MedQuist Reviews

Updated June 6, 2015
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Peter L. Masanotti
20 Ratings

38 Employee Reviews

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  1. Helpful (1)

    Challenging, fast-paced work environment.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Medical Transcriptionist/Editor III in El Paso, TX
    Former Employee - Medical Transcriptionist/Editor III in El Paso, TX

    I worked at MedQuist full-time (More than 10 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Ability to work from home, created my own hours at first when I was a "statutory employee", which helped with Alzheimer's mother.

    Cons

    No promotions. Work load was very heavy at times. Outsourced some work overseas, then short of work. No "office" friends.

    Advice to Management

    Line count bar continued to be raised. No promotions. When transferred to 21 different states and various acute-care hospitals, time taken away from actual productivity because of reading each hospital's profiles and the way they wanted certain things done. Could we get the majority on the same page?


  2. information consultant

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at MedQuist

    Pros

    Fast Paced work environment, good people to work with

    Cons

    Constantly reorganizing, laying people off. At least 5 CEO changes while I worked there.

    Advice to Management

    None


  3. Helpful (1)

    No compassion for the American worker

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at MedQuist

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Good pay structure, good equipment, good IT support.

    Cons

    Lack, lack, lack of work mainly due to off shoring. No compassion for employees.

    Advice to Management

    Take lessons in restructuring and HR.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (2)

    I worked for Medquist for 17 years and was laid off at in the morning with no warning due to their outsourcing jobs.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Medical Transcriptionist in Clementon, NJ
    Former Employee - Medical Transcriptionist in Clementon, NJ

    I worked at MedQuist

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Able to work at home.

    Cons

    No opportunity for advancement, low pay barely minimum wage and poor management.

    Advice to Management

    Do everything differently.


  6. Helpful (2)

    A long-term disappointment

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - SHDA in Franklin, TN
    Current Employee - SHDA in Franklin, TN

    I have been working at MedQuist full-time (More than 10 years)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Working from home, benefits not prohibitively expensive. My managers have been basically decent, but they don't control promotion or pay.

    Cons

    Have been with them approximately 15 years, no promotion. Have watched all my original coworkers either be promoted or resign. Am making the same salary as I did 20 years ago and I must continually educate myself. Constantly getting new accounts which slows down my production.

    Advice to Management

    Stop looking for ways to cut our pay, reward us for excellence and watch morale grow along with your profits and customer satisfaction. Otherwise, don't be surprised at what happens when the next revolution comes around.


  7. Helpful (1)

    Job helped me paid my bills.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Operations Support Level II in Franklin, TN
    Former Employee - Operations Support Level II in Franklin, TN

    I worked at MedQuist full-time (More than 8 years)

    Pros

    Predictable routine daily work which becomes easier to accomplish over time.

    Cons

    Too many changes, ex. Acquisitions, merging, layoffs. Expecting us to do more but still getting paid the same.


  8. Helpful (1)

    Bought out my previous company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Medical Transcriptionist in Free Home, GA
    Former Employee - Medical Transcriptionist in Free Home, GA

    I worked at MedQuist full-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Nice to work from home. Like doing transcription. Benefits are good.

    Cons

    They laid off management people. Pay is low. Expectations for quality and production are too high.

    Advice to Management

    Care more about your employees.


  9. Helpful (1)

    Good stepping stone company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Medical Transcriptionist in Buffalo, NY
    Former Employee - Medical Transcriptionist in Buffalo, NY

    I worked at MedQuist part-time (More than 3 years)

    Doesn't Recommend
    No opinion of CEO
    Doesn't Recommend
    No opinion of CEO

    Pros

    Flexible schedules. Fairly consistent workloads. Will hire new graduates and provide needed training on platform. Good quality assurance program helps with learning dictators.

    Cons

    Weekend work required. Often difficult to find supervisors available if you need to speak with someone quickly. Very difficult to obtain any raises/promotions. Extremely large employee base.


  10. Comfortable work environment with occasional turbulence due to layofs.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Developer in Atlanta, GA
    Former Employee - Developer in Atlanta, GA

    I worked at MedQuist full-time (More than 3 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Reasonable mid level management ( for the most part in IT) . Projects were well thought out and had good industry standard development methodologies

    Cons

    Many recent mergers and acquisitions leading to changing objectives. When merging, each company brings different software choices to the table and trying to run them all leads to data inconsistencies and poor communication.

    Advice to Management

    Focus on unifying technology platforms instead of trying to sustain disparate platforms currently in place due to mergers.


  11. Typical corporate mentality.

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at MedQuist

    Pros

    Working at home was a plus. The hours were flexible. The transcription supervisors I had contact with were helpful for the most part.

    Cons

    The powers that be cared more about how many lines their employees could transcribe than anything else. I agree with the comments about sweat shops.

    Advice to Management

    That would accomplish nothing...They don't listen.



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