Medecision

  www.medecision.com
  www.medecision.com

Medecision Reviews

Updated December 21, 2014
Updated December 21, 2014
71 Reviews
2.6
71 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Medecision President & CEO Deborah M. Gage
Deborah M. Gage
44 Ratings

Review Highlights

Pros
  • Flexibility, work-life balance, compensation, super dedicated & talented people (in 10 reviews)

  • You can setup a schedule where you work from home full time, which is very progressive (in 7 reviews)


Cons
  • A lot of talk about work/life balance, but don't try to actually have (in 6 reviews)

  • Senior management brought in hand-picked people that did not know the business or were particularly good at there jobs (in 6 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 2 people found this helpful  

    Medecision - Great work, challenging industry, good people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Wayne, PA
    Current Employee - Anonymous Employee in Wayne, PA

    I have been working at Medecision full-time (more than 5 years)

    Pros

    Compensation is competitive, New office buildings are fabulous. VIrtual work is an option. New tecnology opportunities abound.

    Cons

    Lots of change with Medecision. Folks that work here need to like a challenging environment where work is ever changing. Leadershhip, Innovation and Candor are expected so be prepared!

    Recommends
    Positive Outlook
    Approves of CEO
  2. 10 people found this helpful  

    Ringling Brothers a. k.a Medecision

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Employee in Wayne, PA
    Former Employee - Employee in Wayne, PA

    I worked at Medecision full-time (more than 3 years)

    Pros

    There's a lot of experience to be gained at this company. It's a great place to grow your career, if you can stomach the environment. Compensation is above average to its competitors. There are still a lot of good dedicated, and talented employees that remain at this company.

    Cons

    Why Ringling Brothers? It's more about the show to usher the curious and fascinated in. Once you're in, the real show begins: Constant fire drills and hoops to jump through that often derails an employees work day. The current environment is an overall demanding and thankless environment that is lead with fear and intimidation. Although some departments experience work life balance, others do not. A 50 hour work week is most times never enough. There's an overall lack of support to the employees from a leadership level. Leadership has seemed to constantly miss their wake up call to these problems which leaves me with one final question: Is their commitment truly with the company?

    Advice to ManagementAdvice

    If you want to balance out these reviews on glass door.com the correct way, start by focusing on the internal problems first. For an example: The incredibly high turn over rate for a company of less than 200; product defects/ failures that result in poor sales; the mismanagement of the company that starts at the top. When people start to visit glass door.com to write a great review about their experience with Medecision, then maybe that will be a sign that you've turned a corner, instead of desperately instructing your employee base to post positive reviews as your bandaid to this site. Remember: If the surface is dirty, bandaids will come off.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Medecision Response

    Oct 24, 2014Chief People Officer

    It’s true - work/life balance remains a challenge for many of us in healthcare IT – including Medecision employees. Our leadership team continues to seek ways to support our growth, add to our ... More

  3. 2 people found this helpful  

    Great place to work with a lot of momentum going on .

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Project Manager in Wayne, PA
    Current Employee - Senior Project Manager in Wayne, PA

    I have been working at Medecision full-time

    Pros

    Company is growing. The leadership team is strong, listens to the employees, and is client focus. More importantly, they are approachable. The company is moving to state of the art facilities, which plenty of opportunities for work life balance. It has an unbelievable mentoring program. We have a lot of momentum going on for us with exciting on-going projects and lot of opportunities in the Pipeline. If you like working hard, like challenges, and not afraid to speak up, this is the place to be.

    Cons

    There is always room for improvement in any organization. The leadership team is putting a lot of effort to improve legacy processes that could block future growth.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Fast paced and demanding

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Medecision

    Pros

    Smart people, flexible work environment, innovative thinking, fast paced. Medecision is not for everyone...you have to work hard and bring your whole self. I feel supported from many areas in the company and Leadership has been actively working on breaking down barriers. Best of all, we are on the forefront of changing healthcare for the better.

    Cons

    Light on resources and high expectations makes work demanding. Managers don't only manage, they have to get in there with employees and work. If you don't want to do get your hands dirty then this is not the right place for you.

    Advice to ManagementAdvice

    Balance staff vs. management. Senior leadership needs to be more visible to staff.

    Recommends
    Positive Outlook
    Approves of CEO
  6. 17 people found this helpful  

    Once a great company that was like a family to many

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Project Manager
    Former Employee - Project Manager

    I worked at Medecision full-time (more than 5 years)

    Pros

    - Flexible schedules and work arrangements.
    - Above average pay and generous bonus structure
    - Non-management employees want to do a good job, want to succeed and want their peers to success as well

    Cons

    Deb Gage named CEO in 2011 which coincidentally(?) is the last year Medecision was awarded as one of the best places to work in PA. I have no idea why they would still want to list, on their website, an award they last won 3 years ago. It raises questions as to what happened in 2012 and 2013.

    Deb has surrounded herself by people who only agree with her. Recent, abrupt departures and demotions of some
    senior directors and VPs were of those who:
    A. Were hired in the pre-Gage era
    B. Will voice their opinion and provide constructive criticism if they do not agree with a decision or directive.

    Each of the layoffs in 2011 and 2012 included at least one person who had a noticeable run-in or disagreement with Deb.

    If the accusations that recent positive reviews on Glassdoor were planted or submitted per Deb's instruction shows that senior management has no interest in understanding why morale is low. This, coupled with a rebranding and an expensive lobby facelift (which was for naught since they moved to a new building) shows they want to mask any problem rather than resolve it.

    Advice to ManagementAdvice

    Start with the inside and work your way out to return Medecision to its glory from the 90's and early 00's.

    Embrace the outspoken, the dissenters, the loudmouths, the squeaky wheels, the challengers. It's nice to work with people who all have the same ideology and agree on everything. But the flaw in that utopia is you all may be agreeing on the wrong thing.

    Glassdoor, is used by potential new employees, and increasingly, by potential clients, as a peak into your company. You should start using it for that reason as well. This is an incredible opportunity for you to receive very candid feedback from your employees. Use it to your advantage.

    It is on you to improve morale.

    Every employee is part of your Marketing department. If they are happy working for you, they will have nothing but positive things to say about the company they work for and be excited about the products they develop. But, as you can see, they are not happy working for you and your are realizing that bad press is not necessarily better than no press.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7.  

    Engaged, Inspired, and Empowered

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Operations
    Current Employee - Sales Operations

    I have been working at Medecision full-time (less than an year)

    Pros

    I work at Medecision because I am inspired by a leader that challenges to me be innovative, to ask why, and empowers me to think for myself, and acts as my bulletproof vest.

    Cons

    I've worked at Medecision for some time and I am still unaware of the companies values.

    Advice to ManagementAdvice

    Invest in your workforce at all levels

    Recommends
    Positive Outlook
    No opinion of CEO
  8. 9 people found this helpful  

    Was a great company at one time...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Medecision full-time (more than 10 years)

    Pros

    Was a great company for many years, not so much now... all chiefs and no Indians

    Cons

    Deb Gage as CEO - running it into the ground... only cares about herself and her friends...

    Advice to ManagementAdvice

    Care about your employees, care about your customers! Culture and values - you have none!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. 9 people found this helpful  

    Change it before it is too late

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Medecision

    Pros

    Work life balance. Full support of leadership for flexible work schedule. Small staffing allows employees to gather additional skills by assisting outside of department or stepping up and asking.

    Cons

    Always losing focus on strategic vision because of need to be responsive to customers.
    Biggest blame game ever witnessed. Employees have to spend time tracking down not what wrong but who did it.

    Advice to ManagementAdvice

    The company is getting very close to the edge of no-return and heading straight down the path to self-destruction. But there still is a sliver of hope to save it. But now is the time to act.

    Customers are getting frustrated because of the turnaround time to answer questions and issues. The time is because of processes put in place to support the blame game. Be one front to the customer. Don't give them the message that this department is looking at so, and the a week later, the next department is...

    Be forthcoming with the employees. The amount of turnover in the past two years is staggering. But some of your employees still believe in the company and the vision. Do them a favor... Remind them why they should. Be honest. Address the issues, make full acknowledgement of the turnover and accept some of the responsibility.

    The talent in this company is outstanding. This place can rise back up, just need time and the proper tools put into place.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10. 19 people found this helpful  

    A toxic environment...run the other way.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Manager
    Former Employee - Senior Manager

    I worked at Medecision full-time (more than 5 years)

    Pros

    Was once a good place to work. There was great team work that resulted in projects being completed on schedule and budget. There was an appropriate level of stress but not unreasonable expectations. Management was close to what the employee challenges were.

    Cons

    The environment dramatically changed to one of blame and finger-pointing when the current CEO joined the company. All customer issues were blamed on the staff when the clients told the staff that their primary beef was their interactions with the CEO and other company executives.
    The marketing spin to employees and the market is not truthful. There is no trust in the executive team due to repeated actions that demonstrate lack of respect of employees.
    The extremely high turnover rate is primarily due to lack of accountability at the executive level and highly questionable HR practices.
    Many competent employees are now gone and the impact to the company is devastating.

    Advice to ManagementAdvice

    Take a course on ethics and alter management decision-making approach appropriately.
    Stop playing games to change the company image and figure out how to honor commitments (or do not make commitments you cannot honor).
    The 7 positive posts on Glass Door (entered between 9/17-9/24) were made by current employees who were instructed to write them by the CEO. Prior to those comments, the CEO approval rating was 0. Not surprisingly, the CEO approval rate has suddenly climbed to 21%. This behavior subverts the intent of this website.
    The reason that Medecision moved to a new location is because the CEO has cut the workforce in half and the company no longer needed all of the space it was occupying. Additionally, a new office was opened in Dallas, where the CEO and head of sales live. Convenient.
    All executives except the CFO live in other states and are rarely seen in the primary office. Better visibility and connection with employees would help morale and therefore productivity.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Medecision Response

    Oct 8, 2014Chief People Officer

    First it has to be said that for people, for companies and for markets, growth and comfort don’t coexist. Medecision is filled with passionate people who bring their best each and every day for our ... More

  11. 14 people found this helpful  

    Business Case of how NOT to run a company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Director in Chesterbrook, PA
    Current Employee - Senior Director in Chesterbrook, PA

    I have been working at Medecision full-time (more than 5 years)

    Pros

    Small and initmate feel
    Work/life balance
    Employees from every level that commisurate with each other

    Cons

    Leadership is grossly underqualified
    Voted "most hated job thus far" by current employees
    Leadership can not articulate a strong business strategy

    Advice to ManagementAdvice

    I have seen this company go from very promising to a nightmare on all levels. Morale is horrilble and has been for about 2 years. Leadership knows this yet will do nothing to make it right The most recent insult is a message we received from the top asking us to post reviews on Glassdoor to dissuade the negative views. Good or bad wink-wink. The employees that stay are merely doing it because its comfortable. You would be hard pressed to find an employee that really cares about the happiness of our customers or quality of what they receive at this point. Top leadership is generally just unliked. The prevailing feeling is that chief is not trustworthy. HCSG should really consider dissolving the relationship if they wish to have a stronger bottom line.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Medecision Response

    Sep 28, 2014Chief People Officer

    No ‘wink-wink’ intention at all, Senior Director. The leadership team at Medecision welcomes, honors and works hard to address all employee feedback, the pros and the cons, and offers many avenues ... More

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