MedImpact Reviews

Updated September 14, 2014
Updated September 14, 2014
48 Reviews
2.7
48 Reviews
Rating Trends

Recommend to a friend
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MedImpact President and CEO Frederick Howe
Frederick Howe
25 Ratings

Employee Reviews

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  1.  

    Long hours, poor investment in MOB

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous
    Current Employee - Anonymous

    I have been working at MedImpact for more than 5 years

    Pros

    Nice office and location. Co-workers hard working.

    Cons

    Employees are salaried slaves. Expectations are to sacrifice family and personal time to support company. No investment in technology and operation areas chronically understaffed. Good middle managers get burnt out. Executives continue to profit at the expense of employees.

    Advice to ManagementAdvice

    Hire adequate staff and invest in technology. Do not attempt to build home grown technology that end up over budget and failing to meet timelines.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    Great people to work with; Lousy leadership

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - IT Development  in  San Diego, CA
    Current Employee - IT Development in San Diego, CA

    I have been working at MedImpact full-time for more than 5 years

    Pros

    The people work hard and have can-do attitudes.

    Cons

    No one is encouraged to think about what they are doing and try to make it better. The leadership team is completely disconnected

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  3.  

    Ok company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - IT Product Support III  in  San Diego, CA
    Current Employee - IT Product Support III in San Diego, CA

    I have been working at MedImpact full-time for more than 3 years

    Pros

    Good pay, Location and co-workers

    Cons

    Management issues, and at times lack of direction.

    Advice to ManagementAdvice

    Needs to work with employees to retain the knowledge otherwise there will be turnover

    Recommends
    Neutral Outlook
    Approves of CEO
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  5.  

    Negative

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative  in  Van Buren Township, MI
    Current Employee - Customer Service Representative in Van Buren Township, MI

    I have been working at MedImpact as an intern for less than a year

    Pros

    Pay good and employee's, training and trainer michelle great

    Cons

    Lack direction, unorganized and management sucks

    Advice to ManagementAdvice

    Learn the business take training classes and have social skills.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6.  

    Balancing client and customer needs at Medimpact.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Pharmacy Network Representative  in  San Diego, CA
    Former Employee - Pharmacy Network Representative in San Diego, CA

    I worked at MedImpact full-time for less than a year

    Pros

    Knowledgeable coworkers and not difficult to find answers or assistance from supervisors in during and after on the job training. Felt prepared for the position after initial training before moving to the floor. Monitoring of calls to ensure HIPPA reliance can seem somewhat pressing while in reality the supervisors are very helpful training new employees in proper proceedure.

    Cons

    As position that works directly with customers, it can become difficult to satisfy customer needs within the system and according to the needs of the company. Since this is the only PBM "pharmacy benefit management company" I have worked with I could not compare it to anything else.

    Recommends
    Positive Outlook
    No opinion of CEO
  7.  

    Privately Held Companies can be "Different"

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Middle Management  in  San Diego, CA
    Current Employee - Middle Management in San Diego, CA

    I have been working at MedImpact full-time for more than 5 years

    Pros

    MedImpact supports employees through a number of interesting initiatives, such as a weekly Yoga class, once or twice a year off-sight family events such as a picnic of a ballgame, etc... As a privately held company, MedImpact is not subject to some of the bureaucracies and chasing quarterly performance that Publicly held companies are encumbered with.

    Cons

    Upper management tends to chase bright shiny objects - new products, partnerships, etc - which is great except that they have very little regard for reinvestment into supporting the programs and services that drive current revenues. As a result, staff in "Maintenance of Business" areas are overlooked, undervalued, and overloaded. Burnout is high.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8.  

    Good place to start

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager  in  San Diego, CA
    Current Employee - Manager in San Diego, CA

    I have been working at MedImpact full-time for more than 8 years

    Pros

    Opportunity for growth and advancement.

    Cons

    Lack of resources, suboptimal technology.

    Recommends
    Neutral Outlook
    No opinion of CEO
  9.  

    Welcome to the Machine

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Management
    Current Employee - Management

    I have been working at MedImpact full-time for more than 5 years

    Pros

    They can pay you well and give good benefits, in exchange for your soul.

    Cons

    Too many to fit here and too painful to recall/relive most of them. You will NEVER feel or be safe in the company regardless of whether you are the #1 expert in your area or not, they will chop off at the knees at the drop of a hat. I quit after seeing what they did to my peers and especially what they did to the staff at a company they acquired after butchering it and threatening the staff. If you like working with a gun to your head 24/7 and can being part of a cold heartless machine, then welcome... don't say you weren't warned.

    Trust me when I tell you that I far exceeded expectations and was recognized and praised- regardless, it's a police state run by cold blooded lawyers and execs. Run away... far away.

    Advice to ManagementAdvice

    Management, I know what you already know (see above) and the only solution is to get the hell out of there and let the place rot as it should- it is not human.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  10.  

    I would have stayed if I didn't have to move.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at MedImpact as a contractor

    Pros

    Great company. Was a good location for me. Very nice building and location. Everybody was very friendly.

    Cons

    Acknowledging employee on job performance, not length of time with company.

    Recommends
  11.  

    Good change

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MedImpact full-time

    Pros

    It's California! Excellent food trucks in the parking lot daily!

    Cons

    Some still hang on to the way it's always been and change is tough.

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