McMaster-Carr

  www.mcmaster.com
  www.mcmaster.com
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McMaster-Carr Reviews

Updated September 20, 2014
Updated September 20, 2014
268 Reviews
2.5
268 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
Jay Delaney
143 Ratings

Review Highlights

Pros
  • Good pay and benefits (basically the Golden Handcuffs) (in 39 reviews)

  • Compensation is amazing--very conducive to work-life balance (in 29 reviews)


Cons
  • Management trainees hardly do more work, and the higher salary is not justifiable (in 22 reviews)

  • Upper management is resistant to change and lacks decision-making authority (in 17 reviews)

More Highlights

Employee Reviews

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  1. 1 person found this helpful  

    Sales Strategist

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Strategist  in  Santa Fe Springs, Los Angeles, CA
    Former Employee - Sales Strategist in Santa Fe Springs, Los Angeles, CA

    I worked at McMaster-Carr full-time for more than 5 years

    Pros

    Amazing pay and benefits. Great training program. Help you pay for college.

    Cons

    Horrible management structure. No room to grow.

    Advice to ManagementAdvice

    Promote within.

  2. 3 people found this helpful  

    Great Company for Operations Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Operations Supervisor  in  Aurora, OH
    Current Employee - Operations Supervisor in Aurora, OH

    I have been working at McMaster-Carr full-time

    Pros

    The reviews on this website almost scared me away from accepting my offer in the MT program, so I wanted to come back and do this place justice after working here for a bit. I've found the MT program absolutely wonderful. For management, if you have a strong work ethic and an appreciative attitude, you will have the full company at your back trying to help you. What else can you ask for?

    Cons

    You will spend a lot of time learning how to operate a legacy software system.

    Advice to ManagementAdvice

    I think you're headed in the right direction in trying to create a more positive work environment. Continuing to focus on individual merit will keep us strong as a company.

    Recommends
    Positive Outlook
    No opinion of CEO
  3. 2 people found this helpful  

    Used to be a great company to work for

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at McMaster-Carr

    Pros

    The company offers a wonderful benefits package and a great salary over time if you do well.
    Great Medical, Dental Optical, College Reimbursement, Help with your kids college, and a profit sharing plan that is second to none.

    Cons

    People have been taken out of this place on a stretcher from the stress.
    New management teams are coming straight out of school with no experience and given waaay too much authority over people that know what they are doing. If you are not in management and even if you are lower management. Be prepared to take a lot of abuse. Learn to shut up and do what you're told, even when they ask for your input (unless its exactly what they want to hear).
    Very sick environment to work in. Though the pros are wonderful, in my opinion the cons outweigh them.

    Advice to ManagementAdvice

    There is nothing that can be said to change these people, so there's no point.

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  5. 6 people found this helpful  

    Worst Management Regime Ever Assembled

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Warehouse Associate  in  Aurora, OH
    Current Employee - Warehouse Associate in Aurora, OH

    I have been working at McMaster-Carr full-time for more than 5 years

    Pros

    pay, benefits, some good people to work with, employee purchases, leaving to go home

    Cons

    There is absolutely no rhyme or reason to who gets moved to different departments, positions, or hours. Seniority is purely irrelevant. Directors and Regionals will play their favorites while they step all over the rest. There is massive gender discrimination in the warehouse now following the retirement of SL. New BM is determined to play her gender card, play her favorites card, and step on the rest while crushing morale. Supervisors are useless, Managers are puppets, and Regionals and Directors play favorites and blow smoke to the rest. I swear that belittling and redirecting the question are part of McMaster MT training. This management regime should be ashamed of themselves. Takes a gifted person to be in upper management at McMaster and be able to go home and sleep good at night. I guess when you make puddles of profit, that it's easy to keep on advertising good pay and benefits. However, it's not a free ticket to treat people so poorly. Wake up you arrogant Bs.

    Oh, and by the way, there's a serious "cult" problem in this warehouse where a certain affiliation gets preferential treatment, better hours, and coveted positions from certain Regionals. Spoke with a couple of attorneys who are salivating over what they've heard so far. The National Labor Relations Board has a carious interest as well.

    Stay strong warehouse subordinates, as bad karma will eventually bite back there!

    Advice to ManagementAdvice

    Please remove your head from underneath your waist! Stop implementing MT projects and ideas that shake up the operation and make it less efficient. Recognize at some point during your McMaster career that the morale of the company is awful, and only gets worse every day. Learn how to talk to subordinates like they're human beings, as it would go a long way.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  6. 2 people found this helpful  

    A lot is asked of you, but you are compensated very well.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - General Warehouse  in  Aurora, OH
    Former Employee - General Warehouse in Aurora, OH

    I worked at McMaster-Carr full-time for more than 10 years

    Pros

    You will receive great pay and unbelievable benefits while working for McMaster-Carr. The work environment and facilities are top-notch for the type of work they do. You are evaluated on your work each year and do not have to "carry" anyone else's workload to decide your yearly increase. They hire great people in the warehouse and the office.

    Cons

    The incoming management team is young and sometimes over aggressive. Once you figure this out and adapt too being managed by a younger (sometimes know it all) supervisor or manager you can do well there. Very little promotion from within, but you are told this from the start.

    Advice to ManagementAdvice

    Please, please, please, (yes it is worth saying three times) take more time hiring your management team. Take more time to utilize the untapped talent you already have. It is the people on the floor, your general employee that makes McMaster-Carr what it is. I have seen first hand the complete management staff in a department change in a period of three weeks and that department never missed a beat. That was not due to management team but the associates working in that department. Remind your management team that without those below them they would be out of work.

    Recommends
    Neutral Outlook
    Approves of CEO
  7. 2 people found this helpful  

    Have a back-up plan

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at McMaster-Carr

    Pros

    The pay was good and the benefits were great. Made life long friends and earned my MBA on their dime.

    Cons

    I was there for over 2 years. They paid for my MBA but they wouldn't promote me. This made no sense.

  8.  

    Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at McMaster-Carr full-time

    Pros

    The benefits and salary are great. Good work-life balance

    Cons

    It is tough to develop new skills.

    Advice to ManagementAdvice

    --

    Positive Outlook
    No opinion of CEO
  9. 6 people found this helpful  

    The Unhappiest Place on Earth!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Operations Specialist  in  Atlanta, GA
    Former Employee - Business Operations Specialist in Atlanta, GA

    I worked at McMaster-Carr full-time for more than 3 years

    Pros

    -company-paid insurance and benefits
    -100% tuition reimbursement
    -annual cash profit sharing
    -no take-home work
    -quick hiring process
    -easy commute to and from the city
    -surrounded with smart, talented, diverse people

    Cons

    -Monotonous work: the talent and ambition you came in with will be drained dry by the menial tasks and skills required for the simple work they will pick apart anyway (you can do nothing right...the sooner you figure that out, the better).
    -Stuck in the 80s: poor technology and IT staff, systems always crashing, operationally inefficient. Their website is as innovative as it gets.
    -Poor corporate culture: Fear-driven, any day may be your last. Negative and toxic environment. Young management has zero people skills (Awkward Annies all around). No transparency or organization/department/team morale. Everyone is unhappy (or delirious).
    -Zero integrity: No loyalty to the talented employees they work so hard to recruit, then fire at the drop of a dime. Senior employees are treated as inferiors, rarely acknowledged and slowly pushed out. Supervisors and managers will destroy your future at the company to save their own.
    -Poor leadership: NO interaction with "the man behind the curtain." For those you actually do see, again, NO interpersonal or management skills. How they believe a 21 year old Drama major can forecast the daily capacity for sales operations is beyond me. They don't hire business majors or management trainees with actual management experience because they need naive, "just happy to be employed" kids that they can easily brainwash, threaten and manipulate. Make nice with them, but don't trust them with your "career" there. If you're not liked, you won't last long...and even if you are, you still can't sit with their sorority at lunch.

    Advice to ManagementAdvice

    -Rebuild the Management Trainee program: You are not building leaders, you're overpaying babysitters who are babies themselves. "The blind leading the blind" is an understatement. It's insulting to have 20-somethings with no work experience telling tenured, mid-level staff how to do a job they know nothing about because they are not forced to perform it themselves. You cannot teach what you do not understand. Simple concept. It's even more insulting to find out that your MBA classmate with less experience and expertise than you was offered a position as a Management Trainee earning twice your current salary. Promote from within the ENTIRE pot. Otherwise the horrific turnover and low retention will continue to deteriorate your staff.
    -Empathy: Value your human capital. People have doctor's appointments, bereavement, children and LIVES. Your employees are not minions and McMaster-Carr IS NOT the Messiah. They are worth more than the dollar you pay them and paying your employees well does not equal treating them like human beings. CARE about them. Try it. You'll be amazed by the behavior and performance difference. The few good supervisors and managers you have is what is retaining the best employees with one foot out the door. Once they leave, others will have no reason to stay.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10. 1 person found this helpful  

    Think of management like in-house consulting

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager  in  Robbinsville, NJ
    Former Employee - Manager in Robbinsville, NJ

    I worked at McMaster-Carr full-time for more than a year

    Pros

    Generous pay and bonus incentives, you work with a lot of really intelligent people in and out of management, flexibility in defining your schedule and day to day activities

    Cons

    Weak training and development for management, either you're micromanaged or not managed at all or both by multiple levels of management above, sub-par vacation policy, lots of turnover, few opportunities for mobility

    Advice to ManagementAdvice

    Be kind to your employees on a level that isn't related to money. Giving a nice bonus while simultaneously making folks feel like every day could be their last day on the job puts a lot of stress on people. There's a way to keep efficiencies high, morale high, and turnover low and daily feedback about one's mistakes isn't the way to do it.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Constant good work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at McMaster-Carr full-time

    Pros

    salary, good hours, work with great and helpful people

    Cons

    little help from management, constantly moving to various departments

    Recommends
    No opinion of CEO

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