McKesson Health Solutions

  www.porticosys.com
  www.porticosys.com

McKesson Health Solutions Reviews

Updated November 7, 2014
Updated November 7, 2014
51 Reviews
2.9
51 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
McKesson Health Solutions Chairman & CEO John Hammergren
John Hammergren
24 Ratings

Review Highlights

Pros
  • Work from home options available, but not all positions (in 8 reviews)

  • Hence, there is a decent work-life balance, and flex hours as well (in 3 reviews)


Cons
  • They micromanage and have minimal consideration for work/life balance (in 4 reviews)

  • Favoritism and no room for advancement (in 3 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Fair Pay, Great Benefits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Systems Analyst in Westminster, CO
    Current Employee - Business Systems Analyst in Westminster, CO

    I have been working at McKesson Health Solutions full-time (less than an year)

    Pros

    Salary was higher than my asking amount.
    Communication within the organization is great; everyone is on the same page!

    Cons

    None so far. I'm really enjoying my job & the company.

    Advice to ManagementAdvice

    None so far.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    There is so much potential, but management isn't making the kinds of decisions that will help us realize it.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Intensive Care Manager
    Current Employee - Intensive Care Manager

    I have been working at McKesson Health Solutions full-time (more than an year)

    Pros

    WAH is a pleasure. Advancement is very possible due to high attrition. Incentive bonuses offered for retention offset lower starting pay. Team mates are supportive. WAH limits the rumor mill and workplace stress.

    Cons

    Many challenges exist working as a case manager subcontracted through the state working to assist Medicaid covered members. The quotas for case loads combined with the arduous assessment and follow up requirements in order to keep turning over cases is an ongoing strain. Trying to help those that are very sick and very poor when there is but a shred of a safety net left for these poor folks is a Herculean task. Add prevalent substance abuse and mental illness to the picture and, wow, it's not for the faint of heart. The frequent tech issues add to the excitement. The constant coming and going of staff is hard to take.

    Advice to ManagementAdvice

    It's time to stop under staffing and treating trained professionals as though they are disposable. Don't hide behind "the client" and "contractual agreements" when it is really possible for you to staff adequately and lower case loads so that you don't burn out your employees.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3.  

    Use to be a much more enjoyable place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Scottsdale, AZ
    Former Employee - Anonymous Employee in Scottsdale, AZ

    I worked at McKesson Health Solutions full-time

    Pros

    McKesson has good benefits. Generous with paid time off. Get major holidays off. Most programs have evenings and weekends off. Co workers are great. Management can be great. Underground covered parking. Secure company that has been around a long time. Pay can be good. Good tier levels to those who are perfect.

    Cons

    They contract people from temp agencies to hire on, but after a year they still aren't hired. They don't have to pay out any benefits that way. You work underground with no windows. Can be hard to get paid time off unless you planned it 6 months in advance. Hard to get a decent raise and tier level even for the best workers. There is very much favoritism. Management is very over worked, upper upper management comes down on them, causing them to come down on the reps. Very micro managed place, but that's how call centers are.

    Advice to ManagementAdvice

    Hire contracted employees sooner. Watch the favoritism.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5.  

    No respect for work life balance

    • Work/Life Balance
    Current Employee - Anonymous Employee in King of Prussia, PA
    Current Employee - Anonymous Employee in King of Prussia, PA

    I have been working at McKesson Health Solutions full-time

    Pros

    Co-workers are pleasant to work with.With the move to the KOP office environment came a real attempt to get people to socialize/collaborate at the office (but this is unfortunately taken to the extreme - they want folks to be visible/in the office whether it makes sense to be there or not).

    Cons

    I do not know if it applies to all departments, but my experience is that there is no respect for work life balance and benefits - they expect you to work night, weekends, and without time off (time that you accrued). They refuse your time off requests, and then do not allow you to carry the time over to the next calendar year. In the interview process, it was communicated that work from home (WFH) is a given for all employees, but when you request the opportunity to WFH, you are questioned like you are an irresponsible child. WFH policies also seem to vary from person to person. Finally, the job description for my position was a poor (at best) representation of my actual job and responsibilities.

    Advice to ManagementAdvice

    Invest in training the people who are charged with serving your clients! If your employees do not know what they are doing, they will inevitably alienate your clients.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6.  

    Very unorganized, no training and employees are treated like they are easily replaced.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Reimbursement Counselor in Scottsdale, AZ
    Former Employee - Reimbursement Counselor in Scottsdale, AZ

    I worked at McKesson Health Solutions full-time (more than an year)

    Pros

    Covered parking is the only advantage.

    Cons

    Employees are in fear of loosing their job every day. Policies change depending on who responds to the request. Would not recommend it to anyone.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  7.  

    Politics and horrible management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at McKesson Health Solutions full-time (more than 8 years)

    Pros

    Work from home
    401K matching
    Stock buying program
    PTO is generous for longer term employees

    Cons

    Upper management makes the worst decisions as far as product and staff management. They have been laying off the best and the brightest and putting in personal favorites regardless of qualifications. A major talent drain is occurring and it is just getting worse. The high stress environment for the staff that does have the knowledge and a strong work ethic is leading to the loss of the very people that keep thing running the best they can. Decisions by the upper management just leave employees wondering what are they doing? No major advancement unless one is in the "in crowd". Communications within teams is sorely lacking due to lack of trust of lower/upper management and the in crowd. Backstabbing and covering up mistakes is the norm. The raises and salaries are very meager compared to other industry leaders. This company loves meetings that tend to be unproductive thus requiring more unproductive meetings. This is a major waste of time. If you like playing politics meetings and more meetings, working for a company that is run like the government, this place is for you.

    Advice to ManagementAdvice

    Upper management needs to take a close look at middle management and what is actually going on. Look at the loss of the extremely talented people and why they are leaving or being let go. Listen to the staff that are leaving and hear why they are leaving. There is too much worry about being let go to voice true feeling by the staff that is still employed.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8.  

    McKesson of prior years is no more

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at McKesson Health Solutions full-time (more than 5 years)

    Pros

    The majority of employees really care about each other and the success of McKesson. Benefits are above average, though healthcare is lacking with the offered companies.

    Cons

    Outsourcing IT and eliminating jobs of knowledgeable people is ridiculous. Then you hire contractors who do not know the systems, business, etc., and timelines are consistently missed for clients. Burden is placed on front line employees and middle management to deal with poor testing and the resulting issues. More $$ spent on correcting the problem, so the savings in IT is negligible and the satisfaction of employees and clients is very low.
    When the only focus is the bottom line, you have attrition of your best and most knowledgeable workers, at all levels. It used to be more employee centric, which is a big part of what made McKesson successful. Unfortunately that has all changed and middle and senior management are greatly lacking in knowledge and people skills.
    McKesson is a multi-billion dollar Fortune 14 company, and yet we receive yearly raises of 2-3 percent, if we are lucky.

    Advice to ManagementAdvice

    Merit increases should be a minimum of 4-5% budget in order to maintain morales of high performers. Also, when you see frequent turnover in exempt employees, that should be a hint there is something wrong.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9.  

    Company really focused on employee satisfaction.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Support
    Current Employee - Support

    I have been working at McKesson Health Solutions full-time

    Pros

    Great benefits including health resources and bonuses for meeting health goals. Good, competitive pay. Work from home.

    Cons

    Depending on what group you work with, hard to take PTO, hard to get help hired. Hard to move up in the company. Poor training. Management doesn't do anything in a timely manner. Lots of OT expected.

    Advice to ManagementAdvice

    Listen to your employees.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    A nightmare

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Product Support, Business Analyst, EMR Applications Support in Alpharetta, GA
    Former Employee - Product Support, Business Analyst, EMR Applications Support in Alpharetta, GA

    I worked at McKesson Health Solutions full-time (more than 5 years)

    Pros

    If you are in the right dept with competent managers that have managerial experience then this is a great place to work.

    Cons

    If you get to one of those groups where your manager was on the way out the door multiple times and they were saved like a cat with nine lives. If you get to one of those groups where if your friends with someone or friendly with everyone. If you get to one of those groups where everyday the directives change. Where there is no clear direction where they came from and where they are trying to get to. Then it can be as it was for me. A nightmare. Where people don't have to necessarily have to have management skills in order to be a manager. Where their idea of training is. Here sit with this person for 2 days. Ok we need you to take calls. Where there are no product manuals. Here "i have some steps on this flash drive" kind of thing. If i were Warren Buffet and i had invested in this company. I'd be asking for my money back. Their idea of growth and innovation is "we'll just buy em". The development dept aren't required to know how or what it takes to develop a product or an application. "We'll when you click on the link it takes 5 minutes to load" to which the reply is "well it takes time to load","How many users are on the system?". Just 2. oh have them clear the cache. Seriously' Facebook has a billion people on it at a time. i doubt they have to "clear the cache every time they want to use it. There is no way CEO, John Hammergren knows what's going on from one division to the next. If you have over 1000 customers on an old program and not one is willing to try your shiny new product because of the mistrust and bad experiences they've had with the former product then that speaks volumes to it should.

    Advice to ManagementAdvice

    Take the advice of your customers, employees and sales team (external and internal).

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11.  

    Not a bad employer for a big corporation

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Software Engineer in King of Prussia, PA
    Current Employee - Senior Software Engineer in King of Prussia, PA

    I have been working at McKesson Health Solutions part-time (more than 10 years)

    Pros

    McK offers some employees flexible schedules, work from home, part time (30 hours per week or more) with benefits. Our office has teams that really work well together, though that may be because some of us have been there through several acquisitions!

    Cons

    Typical huge corporation, with the accompanying administrivia. Recently there has been a big increase in the bare minimum approach to staffing, followed by management surprise when teams can't absorb unforeseen projects.

    Advice to ManagementAdvice

    As in many US corporations, the CEO's compensation is obscenely excessive.

    Recommends
    Neutral Outlook
    No opinion of CEO

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