MedImpact Reviews

Updated May 16, 2015
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2.8
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Recommend to a friend
Approve of CEO
MedImpact President and CEO Frederick Howe
Frederick Howe
33 Ratings

Pros
  • They can pay you well and give good benefits, in exchange for your soul (in 7 reviews)

  • Nice building also, though it's all cubicles that range from small to smaller to smallest (in 4 reviews)

Cons
  • No one is encouraged to think about what they are doing and try to make it better (in 4 reviews)

  • Management issues, and at times lack of direction (in 2 reviews)

More Pros and Cons

61 Employee Reviews

Sort: Popular Rating Date
  1. MedImpact Review

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Prior Authorization Clerk in San Diego, CA
    Former Employee - Prior Authorization Clerk in San Diego, CA

    I worked at MedImpact (More than 10 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    I loved my job, for the most part they were very good to their employees. The location was great and loved my hours.

    Cons

    Communication sometimes was not that great.

    Advice to Management

    Communicate better with your employees


  2. Overall nice with room for improvement

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MedImpact

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    New and nice building. Smart people to work with. Convenient location. Good life work balance.

    Cons

    Not enough transparency. Middle management need improvement.


  3. overnight team

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Overnight Team in San Diego, CA
    Former Employee - Overnight Team in San Diego, CA

    I worked at MedImpact

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    great benefits for all employees

    Cons

    mandatory overtime, strenuous work load


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MedImpact full-time

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Culture is changing - there is even a health and wellness committee

    Cons

    Long hours and never-ending work

    Advice to Management

    Still to many manual processes


  6. Helpful (1)

    Horrible place to work.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Supervisor Claims Processing in Tempe, AZ
    Former Employee - Supervisor Claims Processing in Tempe, AZ

    I worked at MedImpact full-time (More than a year)

    Negative Outlook
    Disapproves of CEO
    Negative Outlook
    Disapproves of CEO

    Pros

    Excellent PTO plan. Excellent rewards given to employees .. I.E.... Yearly site NFL tickets and Baseball tickets. Discounts on hockey and basketball tickets as well.

    Cons

    Horrible culture. Company believes hiring directly from the call center to fulfill their open prior authorization Coordinators and claims processor openings. These entry-level employees all have a sense of entitlement and are horrible to supervise. Once these employees are promoted they have a sense of entitlement and which they know longer work hard. The culture is also very poor and their treatment towards individuals that are hired from the outside of the company. Both employees and upper management are willing to lie directly to your face in order to achieve their goals promotions and pay raises. I would not recommend anyone from the outside working for that Medimpact.

    Advice to Management

    Medimpact is a growing company with that growth they need to update their systems and infrastructure in order to be able to compete as a premier PBM.


  7. Interview

    Current Employee - Staff Accountant in San Diego, CA
    Current Employee - Staff Accountant in San Diego, CA

    I have been working at MedImpact

    Pros

    They responded quickly to my resume. The interview was not boring, with lots of technical questions. Be prepared to sound like an expert at your area.

    Cons

    They never responded to my emails or calls after the interview, which is extremely rude.

    Advice to Management

    Please, clarify the details of professional conduct with your HR department employees. For some reason, they feel like ignorance is the key to success. Moreover, I felt like they just needed some corporate procedures to be done for general reports, and the position is already reserved for a relative or another referred one...


  8. Will never go back!!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in San Diego, CA
    Current Employee - Customer Service Representative in San Diego, CA

    I have been working at MedImpact

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Brand new beautiful building. Good pay

    Cons

    Lack of communication and office politics.


  9. Great Company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Professional
    Current Employee - IT Professional

    I have been working at MedImpact

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Supportive, great pay, creative and hard working employees

    Cons

    It is currently a challenging industry

    Advice to Management

    Great new Senior VP of HR


  10. Great Place to Work!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Prior Authorization Coordinator in Tempe, AZ
    Current Employee - Prior Authorization Coordinator in Tempe, AZ

    I have been working at MedImpact full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Atmosphere feels like a family environment. Everyone works together as a team. Great Benefits package.

    Cons

    Long hours for half the year.


  11. Opportunity for growth and improvement; good people; change in progress

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Implementation Manager in San Diego, CA
    Current Employee - Implementation Manager in San Diego, CA

    I have been working at MedImpact full-time (More than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good, honest, hardworking people. Promotes teamwork to meet goals. Management helps mentor staff to grow and develop. Growing company new opportunities and willingness to change.

    Cons

    The busiest time of the year is during the Christmas holiday season. Disconnect between sales and operations, selling services we don't offer or support.

    Advice to Management

    Communication is key. Improve open honest communications with your staff. Continue to invest in improving technologies for operational efficiency. Without better tools the work volume will become unsustainable and impact performance, accuracy, and the number of clients that can be supported.



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