Medco Health Reviews

Updated May 29, 2015
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233 Employee Reviews

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  1. memorable

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Production Supervisor in Willingboro Post Office, NJ
    Former Employee - Production Supervisor in Willingboro Post Office, NJ

    I worked at Medco Health full-time (More than 10 years)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Great Tuition program if you are looking to continue education

    Cons

    Nothing to say, about the drawbacks of working here.none

    Advice to Management

    nothing to share


  2. No growth

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Manager of Software Development in Franklin Lakes, NJ
    Current Employee - Senior Manager of Software Development in Franklin Lakes, NJ

    I have been working at Medco Health full-time (More than 5 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    People move around to different areas easily

    Cons

    You can move parallel but never up unless you are a teachers pet

    Advice to Management

    Raises


  3. Typical large corporate envirnoment

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Vice President in Port Saint Lucie, FL
    Former Employee - Vice President in Port Saint Lucie, FL

    I worked at Medco Health full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Highest level expertise in the PBM industry

    Cons

    Bureaucracy, slow decision making, risk averse


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  5. Dissatisfied

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Medco Health full-time (More than 8 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Flexibility able to from home.

    Cons

    Work load not balanced with real life


  6. Helpful (5)

    Express scripts is the Walmart of PBM's

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Client Service Specialist in Las Vegas, NV
    Former Employee - Client Service Specialist in Las Vegas, NV

    I worked at Medco Health full-time (More than 10 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    I was at Medco back when it was still Merck Medco 11 years ago and then independently Medco. The culture of the call centers was one of truly helping the customer and educating them on benefits. People liked their job, benefits, and coworkers. All those things are gone now.

    Cons

    After the merger with Express Scripts it became clear quickly that they are all about the money. Every decision made was done from a financial standpoint. Many SOP's we had for assisting members was struck down or revised because they cost money even though they were the right way to treat members and do business. Entire departments were laid off via conference call and policies changed to justify not needing people anymore. Policies like reducing the quality requirements of many different aspects of business. For example entire compliance departments being let go because 'we stopped having compliance issues." What really happened is that under Medco, we had dozens of different scenarios where there could be violations that would need people to research how they happened and put in fixes...ESI changed the definition of what they considered a violation to be very narrow and only a handful of things so suddenly, oh look! We don't need all these people to fix problems anymore because we don't consider them problems. Also their email dept was abysmal with low quality requirements compared to Medco's yet the majority of Medco's email reps were laid off with no notice in favor of ESI's lesser quality service. Their reps are required to do less and answer less emails than Medco. Things like that really killed morale and made Medco people feel like they were being forced to give crappy service

    Advice to Management

    Management won't listen to advice and if you challenge them they'll target you for termination. They micromanage people to death. Everyone there is on some sort of anti-depressant or another. To be a manager there, they really have to have no soul.


  7. Helpful (1)

    Looking back, company wasn't to bad to work for

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Tampa, FL
    Former Employee - Customer Service Representative in Tampa, FL

    I worked at Medco Health full-time (More than 3 years)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Great benefits and great pay

    Cons

    Lots of policy changes with little to no notice, management


  8. Good Company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Pharmacy Service Representative in Fort Worth, TX
    Current Employee - Pharmacy Service Representative in Fort Worth, TX

    I have been working at Medco Health full-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Great benefits when it was still Medco. Health!

    Cons

    Poor communication among management and poor structure in trainings. Express scripts sucks! They don't care about the patients just their profits.


  9. Great stock price but at the expense of employees

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Human Resources Analyst in Franklin Lakes, NJ
    Current Employee - Human Resources Analyst in Franklin Lakes, NJ

    I have been working at Medco Health full-time (More than 3 years)

    Doesn't Recommend
    Positive Outlook
    Doesn't Recommend
    Positive Outlook

    Pros

    The pay was good and the stock options were valuable.

    Cons

    The culture and people were less than ideal. No opportunities for growth.


  10. Time worked enjoyed working there

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Medicare Part D Customer Service Representative in Irving, TX
    Former Employee - Medicare Part D Customer Service Representative in Irving, TX

    I worked at Medco Health full-time (More than 5 years)

    Recommends
    Neutral Outlook
    Disapproves of CEO
    Recommends
    Neutral Outlook
    Disapproves of CEO

    Pros

    Good Pay,Lots of Overtime and Benefits

    Cons

    bought out by another company

    Advice to Management

    none


  11. Negatives vs .... Negatives?

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Warehouse in Las Vegas, NV
    Current Employee - Warehouse in Las Vegas, NV

    I have been working at Medco Health full-time (More than 10 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Its still a medco staff. family orientated.

    Cons

    Its all about the money not the customer. Their pockets before your well being.

    Advice to Management

    Paz, your in it for the wrong reasons.



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