Medco Health Reviews

Updated September 1, 2015
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259 Employee Reviews

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  1. Good Company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Pharmacy Service Representative in Fort Worth, TX
    Current Employee - Pharmacy Service Representative in Fort Worth, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Medco Health full-time (More than 5 years)

    Pros

    Great benefits when it was still Medco. Health!

    Cons

    Poor communication among management and poor structure in trainings. Express scripts sucks! They don't care about the patients just their profits.


  2. Great stock price but at the expense of employees

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Human Resources Analyst in Franklin Lakes, NJ
    Current Employee - Human Resources Analyst in Franklin Lakes, NJ
    Doesn't Recommend
    Positive Outlook

    I have been working at Medco Health full-time (More than 3 years)

    Pros

    The pay was good and the stock options were valuable.

    Cons

    The culture and people were less than ideal. No opportunities for growth.


  3. Time worked enjoyed working there

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Medicare Part D Customer Service Representative in Irving, TX
    Former Employee - Medicare Part D Customer Service Representative in Irving, TX
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I worked at Medco Health full-time (More than 5 years)

    Pros

    Good Pay,Lots of Overtime and Benefits

    Cons

    bought out by another company

    Advice to Management

    none


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  5. Negatives vs .... Negatives?

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Warehouse in Las Vegas, NV
    Current Employee - Warehouse in Las Vegas, NV
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Medco Health full-time (More than 10 years)

    Pros

    Its still a medco staff. family orientated.

    Cons

    Its all about the money not the customer. Their pockets before your well being.

    Advice to Management

    Paz, your in it for the wrong reasons.


  6. Keeps getting worse

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Manager in Henderson, NV
    Current Employee - Senior Manager in Henderson, NV
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Medco Health full-time (More than 10 years)

    Pros

    The money is not that bad. The benefits are ok too. It used to be really good until ESI took over.

    Cons

    not about patients or the people, all about money.


  7. CSR call center

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Port Saint Lucie, FL
    Former Employee - Anonymous Employee in Port Saint Lucie, FL
    Doesn't Recommend
    No opinion of CEO

    I worked at Medco Health full-time (More than a year)

    Pros

    good benefits, good computer applications

    Cons

    shortage of bathroom stalls, CSRs use stalls as cell phone break room. crowded spaces both inside and parking areas. impersonal management. no opportunity for improvement. unsatisfying work, no reward. company expects CSRs to leave job between 6 to 12 months

    Advice to Management

    no advice...management philosophy is turnover for CSRs. Subsequent jobs in other call centers highlights the detached approach used by medco. Systems and administrative jobs may be better.


  8. One of the better jobs I have had!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Client Services in Dublin, OH
    Former Employee - Client Services in Dublin, OH
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I worked at Medco Health full-time (More than 3 years)

    Pros

    Alot of opportunites for advancement. Great perks prior to the acquisition by Express Scripts. Not sure I would be able to handle customer service however.

    Cons

    middle management and supervisory staff have no checks and balances. They pretty much do what they want without having to be fair across the board.

    Advice to Management

    The view is Express Scripts is very robotic when it comes to the views of their employees. Adopt some of the old Medco ways.


  9. Medco had a fantastic priority of innovative patient care first.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Pharmacist in Tampa, FL
    Former Employee - Pharmacist in Tampa, FL
    Recommends
    Negative Outlook

    I worked at Medco Health full-time (More than 5 years)

    Pros

    A patient advocate felt very at home in Medco, and quality work was always the most important.

    Cons

    Medco threw money around, leading to a devastating merger.

    Advice to Management

    Doesn't matter now...all the management is gone.


  10. Medco, now Express Scripts, is very serious about... (fill in the blank).

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technical Writer in Franklin Lakes, NJ
    Former Employee - Technical Writer in Franklin Lakes, NJ
    Doesn't Recommend
    Negative Outlook

    I worked at Medco Health full-time (More than 3 years)

    Pros

    Some exceptional people to work with. Great benefits. Travel opportunities.

    Cons

    My VP (training) was building a hen house. Women were given preference on all projects and even though bonuses were not officially shared, it was apparent that the women of the department got higher bonuses than the couple of men. While hiring was not based on nepotism, 5 life long friends, who have worked together at different companies, all seemed to have come together under their VP friend.

    Advice to Management

    Watch your hires. Be focused on real recordable results. Don't let others steal credit.


  11. Satisfying no more

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative/PCA in Tampa, FL
    Current Employee - Customer Service Representative/PCA in Tampa, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Medco Health full-time (More than 8 years)

    Pros

    Unionized, good pay and benefits

    Cons

    sold to a company that was smaller and not up to the challenge of integrating ALL the processes.

    Advice to Management

    Spend more time on getting EVERYTHING set before taking on new client processes.



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