Medco Health

  www.express-scripts.com
  www.express-scripts.com
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Medco Health Reviews

Updated September 16, 2014
Updated September 16, 2014
227 Reviews
2.7
227 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Medco Health CEO George Paz
George Paz
38 Ratings

Review Highlights

Pros
  • You can work from home or go into the office - this is the best and probably only perk (in 28 reviews)

  • Ability to work at home can help with work/life balance issues (in 15 reviews)


Cons
  • There are a lot of politics and there is no such thing as work life balance (in 19 reviews)

  • Since Express Scripts took over this place went down hill fast (in 17 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Time worked enjoyed working there

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Medicare Part D Customer Service Representative  in  Irving, TX
    Former Employee - Medicare Part D Customer Service Representative in Irving, TX

    I worked at Medco Health full-time for more than 5 years

    Pros

    Good Pay,Lots of Overtime and Benefits

    Cons

    bought out by another company

    Advice to ManagementAdvice

    none

    Recommends
    Neutral Outlook
    Disapproves of CEO
  2.  

    Great stock price but at the expense of employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Human Resources Analyst  in  Franklin Lakes, NJ
    Current Employee - Human Resources Analyst in Franklin Lakes, NJ

    I have been working at Medco Health full-time for more than 3 years

    Pros

    The pay was good and the stock options were valuable.

    Cons

    The culture and people were less than ideal. No opportunities for growth.

    Doesn't Recommend
    Positive Outlook
  3.  

    Negatives vs .... Negatives?

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Warehouse  in  Las Vegas, NV
    Current Employee - Warehouse in Las Vegas, NV

    I have been working at Medco Health full-time for more than 10 years

    Pros

    Its still a medco staff. family orientated.

    Cons

    Its all about the money not the customer. Their pockets before your well being.

    Advice to ManagementAdvice

    Paz, your in it for the wrong reasons.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5.  

    Keeps getting worse

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Manager  in  Henderson, NV
    Current Employee - Senior Manager in Henderson, NV

    I have been working at Medco Health full-time for more than 10 years

    Pros

    The money is not that bad. The benefits are ok too. It used to be really good until ESI took over.

    Cons

    not about patients or the people, all about money.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6.  

    One of the better jobs I have had!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Client Services  in  Dublin, OH
    Former Employee - Client Services in Dublin, OH

    I worked at Medco Health full-time for more than 3 years

    Pros

    Alot of opportunites for advancement. Great perks prior to the acquisition by Express Scripts. Not sure I would be able to handle customer service however.

    Cons

    middle management and supervisory staff have no checks and balances. They pretty much do what they want without having to be fair across the board.

    Advice to ManagementAdvice

    The view is Express Scripts is very robotic when it comes to the views of their employees. Adopt some of the old Medco ways.

    Recommends
    Neutral Outlook
    Disapproves of CEO
  7.  

    Medco had a fantastic priority of innovative patient care first.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Pharmacist  in  Tampa, FL
    Former Employee - Pharmacist in Tampa, FL

    I worked at Medco Health full-time for more than 5 years

    Pros

    A patient advocate felt very at home in Medco, and quality work was always the most important.

    Cons

    Medco threw money around, leading to a devastating merger.

    Advice to ManagementAdvice

    Doesn't matter now...all the management is gone.

    Recommends
    Negative Outlook
  8.  

    Satisfying no more

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative/PCA  in  Tampa, FL
    Current Employee - Customer Service Representative/PCA in Tampa, FL

    I have been working at Medco Health full-time for more than 8 years

    Pros

    Unionized, good pay and benefits

    Cons

    sold to a company that was smaller and not up to the challenge of integrating ALL the processes.

    Advice to ManagementAdvice

    Spend more time on getting EVERYTHING set before taking on new client processes.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9.  

    Good company, a bit stressful

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative  in  Dublin, OH
    Former Employee - Customer Service Representative in Dublin, OH

    I worked at Medco Health full-time for less than a year

    Pros

    Starting salary was $13/hour. Many opportunities for advancement. Ability to work from home. Supervisors were approachable. Upper management was accessible and cared about associates.

    Cons

    Long interview process, multiple interviews over several days. Lack of consistency and nowhere to find answers to some questions. Some stress over sending the wrong medication to customers, this is a big deal. Although the starting pay was high, after first review at the end of the year, we only received a .20¢ pay raise for the next year.The training ended at 5pm so we got caught in rush hour on the way home.

    Advice to ManagementAdvice

    Shorten the interview process and create an employee development plan.

    Recommends
    No opinion of CEO
  10. 1 person found this helpful  

    customer service

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative  in  Irving, TX
    Former Employee - Customer Service Representative in Irving, TX

    I worked at Medco Health full-time for less than a year

    Pros

    always had different catering companies everyday of the week so there was no need to go out for lunch.

    great benefits

    Cons

    employees were treated like lab rats

    very small cubicles

    co-workers were very ghetto

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11.  

    Great benefits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Medco Health

    Pros

    Great benefits, nice work colleagues

    Cons

    Shift work and outlook of company

    Advice to ManagementAdvice

    Treat employees as humans and not as disposable assets

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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