Medco Health

www.express-scripts.com
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Employee Reviews

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  1. 1 person found this helpful  

    Started as a great company to work with, but degraded with Express Scripts bought them.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Medco Health (more than 3 years)

    Pros

    It is a Fortune 50 company

    Cons

    It is a Heartless company now

    Advice to ManagementAdvice

    Get some human relationships integrated into your business culture

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    Great learning experience in a good company

    Former Employee - Medco Pbs in Columbus, OH
    Former Employee - Medco Pbs in Columbus, OH

    I worked at Medco Health full-time (more than a year)

    Pros

    Commission was amazing as well as the benefits. Training was thorough and assisted in completing duties to the fullest. Managers were there to help assist you in improving sales and provided great learning feedback on how to improve sales techniques.

    Cons

    At times there were several changes to scripting and dialogue to callers. Need more training on how to pronounce medicine names and which were maintenance form medications and which were temporary.

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    Sr analyst

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Medco Health

    Pros

    Great pay and great people

    Cons

    Integration of two companies has been difficult

    Advice to ManagementAdvice

    Promote people within the group

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  5.  

    Not for those interested in marketing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Director in Franklin Lakes, NJ
    Former Employee - Senior Director in Franklin Lakes, NJ

    I worked at Medco Health full-time (more than 3 years)

    Pros

    Casual work environment. Solid operations and technology discipline.

    Cons

    Self absorbed leadership were hungry to get rich. Limited philanthropic contributions.

    Negative Outlook
    Disapproves of CEO
  6. 1 person found this helpful  

    Not worth working there

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Analyst in Franklin Lakes, NJ
    Former Employee - Business Analyst in Franklin Lakes, NJ

    I worked at Medco Health full-time (more than 3 years)

    Pros

    Gym. Cafeteria.
    HR always have food laying around, so you may go there for a bagel, snack or something.

    Cons

    Everything is done the hard way. Female managers constantly cat-fighting each other, using their employees like pawns. You can get 3 different answers from 3 people of the same unit on the same question. Constant disconnects, pointing fingers and email chains running till 11 PM. Very little or no knowledge-sharing, some managers passing knowledge to temps, not full timers. Poor parking .

    Advice to ManagementAdvice

    I hope maybe ESI suits will clean up this mess.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7. 2 people found this helpful  

    Medco is now Express Scripts ESI

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Dublin, OH
    Current Employee - Customer Service Representative in Dublin, OH

    I have been working at Medco Health full-time (more than 3 years)

    Pros

    It's an income. That's about it.

    Cons

    Since Express Scripts took over this place went down hill fast. The work at home reps now have to purchase our own business class Internet to work for the company. This was provided to us previously. We also lost our company paid retirement plan and the medical benefits are not great for a company that is fortune 50. If you decide to work there keep it short term. Hopefully a union gets voted in eventually. The place needs one bad. It didn't when we were Medco.

    Advice to ManagementAdvice

    Treat your reps as valuable people. Not robots!!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8.  

    Eyes on the ROM

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Technical Specialist in Franklin Lakes, NJ
    Former Employee - Technical Specialist in Franklin Lakes, NJ

    I worked at Medco Health full-time

    Pros

    I have never worked with a more competent crew. Innovation under Medco was a priority and a plus. The culture is shifting to a more monolithic model. If something does not fit a pattern, it is not done.

    Cons

    Work life balance is non existent. 60 hour work weeks mean that you are slacking. Duplication of effort due to the lack of a clear definition of roles and responsibilities by management more than 1 year into the acquisition of MHS by ESI. This has caused a very confrontational environment. Management has fallen down on the retention of key employees post acquisition.

    Advice to ManagementAdvice

    Place more value upon the opinions of your staff. Provide a clear and unique purpose for departments to reduce friction between teams.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  9.  

    Working here is like working in jail.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Pharmaceutical Benefits Representative in Dublin, OH
    Former Employee - Pharmaceutical Benefits Representative in Dublin, OH

    I worked at Medco Health part-time (less than a year)

    Pros

    Flexiibility in hours; able to work two jobs

    Cons

    Bottom line profit is the major concern of this company. Tied to a headset and given exactly thirty minutes for lunch, no leeway. Meet sales goals, or be treated as if you're worthless. Work in a room with cubicles with high sides so that you don't see co-workers, and talking is discouraged. Cubicles are in a room with gray walls and no windows - like a jail cell.

    Advice to ManagementAdvice

    Do some team building to increase employee morale. WOW awards do not cut it. Improve work environment by adding windows and adding some greenery to make it look like an office, not an institution.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10. 2 people found this helpful  

    Great until the merger

    Former Employee - Sourcing Group in Franklin Lakes, NJ
    Former Employee - Sourcing Group in Franklin Lakes, NJ

    I worked at Medco Health full-time (more than 5 years)

    Pros

    Sourcing group was fantastic, company as a whole was a great place to work..

    Cons

    Bought out by a much smaller company.. Lots of execs were rich overnight and the 80% of true workers in the company suffered. Express Scripts is a mid west company about the size of a penny compared to what Medco was, they shouldve stayed out west.

    Advice to ManagementAdvice

    Run as fast as you can.. George Paz is in town, hes a numbers only kind of guy... Not a leader

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11.  

    Its good to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Contractor - Software Engineer in Franklin Lakes, NJ
    Former Contractor - Software Engineer in Franklin Lakes, NJ

    I worked at Medco Health as a contractor (less than a year)

    Pros

    work/life balance, cool management, nice cafetaria

    Cons

    No stability recently, no bonuses, lot of agile practices

    Advice to ManagementAdvice

    should plan ahead to reduce/ promote /keep the software purchased or developed instead of dealing at the last phase.

    Recommends
    Positive Outlook
    Approves of CEO

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