Measured Progress

  www.measuredprogress.org
  www.measuredprogress.org

Measured Progress Reviews

Updated November 18, 2014
Updated November 18, 2014
39 Reviews
2.9
39 Reviews
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Martin Borg
19 Ratings

Employee Reviews

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  1.  

    What's more important... "Progress" or being "Measured"?

    Former Employee - Project Manager
    Former Employee - Project Manager

    I worked at Measured Progress as a contractor (less than an year)

    Pros

    The people of Measured Progress are most supportive of new members – among the best I have seen. MP will be successful as their people continue to learn, share, and advance.

    Cons

    Like many other companies, Measured Progress is stepping away from traditional Project Management toward adopting Agile. But being mid-stride involves unsure footing in both.

    MP's step from Project Management has lightened this role to clerical duties such as initiating meetings, generating reports, estimating completion, and managing change orders. PMs are not expected to directly interact with teams to provide understanding, guidance, nor action.

    MP's step toward Agile involves tentative leanings on the ceremonies of sprints, stories, planning, stand-ups, and retrospectives. The teams work well among themselves, but team leads are neither considered nor operate as Scrum Masters. They instead function as traditional technical managers and conduits to upper management. Lack of team empowerment is evidenced in many ways such as narrow team participation in defining broad issues such as architecture or shaping progressive technical strategies.

    Measured Progress is in transition. They are a good place to work for those who are patient, as there is progress, albeit measured.

    Advice to ManagementAdvice

    There is a role for PMs if MP hopes to expand their market reach by commodifying features across offerings. This opportunity and role will be lost if the focus remains primarily shaped by technology. A feature is not a part, but rather a behavior.

    Also, considering MP is encountering the winds of both political and technological change, consider a more serious embrace of Agile's values, not just the ceremonies.

  2.  

    Comfortable

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Program Manager in Dover, NH
    Former Employee - Program Manager in Dover, NH

    I worked at Measured Progress full-time (more than 10 years)

    Pros

    The people are great to work with and are always friendly and willing to help you out. It was a great learning opportunity and a good place to get my feet wet in the program management arena.

    Cons

    It went from a laid-back atmosphere to a corporate environment. However, the compensation didn't match the new corporate culture.

    Recommends
    Approves of CEO
  3.  

    The job was not difficult, but became mentally exhausting over several months.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Test Scorer in Dover, NH
    Current Employee - Test Scorer in Dover, NH

    I have been working at Measured Progress as a contractor (more than an year)

    Pros

    Decent employee culture, quick projects, reasonable pay, (sort of) walkable/busable location.

    Cons

    You get to see how unfair the test scoring process is to some students. Long hours of scoring at a computer in a windowless room is mentally exhausting in a very subtle way. It seems fine at first, but after a few months it seems more and more unpleasant a task.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5.  

    Leadership is a mess At Measured Progress. The CEO is driving the company out of business.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Measured Progress full-time (more than 5 years)

    Pros

    There are still some nice people who work there and they're struggling to get the overcommitments done.

    Cons

    No corporate mission. No leadership. Poor business practices leading to lost contracts.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6. 4 people found this helpful  

    Great group of people to work with but way too many layers of management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technology in Dover, NH
    Current Employee - Technology in Dover, NH

    I have been working at Measured Progress full-time (more than 3 years)

    Pros

    Good camaraderie. Everyone is very nice and pull together when needed. Nice facilities.

    Cons

    Way too heavy with the number of managers and assistant directors. They complain about being over staffed and spending too much money but when it comes time to reduce the headcount they never seem to thin out the management herd. Management seems lost given the current state of standardized testing and will bid on anything, usually under bidding, just to try and get a contract and then pressure people to deliver on the cheap. Majority of the company wants to return to the "good old days" before states started embracing technology to deliver tests. If only they could return to the days of paper only tests and get rid of the IT guys everything would be cured.

    Advice to ManagementAdvice

    Get a clue, get a strategy. Stop looking so desperate that you bid on anything, usually knowing full well you have no clue whether you can actually deliver what you are signing up for. Look at the folks you have in management positions that are just treading water and adding little to no value. It is ridiculous to have a manager for 1-2 direct reports. Add more staff that actually do work. Find a way to embrace technology and stop living in the past.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7.  

    Once a great company, but poor management has ruined it.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Engineer in Dover, NH
    Former Employee - Software Engineer in Dover, NH

    I worked at Measured Progress full-time

    Pros

    These pros mostly pertain to my days in the IT group. Great teamwork on projects. Company holds a lot of events (holiday party, coastal cleanup, blood drive) to build teamwork and give back to the community. A lot of personal time off. That's about it.

    Cons

    -Software upper management (CTO, director) are clueless. They don't know what their employees are doing and have to be explained things like they have no software knowledge. They are basically yes men who are not looking out for the best interest of the group. If you speak up and you don't agree with a decision you are branded "dificult" and demoted.
    -Unless you are part of one of the programming cliques don't get too comfortable because you will be the first to go. The software managers only care about their teams not the people they are "stuck" with. There is no assistance given to help employees improve their skills. Basically learn on your own and do it fast.
    -Poor decision making has crippled the group. Constantly rebuilding products from scratch instead of improving the existing ones. Management does not listen to warnings from developers. They just have the "get it done" mentality. Too many projects started and scrapped.
    -Company is so desperate for new work that they underbid to get it even though there's a good chance deadlines will not be met. IT employees are expected to work nights and weekends on these projects to get the work done.
    -A lot of infighting between the different groups since day one. It's not about getting together and fixing the problem it's about who gets the blame when it fails. Constant changes in the middle of projects.
    -TOO MUCH MANAGEMENT. In the past, they have had rounds of layoffs (mostly staff) and then within a week or two are bringing in more management. Recent layoffs have thinned the problem managers a little but there are still too many old school managers who do not want to change. A lot of managers are in positions they were never qualified for.
    -The company's reputation has taken a huge hit in the last few years. Some recruiters refuse to work with them because they drag out the hiring process. Word of mouth has gotten out among former employees that the company is poorly managed and they have no say in any decision making.

    Advice to ManagementAdvice

    -Overhaul the management of the company from the CEO down. Send out an anonymous survey for employees to fill out on the management team.
    -Have all developers work in the team environment. Get them involved in not only the legacy projects but the new projects as well.
    -Get rid of the people who are not qualified at their position. Don't just move them to another position or create a position for them (Director of ...). GET RID OF THEM.
    -Have the IT management team get to know their employees. Sit down with them and discuss what they are doing and what they think could be improved instead of passing them in the hall and just saying hi. You want a team environment then include everyone in it. It should be the managers responsibility to start this dialog not the staff member.
    -Stop the finger pointing between groups on mistakes made. There is now a person in charge of conflict resolution but whether everyone is on board and procedures will be put in place to prevent further failures remains to be seen. Agreed upon schedules need to be met. Don't just kick the can down to the next group who may not have the schedule flexibility.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8. 1 person found this helpful  

    Heading in the Wrong Direction..............

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Contractor in Dover, NH
    Current Employee - Contractor in Dover, NH

    I have been working at Measured Progress as a contractor (more than 5 years)

    Pros

    Good work-life balance, laid-back atmosphere, smart people, especially many of the temps who take on the task of supporting the Scoring Operations projects.

    Cons

    No chance for permanency or long-term fulfillment. There always seems to be at least 2 groups playing a game of one-upmanship (usually, IT and upper management) at the expense of others and the company's continued growth. Clearly headed in the wrong direction with regard to making improvements in technology which would support ongoing changes that would help maintain MP's competitiveness. Losing contracts, continual lay-offs, poor treatment of temps, who perform a good bit of their contractual work.....It doesn't look good long-term for this entity.

    Advice to ManagementAdvice

    Re-adjust the mix of management. Too many old-school minds in charge using outdated skill sets and faulty logic. Demise is already evident as current developments over the past 2 years ( loss of and lack of new contracts ) and deteriorating employee morale have weakened MP's position as a respected scoring facility.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. 3 people found this helpful  

    Total Mismanagement

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Measured Progress full-time

    Pros

    Nice perks like onsite gym and monthly chair massage, nice campus for walking/jogging, decent offices

    Cons

    Top-heavy organization with way too many managers and directors, lots of competition between groups and finger-pointing. Managers get away with poor behavior and aren't open to suggestions from lower-level staff. Seems their answer to everything is to lay off or fire people with no cause. Very little trust, everyone seems out for themselves. Zero training or support for new hires, just thrown in and expected to perform.

    Advice to ManagementAdvice

    Invest in training, have some integrity in your HR practices, listen to a variety of opinions before dismissing someone (as opposed to one or two people who may have it out for that person), accept that the assessment business has changed and get with the technology program. All the company picnics and silly pot luck events in the cafeteria won't change the bad morale and trust issues this company has among its employees.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10. 2 people found this helpful  

    Great Place for Professional and Career Development

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in Dover, NH
    Current Employee - Manager in Dover, NH

    I have been working at Measured Progress full-time (more than 3 years)

    Pros

    The Measured Progress family--peers and colleagues--make working here a great experience. I've never come across someone that wasn't willing to pitch in and help others along the way. Mid-level managers/directors also provide immense value to the organization and to their respective departments/teams. Benefits are exceptional and salary is reasonable. One of the best benefits is the ability to work remotely as needed (this applies to most positions). Very nice in the winter months! I cannot speak for all managers, but my manager is very empathetic, and I trust that he's got my back. That's a great feeling to have! I know many others here who also love working for their manager. The organization places a great deal of importance on professional development and training, assisting employees with additional education, on-site training, and professional certifications.

    Cons

    As others have noted, the executive management team still struggles in its attempts to marry the IT and business sides of the company, often resulting in some less-than-ideal results. The executive management team primarily consists of older individuals who have little (or no) technology background. This has hurt the organization's ability to remain competitive in a rapidly evolving business environment. While our competitors have developed software and tools that are now considered industry benchmarks, we have been forced to rely on partnering with other organizations and giving up a share of revenue we could have earned, as a result of the executive management team's decisions. Top-down communication still needs improvement despite creating a position for a communications manager.

    Advice to ManagementAdvice

    Consider integrating some younger people into your leadership team. Mix it up a bit. Look for people who really understand the tech side of the business but also have a passion for student learning. Focus more on developing a novel reporting solution instead of another testing platform. After all, the tests are just a vehicle--the results, and how we can assist others in understanding them, matter the most. Continue to invest in your employees and their professional development... good job so far!

    Recommends
    Positive Outlook
    Disapproves of CEO
  11. 4 people found this helpful  

    Too Many Trying to Drive the Sinking Ship / Not Enough Paddling

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Database and Measurement Services Specialist in Dover, NH
    Former Employee - Database and Measurement Services Specialist in Dover, NH

    I worked at Measured Progress full-time (more than 5 years)

    Pros

    I was a temporary staff member for 2 years in 3 different departments, and then I became full-time in one department for 3 years-- A total of 5 years within the corporate office building.

    PROS: Fairly upbeat office environment (although has been changing as of recently), company events and activities are nice, and bonuses were a plus when/if the company did well that year. Facility is helpful, and overall there are many bright, wonderful people working at this company.

    Cons

    Unfortunately, the CONS outweigh the PROS with this place. As of the last couple of years, it has been seemingly apparent that the higher ups are taking on more than they can handle with the same amount of staff members. I know, in our department, we were stretched extremely thin, while having more and more work piling in. It's one thing to have a lot of work and be under pressure, but it's another thing to have an impractical workload and expect everything to come out on time and squeaky clean.

    Currently, the implementation of a new test item database is surely going to be the absolute demise of this company. The database was created without any regard to how the databases were functioning before this new one, and they never listened to any of the suggestions made by the employees who worked with these previous databases, which basically were warnings of the kind of mess that would ensue if the new database did not have the functionality that is necessary for the test items to have accurate statistics! So, unfortunately, all of the test questions that will be used out of this new database will not have any valid or accurate stats (which is the whole point of standardized tests-- the RESULTS!).

    Another Con? They treat their temp. staff like crap. They're totally expendable, but yet not expendable. I know some "temps" who have been there almost 9 years!!! No benefits, no perks, not even invited to picnics or small company events!! It's disgusting, disrespectful, and they're obviously trying to save a buck by using people that truly should be hired for keeping the company afloat for so many years. They have no incentive to work hard, yet they do because they hope to be hired one day. I was a lucky temp., but some of the people I've worked with absolutely should have been permanent hires a long time ago. The company is just saving a dime, but in the cheapest of ways (Screw picnics and ice cream parties if you're going to make temp. staff members get the shaft!!).

    Measured Progress is a sinking ship, and I'm glad I'm not on it anymore! Once upon a time, they were thriving and going somewhere, but their arrogance and ignorance is now going to mean their utter demise. Not only is their new database completely flawed and dysfunctional, but there are a bunch of managers and supervisors and higher ups all trying to drive this inevitably (slowly) sinking ship, and the few of us that were trying to save it are too tired from paddling nowhere!! Half of the managers screw around anyway. They take time off and "work from home" and have practically zero visibility over the ones they are supposed to be managing. The hypocrisy is blatant within the company, but maybe it's just the 4th floor (CDD, PUBS, and R&A) is where I saw the worst of it.

    Too many cons to list. TOO MANY!!!

    Advice to ManagementAdvice

    Cut the number of managers and supervisors-- There are far too many, and most of them don't keep any visibility on their groups anyway!
    LISTEN TO THE MEASUREMENT SERVICES OPERATIONS GROUP WHEN THEY HAVE ADVICE ABOUT THE NEW DATABASE. THEY KNOW!! They're all looking for new jobs too!

    Reevaluate job positions and INCREASE PAY based on their responsibilities! If one were to ask anyone and everyone within the company if they felt they were being paid fairly based on what they were doing, I know most people would feel they are paid quite unfairly. I know I was.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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