Medco Health

www.express-scripts.com

Medco Health Reviews

Updated September 16, 2014
Updated September 16, 2014
229 Reviews
2.9
229 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Medco Health CEO George Paz
George Paz
38 Ratings

Review Highlights

Pros
  • You can work from home or go into the office - this is the best and probably only perk (in 28 reviews)

  • Ability to work at home can help with work/life balance issues (in 15 reviews)


Cons
  • There are a lot of politics and there is no such thing as work life balance (in 19 reviews)

  • Since Express Scripts took over this place went down hill fast (in 17 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Great company... difficult to work in a subsidiary.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Learning Specialist in Memphis, TN
    Former Employee - Learning Specialist in Memphis, TN

    I worked at Medco Health full-time (more than 5 years)

    Pros

    Great benefits and salary potential. Company has long set up great processes for professional development, Human Resources and other operational structure.

    Cons

    I worked in a subsidiary. Difficult to get decisions made because of layers and layers of approvals. Most decisions had to be run up through every leader, and, even if they had no expertise in the subject, they had an opinion that stopped projects. Difficult to get anything done.

    Advice to ManagementAdvice

    Hire good people and trust them to do their job.

    Recommends
    Disapproves of CEO
  2. 1 person found this helpful  

    Good but not great

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Medco Health

    Pros

    Worklife benefits stock activities pay

    Cons

    Got bought out. Bad management at the top

  3.  

    Awesome

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Medco Health full-time (more than 3 years)

    Pros

    Great company! They care about employees

    Cons

    n/a I can't think of any cons

    Recommends
    Positive Outlook
    Approves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    memorable

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Production Supervisor in Willingboro Post Office, NJ
    Former Employee - Production Supervisor in Willingboro Post Office, NJ

    I worked at Medco Health full-time (more than 10 years)

    Pros

    Great Tuition program if you are looking to continue education

    Cons

    Nothing to say, about the drawbacks of working here.none

    Advice to ManagementAdvice

    nothing to share

    Recommends
    Positive Outlook
    No opinion of CEO
  6.  

    No growth

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Manager of Software Development in Franklin Lakes, NJ
    Current Employee - Senior Manager of Software Development in Franklin Lakes, NJ

    I have been working at Medco Health full-time (more than 5 years)

    Pros

    People move around to different areas easily

    Cons

    You can move parallel but never up unless you are a teachers pet

    Advice to ManagementAdvice

    Raises

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  7.  

    Typical large corporate envirnoment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Vice President in Port Saint Lucie, FL
    Former Employee - Vice President in Port Saint Lucie, FL

    I worked at Medco Health full-time (more than 3 years)

    Pros

    Highest level expertise in the PBM industry

    Cons

    Bureaucracy, slow decision making, risk averse

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8.  

    Dissatisfied

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Medco Health full-time (more than 8 years)

    Pros

    Flexibility able to from home.

    Cons

    Work load not balanced with real life

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  9. 1 person found this helpful  

    Looking back, company wasn't to bad to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Tampa, FL
    Former Employee - Customer Service Representative in Tampa, FL

    I worked at Medco Health full-time (more than 3 years)

    Pros

    Great benefits and great pay

    Cons

    Lots of policy changes with little to no notice, management

    Recommends
    Neutral Outlook
    No opinion of CEO
  10. 4 people found this helpful  

    Express scripts is the Walmart of PBM's

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Client Service Specialist in Las Vegas, NV
    Former Employee - Client Service Specialist in Las Vegas, NV

    I worked at Medco Health full-time (more than 10 years)

    Pros

    I was at Medco back when it was still Merck Medco 11 years ago and then independently Medco. The culture of the call centers was one of truly helping the customer and educating them on benefits. People liked their job, benefits, and coworkers. All those things are gone now.

    Cons

    After the merger with Express Scripts it became clear quickly that they are all about the money. Every decision made was done from a financial standpoint. Many SOP's we had for assisting members was struck down or revised because they cost money even though they were the right way to treat members and do business. Entire departments were laid off via conference call and policies changed to justify not needing people anymore. Policies like reducing the quality requirements of many different aspects of business. For example entire compliance departments being let go because 'we stopped having compliance issues." What really happened is that under Medco, we had dozens of different scenarios where there could be violations that would need people to research how they happened and put in fixes...ESI changed the definition of what they considered a violation to be very narrow and only a handful of things so suddenly, oh look! We don't need all these people to fix problems anymore because we don't consider them problems. Also their email dept was abysmal with low quality requirements compared to Medco's yet the majority of Medco's email reps were laid off with no notice in favor of ESI's lesser quality service. Their reps are required to do less and answer less emails than Medco. Things like that really killed morale and made Medco people feel like they were being forced to give crappy service

    Advice to ManagementAdvice

    Management won't listen to advice and if you challenge them they'll target you for termination. They micromanage people to death. Everyone there is on some sort of anti-depressant or another. To be a manager there, they really have to have no soul.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11.  

    Good Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Pharmacy Service Representative in Fort Worth, TX
    Current Employee - Pharmacy Service Representative in Fort Worth, TX

    I have been working at Medco Health full-time (more than 5 years)

    Pros

    Great benefits when it was still Medco. Health!

    Cons

    Poor communication among management and poor structure in trainings. Express scripts sucks! They don't care about the patients just their profits.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

Medco Health Photos

office

+ Add Photo

Work at Medco Health? Share Your Experiences

Medco Health

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.