Glassdoor is your free inside look at McDonald's reviews and ratings — including employee satisfaction and approval rating for McDonald's CEO Don Thompson. All 1,520 reviews posted anonymously by McDonald's employees.
75% of the CEO
Don Thompson
Former Employee – worked at McDonald's part-time for more than 3 years
Pros – McDonald's crews are usually close-knit teams who work well together, look out for each other and socialise outside of work. Regular customers also became friends. Great way to meet loads of people on a daily basis. Lots of opportunity to gain qualifications and progress to Manager and beyond, for those who want to.
Cons – I have had experience with very authoritarian, quite scary managers! Serving customers can be very stressful on busy days (when you have up to 10 orders on the go at once), and this is not helped by a minority of customers who are rude and patronising (also a lot of drunk customers).
Yes, I would recommend this company to a friend
2013-05-23 08:01 PDT
Former Employee – worked at McDonald's part-time for more than a year
Pros – Great training programming and understanding processes and food industry.
Cons – Temptation to eat fries all day
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-05-22 20:29 PDT
Former Employee – worked at McDonald's full-time for more than a year
Pros – Getting experience in cashiers and interacting with customers
Cons – The atmosphere is disgusting. Very rude customers. Not very flexible with your schedule
Advice to Senior Management – Try to at least act like you care.
No, I would not recommend this company to a friend
2013-05-22 18:16 PDT
Current Employee – been working at McDonald's full-time
Pros – can work with your schedule, ok insurance could be better.
Cons – lack of communication and disorganize, money problems with management depends on what store you work at. I feel like the problem is not getting solved but ignored.
No, I would not recommend this company to a friend
2013-05-21 22:33 PDT
Former Employee – worked at McDonald's full-time for less than a year
Pros – nice people, discounts for products, if you are lucky you can be promoted quite fast
Cons – very strickt rules to follow, managers are always looking at your hands and aren't very nice, you have to do everything (sales, sandwiches, cleaning toilets, mc drive), you cannot stand and do nothing even when nothing is going on - you will rather be asked to wash the box for salad you already washed 2 times
Advice to Senior Management – be more nice friendly and happy
No, I would not recommend this company to a friend
2013-05-21 02:29 PDT
Current Employee – been working at McDonald's part-time for more than a year
Pros – Good money for honest work
Cons – High customer volume, no downtime
Advice to Senior Management – Recognize and retain talent
2013-05-20 22:50 PDT
Former Employee – worked at McDonald's part-time for less than a year
Pros – Fast food is not going away and hard to find a company willing to develop you talent outside of school
Cons – high turnover can be diffucilt
Yes, I would recommend this company to a friend
2013-05-20 18:12 PDT
Former Employee – worked at McDonald's full-time for more than a year
Pros – Respectable management, treated fairly.Consistent Raises
Cons – Not as organized as they could be.
Yes, I would recommend this company to a friend
2013-05-20 10:49 PDT
Former Employee – worked at McDonald's part-time for less than a year
Pros – Discount on food and free meal if you work 4+ hours.
Cons – Horrible customers and unpleasant managers.
Advice to Senior Management – Treat your employees well and they will work harder for you.
No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company
2013-05-20 09:43 PDT
Current Employee – been working at McDonald's part-time
Pros – everything was great and the workers are awesome
Cons – the Mcwraps could have been better
Advice to Senior Management – keep doing what your doing
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-05-20 08:48 PDT
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