MedRisk Reviews

Updated September 21, 2014
Updated September 21, 2014
21 Reviews
2.5
21 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
Shelley Boyce
11 Ratings

Employee Reviews

Sort: Popular Rating Date
  1.  

    Mediocre

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service  in  King of Prussia, PA
    Current Employee - Customer Service in King of Prussia, PA

    I have been working at MedRisk full-time

    Pros

    The comradery is what sets the company apart. At MedRisk you will build lasting relationships.

    Cons

    The demands vs. pay is not realistic. There is a level of expectation that is unreachable because the company doesn't invest in the proper things. The employees are expected to deliver 100% while management doesn't do the same in return. Changes occur daily and the staff is only made aware when a mistake is made.

    Advice to ManagementAdvice

    Invest into your employees. Simply pay them well and invest in their futures with tuition reimbursement. Communicate to your staff when changes are made.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    Medrisk was a place where I had thought my career would end.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Accounts Rec Clerk  in  King of Prussia, PA
    Former Employee - Accounts Rec Clerk in King of Prussia, PA

    I worked at MedRisk full-time for more than 5 years

    Pros

    Change is always happening and mostly for the better.

    Cons

    Some people were not welcoming. Outsourcing affected me but I was compensated.

    Advice to ManagementAdvice

    Be more constructive and develop a more friendly environment.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Overall, I enjoyed my experience. The people are great.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Advocate  in  King of Prussia, PA
    Former Employee - Customer Advocate in King of Prussia, PA

    I worked at MedRisk full-time for more than a year

    Pros

    The pay was decent for the amount of work that was expected to be completed though I heard work loads were being increased when I left.

    Cons

    There were a lot of overlapping functions across departments, which added existing frustration.
    Turnover was high while I was there so it put a big strain on employees when people were fired or quit. Management seemed to not take this into consideration.

    Recommends
    Neutral Outlook
    Approves of CEO
  4. We want your feedback – Are these company reviews helpful to you?  Yes | No
  5.  

    A computer should be doing my job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Advocate  in  King of Prussia, PA
    Current Employee - Customer Advocate in King of Prussia, PA

    I have been working at MedRisk full-time for less than a year

    Pros

    people here are super friendly and helpful. pay is good, hours can be flexible, try to host fun events

    Cons

    same task over and over again, training is absolutely god awful, calling and nagging people, paperwork is constantly lost, management is brutal

    Advice to ManagementAdvice

    work on your training programs. promote from within

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6.  

    software engineer

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MedRisk

    Pros

    everything is great including benefits

    Cons

    nothing just keep up the good work

  7.  

    Horrible place to work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MedRisk full-time for more than 5 years

    Pros

    The ONLY pro with this company is the flexibility with work/life.

    Cons

    There are so many to list here...
    The culture is by far the WORST and is only getting worse. MedRisk puts up a front that they care about there employees but in actuality they do not and only talk about everyone behind there backs! Everything is fly by the seat of you pants. There are no processes.

    Advice to ManagementAdvice

    you need to think long and hard about who you have in senior mgmt. positions right now because they are not there for the right reasons. Take a look at who actually cares for the COMPANY and wants to see it succeed and put them in the mgmt. positions.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8.  

    Horrible

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Advocate  in  King of Prussia, PA
    Former Employee - Customer Advocate in King of Prussia, PA

    I worked at MedRisk full-time for less than a year

    Pros

    There are absolutely no pros

    Cons

    Favoritism, horrible management, no growth
    everyone sleeps with one another

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. 1 person found this helpful  

    Dead end

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Bill Review
    Current Employee - Bill Review

    I have been working at MedRisk full-time for more than 3 years

    Pros

    Decent starting pay
    Great benefits
    Overall younger employees, great for first job out of college
    Lots of other activities outside of work (volunteering, softball, etc)

    Cons

    Horrible training, outside the customer service dept. They are not equipped with proper trainer type mentors, they just sit you with someone to do the job and I guess you learn through osmosis
    Lots of fake leadership
    Worst con of all, they always advertise new openings, but 99% of the time, it's a lateral move (they will make it sound like it isnt) there is no real "promotions"

    Advice to ManagementAdvice

    When there is 7 inches of snow on the ground and the state calls state of emergency, please close. Forcing employees to use a PTO day is ridiculous
    Also you shouldn't reward snitches.

    Neutral Outlook
    Approves of CEO
  10.  

    Miserable working environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at MedRisk

    Pros

    There is a paycheck, no working weekends.

    Cons

    Incompetent supervisors and totally disorganized.

    Advice to ManagementAdvice

    Hire supervisors who are knowledgeable and know how to speak respectfully to employees.

    Doesn't Recommend
    Disapproves of CEO
  11.  

    Office Politics Rule and Underpaid

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  King of Prussia, PA
    Current Employee - Anonymous Employee in King of Prussia, PA

    I have been working at MedRisk full-time

    Pros

    Fellow Employees would do anything for you and Flex Hours

    Cons

    Underpaid, underappreciated, undervalued. They expect you to put in 12 hour days for pennies. Empty promises. They push down our throats how successful we were last year but keep all the $ at the top.

    Advice to ManagementAdvice

    Pay your good employees and reduce the high TAT rate. If you make promises, keep them. Put money into developing better IT infastructures.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

Worked for MedRisk? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.