Media Temple

  www.mediatemple.net
  www.mediatemple.net

Media Temple Reviews

Updated September 11, 2014
Updated September 11, 2014
15 Reviews
3.2
15 Reviews
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Russ Reeder
3 Ratings

Employee Reviews

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  1.  

    Once in a lifetime company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Media Temple full-time (more than 5 years)

    Pros

    This is one of the most unique companies I've ever worked for. It's a great environment to develop good team chemistry and build business relationships. The employees are a huge pro to the company. Great people.
    A lot of employee perks
    - Unique building
    - Lots of PTO, 25 days a year.
    - No dress code
    - Free breakfast every Monday
    - Free lunch every Friday
    - Free break bars, coffee, juice, and soda every day
    The company also throws great events for the employees, happy hours, family park days, dodgeball, movie nights, etc.
    I enjoy my job and how the company tries to take care of the employees.

    Cons

    - No clear path for advancement.
    - Regular communication on the company's future plans would be ideal.

    Advice to ManagementAdvice

    Continue with open communication with employees. Communicate what is going on in the company and what the plan is for the company's future, not just the products.

    Recommends
  2.  

    A high intensity location full of passionate coworkers.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Developer in Culver City, CA
    Current Employee - Software Developer in Culver City, CA

    I have been working at Media Temple full-time (more than 5 years)

    Pros

    The work here is hard and challenging. There are many interesting problems to solve. You have a team of folks you work with that are always there to support you and help you grow. Also while hard work is expected of you it is also rewarded by leaders who go out of their way to recognize your sacrifices. Late nights, and weekends is the rare exception and work/life balance is built right into our company values and adhered to religiously. You will have a lot of fun. The people you work with will be folks that you build lifelong connections to. If you're a coffee lover we have Chemex poured coffee. Dogs are welcome as is a loose dress code.

    Cons

    There is not a ton of opportunity to advance unless you wish to pursue leadership roles. Though that is something the current leadership is working to rectify by laying out a more clear mapping of an employees career.

    Advice to ManagementAdvice

    Do not lose sight of the fact that the A players are what make us a successful, profitable business venture.

    Recommends
    Positive Outlook
    No opinion of CEO
  3.  

    Chaotic But Fun

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Media Temple

    Pros

    Smart & Fun People
    Dogs In The Office
    Able To Make A Difference
    Parties

    Cons

    Not Many Career Paths
    Tech Debt From Legacy Systems
    Lacking Training Opportunites

    Advice to ManagementAdvice

    See Cons And Fix

    Recommends
    Approves of CEO
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  5. 1 person found this helpful  

    Sad Downward Spiral

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Product Manager in Culver City, CA
    Former Employee - Product Manager in Culver City, CA

    I worked at Media Temple full-time (more than 3 years)

    Pros

    Amazing, talented people
    Lots of PTO
    Always trying to stay current in technology, even when ineffective
    Good benefits
    Free breakfast Friday
    Beautiful office building

    Cons

    Tons of interpersonal drama
    Lack of set goals or expectations
    Lack of strong leadership and communication
    High turnover

    Advice to ManagementAdvice

    Hire people who have experience in the industry and strong leadership skills.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6. 1 person found this helpful  

    Torn between mediocrity and greatness

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Software Engineer in Culver City, CA
    Former Employee - Senior Software Engineer in Culver City, CA

    I worked at Media Temple full-time (more than an year)

    Pros

    The people that work at Media Temple are a great bunch who are always willing to lend a hand and "get stuck in". Good team spirit and lots of opportunities to interact both in and out of hours. Excellent work environment with flexible hours (if your position affords you that option).

    Cons

    During my time at Media Temple there were a number of "initiatives" that were launched to improve our systems. Some were internal-only, some were customer-facing. A good many of these never saw the light of day because of poor management foresight/involvement (see advice to management section). As a result, don't get too attached to what you're working on...

    Advice to ManagementAdvice

    "Entropy will kill you."
    There comes a point in the life of a successful company when you need to grow-up. Those things that used to work for you as a small company no longer work, and can even hold you back. Media Temple has well and truly reached that point where you can/should no longer invite every single interested party to participate in every decision - they're holding you back.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7. 6 people found this helpful  

    Scope is not just a mouthwash/And your age DOES matter

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Media Temple full-time (less than an year)

    Pros

    Free food.
    Mac computers at your workstation.

    Cons

    -Unprofessional management with no industry experience.
    -Employees allowed to act unprofessionally. Profanity, pornography, drinking, and drug use tolerated in the workplace.
    -Company never had an HR department until 2012.
    -Company favors young adults and discriminates against people over 40.
    -Customers not helped, trained to "scope" customers off the phone.
    -Please wear shoes, the bare feet and the smell detract from a professional workplace.
    -Work areas infested with fleas due to the dogs allowed in the workplace.

    Advice to ManagementAdvice

    Hire customer service management with REAL industry experience. A good customer service rep does NOT make a good director. Nepotism is not a management style.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8. 2 people found this helpful  

    Used to be amazing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service in Culver City, CA
    Former Employee - Customer Service in Culver City, CA

    I worked at Media Temple full-time (more than 3 years)

    Pros

    If you make the right friends, there is tons of room to move up. Loads of PTO (5 weeks)

    Cons

    After working at this company for 3 1/2 years with consistent high performance reviews I was fired after returning from vacation with NO information as to what went wrong. Along with this 3 other employees with similar long term history, and top performers were fired with no real reason. I also find it suspicious that the people fired were some of the highest earners. The company promises that you will know if things aren't going well. This is NOT the case. This company has consistently fired large numbers of people with little notice, I guess it was just my turn.

    Apart from this, they are absolutely terrible with product releases. You can point out serious security bugs, before launch that are not fixed.

    This company is also terrible for promoting people who are friends rather than people who are experienced.

    Overall, this company promises a lot, but does not deliver. Keep clear!

    Actual quote from upper management. This came up when a new hire had his schedule changed by 2 hours and completely different days. This employee could not keep this schedule due to family obligations:

    "They are employees and we are management. They have to do whatever we say if they want to work here."

    Advice to ManagementAdvice

    Restructuring the entire company based on a "dream" from last night is NOT a good idea. Get rid of management in the Customer Service department, they have NO idea what they are doing.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9.  

    Good place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Engineer in Culver City, CA
    Current Employee - Engineer in Culver City, CA

    I have been working at Media Temple full-time

    Pros

    Good upper management that cares about employees, great PTO/refresh package for salaried employees. Interesting work and good work/life balance.

    Cons

    A few characters here, but same with anywhere you go. Used to be really good about tech debt, seems like the business is starting to care less about fixing tech debt except for a few engineering depts. Some teams need more people to match the workload.

    Advice to ManagementAdvice

    Keep focus on new technology but don't take shortcuts to get there.

    Recommends
    Positive Outlook
    Approves of CEO
  10. 2 people found this helpful  

    Lots of churn, old technology.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Engineer in Culver City, CA
    Former Employee - Engineer in Culver City, CA

    I worked at Media Temple full-time (more than 3 years)

    Pros

    Pretty good money
    Some people work four days a week (10 hour days)
    Lots of free food
    Very easy to get help from co-workers on technical problems

    Cons

    They fire a lot of people. I watched entire teams get fired for mysterious reasons. I've never seen so much "churn" at any company I've worked at, and I've worked for much bigger companies.

    Advice to ManagementAdvice

    Your great customer service isn't good enough without modern things like, say, a recent version of Ubuntu on a VE. You still don't offer Ubuntu 12.0.4 as of this review. Also, hold times were often unacceptable, you should hire more techs, faster.

    Doesn't Recommend
    Negative Outlook
  11. 2 people found this helpful  

    High expectations, very little outcome

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Product Manager in Culver City, CA
    Former Employee - Product Manager in Culver City, CA

    I worked at Media Temple full-time (more than 3 years)

    Pros

    Great people that aren't management level. Decent pay. Mostly laid back. Your co-workers are what really make the place.

    Cons

    You will be surrounded by great ideas, but very little about them get executed. Instead you will work with management that fears change and is okay with the status quo of hosting.

    Advice to ManagementAdvice

    Be honest. If you don't want to change and are comfortable with what is going on then just say so. If you want people to get you the results that you want then the right expectations need to be set.

    Recommends
    Neutral Outlook

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