture to meet customers and employees expectations

    Recommends
  7.  

    very good company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Director
    Current Employee - Senior Director

    I have been working at McDonald's full-time for more than 10 years

    Pros

    very strong values, good people, good team work, very fair

    Cons

    things change slowly, hard to get traction due to franchise model

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Cashier

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Drive Thru Cashier  in  New York, NY
    Current Employee - Drive Thru Cashier in New York, NY

    I have been working at McDonald's part-time for less than a year

    Pros

    Great food
    Good team
    Benefits so so
    Yes

    Cons

    Unhealthy
    Bathrooms
    Weird crowd
    Just not a safe place sometimes
    overnight shifts

    Advice to ManagementAdvice

    Keep going

    Recommends
    Positive Outlook
    Approves of CEO
  9. 1 person found this helpful  

    McOpCo

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - General Manager  in  Kent, WA
    Former Employee - General Manager in Kent, WA

    I worked at McDonald's full-time for more than 10 years

    Pros

    Benefits, medical is so inexpensive, bonus program is nice. Great training to prepare you to be successful

    Cons

    Sometimes the flavor of the month gets old. Not enough stability in the upper ranks due to turnover, promotions or transfers
    Must help under performing stores and transfer your people to those stores, problem is they keep on turning over people and you basically have to develop talent between 2 stores or more

    Advice to ManagementAdvice

    It's a great place to work. Sometimes the pressure for performance requires some people to cheat and not follow their personal values. With this it makes it hard on GM's who are honest. Some GMs are not good with their people and with this they have high turnover, other stores must keep on sending them talent. Turnover should be part of the bonus program. These managers who are turnover over people who are great are just going after short term profit but hurting long time potential.

    Recommends
    Positive Outlook
    Approves of CEO
  10. 1 person found this helpful  

    better than the other fast food chains

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager and Supervision As Well
    Former Employee - Store Manager and Supervision As Well

    I worked at McDonald's full-time for more than 10 years

    Pros

    - promote from within
    - flexible hours
    - can make decent money at store manager or supervisory level

    Cons

    dealing with low wage employees is always more challenging; turnover, lack of caring, skills, or effort.
    I worked at a franchised location. I would steer clear of corporate run stores, as it is more likely to feel like working at a job where no one cares about you, and profitability is ALL that matters.

    Recommends
    Negative Outlook
    No opinion of CEO
  11.  

    It has been a great experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - General Manager  in  Spartanburg, SC
    Current Employee - General Manager in Spartanburg, SC

    I have been working at McDonald's full-time for more than 5 years

    Pros

    Great learning opportunities in business management

    Cons

    DIfficult to get promotions, low pay

    Advice to ManagementAdvice

    Pay your managers better

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

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