Medical Protective Reviews

Updated August 6, 2015
18 reviews filtered by
  • Any Location
  • Any Job Title
  • Full-time
  • Part-time
Employment Status

Reset
2.5
Rating Trends
Recommend to a friend
Approve of CEO
(no image)
Timothy J. Kenesey
8 Ratings

18 Employee Reviews

Sort: Popular Rating Date
  1. claims

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Boston, MA
    Current Employee - Anonymous Employee in Boston, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Medical Protective full-time (Less than a year)

    Pros

    great work enviroment ability to work from home

    Cons

    little to no room for advancement


  2. Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing in Fort Wayne, IN
    Current Employee - Marketing in Fort Wayne, IN
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great company good benefits, team ownership, really care about their employees, good work life balance

    Cons

    None to speak of, more vacation time is always a plus


  3. Helpful (5)

    Come here, and go nowhere fast!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Fort Wayne, IN
    Current Employee - Anonymous Employee in Fort Wayne, IN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Medical Protective (More than 3 years)

    Pros

    They have a cafeteria that occasionally serves decent food.

    Cons

    Work at Medpro if the following apply to you: 1) If you like knowing more than your manager but like getting paid less than them. 2) If you like to have your work/ideas stolen from your manager and called their own. 3) If you are a yes man/woman, and have no opinion. 4) Like being led by egotistical shovanists. 5) Have zero interest in career advancement.

    Advice to Management

    Don't be silly and think that if you are a hard worker, that you would ever have a chance to advance in this company. They need you to stay where you are in your dept. because you actually get the work done. Then they can promote people who slack off and kiss mgmt's rear ends.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (4)

    Beware, what is represented at interview is very different from actual position

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Fort Wayne, IN
    Current Employee - Manager in Fort Wayne, IN
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    What was said during interview but it turns out to be untrue. Some prospective employers tend to embellish to some extent but this company's senior management makes promises that turn out to be completely untrue, and encourages their staff to do the same because they have difficulty attracting talent either in Indiana or outside of the state

    Cons

    Run like an insurance company in 70's or 80's. Very old fashioned mindset, extremely hierarchical, almost everyone passes the buck, and much backstabbing goes on because upper management does not take responsibility but prefers to point the finger at middle management. For this reason, people are afraid to act and atmosphere is very negative. They keep mentioning fairly recent acquisition by Berkshire Hathaway but it is not run like a BH company but like General Electric used to run this company. The current senior management is primarily GE folks, including the CEO. So expect the same rigidity, less than ethical competition (business acquisition by hiring competition's high performing employees), and inefficient methods. Some employees can be disgruntled at any company, however, MedPro has a much higher share, especially since the company has a captive market in Ft Wayne, Indiana where employees have very few choices in commercial insurance. Medical Protective uses this to their advantage to treat their employees much les fairly than the rest of the industry. The company may offer good experience for someone starting a career but employees in higher positions are regularly treated like children, given no initiative, and subject to work methods that have no connection with reality (senior management's favorite mantra is 'that's the way we have always done it'). Day to day environment is threatening, with no team work as a result of management's negative pressures.

    Advice to Management

    Follow a more modern, business friendly and proactive approach as advocated by Berkshire Hathaway. Move away from General Electric's management model. Beware of rampant harassment that is being either ignored or condoned.


  6. Company Review

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Medical Protective full-time (More than 3 years)

    Pros

    Very intelligent senior management with a focus on diversifying and maintaining long-term and profitable growth. Additionally, the benefits are very good.

    Cons

    There is limited mobility within a number of departments.


  7. Helpful (5)

    Excessive focus on processes instead of problem solving. Constant CYA by senior mgmt. Staff treated like children.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Witheld in Fort Wayne, IN
    Former Employee - Witheld in Fort Wayne, IN
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Medical Protective full-time

    Pros

    Relatively stable employer. Acceptable pay though with very little in the way of performance-based bonuses or raises. A fine place to work if you have a 9-5 mentality and leave everything at door. It will be a difficult place to work however, if you innately wants growth and care about how outcomes are achieved.

    Cons

    No matter the results, bonuses and raises are small and generally paltry. The GE "six sigma" approach toward "process management" rules, and the staff has been trained that no matter what, the process should always be followed even if the resulting outcome is silly. Underwriters have virtually zero authority. Don't go there if you are an underwriter used to making decisions, being valued for your grey matter, or used to intelligently balancing risk vs. reward. Sr. Management has arrogance issues and believes that every other competitor is wrong. They should instead learn from market leaders who have been in the business for extended periods of time and show consistent underwriting profits. They should recognize that there are smart and experienced people who happened to work for other companies. Senior management fails to recognize that their brokers are the legal representative of the insureds, and thus are co-clients. When they don't get a shot at the account they want, they try to do an "end run" and cold call the client - pure bush-league behavior consistent with small-town Indiana mentality. Even small issues (like $250K accounts) require "pitching" to the CEO and the senior management team. The asset spend of such meetings kills creative thought and their ability to respond to opportunities. The fear of negative responses from the CEO drives overt CYA behavior and back-stabbing. The CEO and at least three senior sales managers were hired with NO medmal background, and some without any insurance experience at all. In agreement with at least one other review I have read, certain senior managers have been allowed to stay, (with the CEO's knowledge and acquiescence), despite numerous significant and documented ethics violations.

    Advice to Management

    1). Hire industry professionals, and then listen to them. 2). Give underwriting authority to people who have proven their worth. 3). Adjust to the changing face of Healthcare. 4). Treat your brokers like the allies they can be, not like pariahs. 5). Ethics and compliance are real issues - take action accordingly and demand changes from certain people within your staff. Terminate them if they don't change.


  8. Helpful (5)

    Horrible Place to Work!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Fort Wayne, IN
    Former Employee - Customer Service Representative in Fort Wayne, IN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Medical Protective full-time (More than 5 years)

    Pros

    There were great benefits offered and the gym was a plus.

    Cons

    There are a lot but the main one is the people that are in management are there only because of backbiting and stabbing. The people who really deserved to be promoted or recognized never were. It is who you kiss up to and willing to throw under the bus to get there. It was horrible how they treated single mothers there! I know of one that was fired and if I would have been more brave would have complained more about that situation. That one always upset me. Someone who worked so hard to do a good job but if you dare to complain about anything you were made to feel so uncomfortable that you would quit or you were made to look like a trouble starter and fired. Let alone if you were older! I am surprised the company has not found itself in lawsuits from employees. They should clean house with the managements and start over!

    Advice to Management

    Clean house of 90% of the management team and start over with actual qualified people who care about the company and others!


  9. Helpful (5)

    Not a great place to work

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Good benefits with close knit employees

    Cons

    Company is run for pure profit with little notice or acknowledgement of actual workers. Company will protective higher management at the cost of employees

    Advice to Management

    Become more consistent throughout the company.


  10. Helpful (2)

    Great place to work!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate Underwriter in Fort Wayne, IN
    Current Employee - Associate Underwriter in Fort Wayne, IN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Medical Protective full-time (More than a year)

    Pros

    Medical Protective is a great place to work. I am baffled after reading previous reviews that describe problems with management and the culture. This company is comprised of many great individuals that lend to the team environment culture. Management is always accessible and encourages every employee to speak up when they have an idea or an issue. This position is reliant upon thinking outside the box, which makes every day different from the last. The company is comprised of several different regional teams that focus on specific markets, which allows every employee to utilize their strengths and offset their weaknesses. Senior management and even the CEO make themselves accessible for questions, concerns, etc. They keep employees in the loop with quarterly updates and informational sessions. It provides employees with an outlook of how the company is doing and what plans and goals lie in the future, both long and short term. The company also encourages career development with financial incentives. There is a great opportunity for career advancement and promotions for those who achieve their annual goals. Overall, Medical Protective is a leader in the malpractice insurance industry and provides an exceptional culture and incentives for its employees.

    Cons

    There are a small handful of people that rely on their team members to complete their work. These individuals discourage other people from wanting to help them because they don't pull their own weight. The interview process is extensive and long. It usually is a three round interview process spread out over 3-4 weeks. It does take awhile for management to reach a decision in the hiring process.

    Advice to Management

    Keep up the good work!


  11. Helpful (8)

    If an environment of open harassment and verbal abuse appeals to you then this is the place for you.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Associate Underwriter in Fort Wayne, IN
    Former Employee - Associate Underwriter in Fort Wayne, IN
    Doesn't Recommend
    Negative Outlook

    I worked at Medical Protective full-time (More than 10 years)

    Pros

    When the original owner ran this business, it was the best place to work in Ft. Wayne. When "GE" took over they ruined the business with incompetent people. When Berkshire Hathaway took over the same "GE" people remained. Warren needed to do a house cleaning when he took over the company. To bad Warren will not change the people in management positions when buying new companies. Big mistake there! For recent grads, get what you can out of them education etc. and then leave. Many are doing this as there is a revolving door constantly spinning there.

    Cons

    Don't ever question what a manager does like you are told in integrity meetings. If you do, you will be verbally abused and harassed to get you to quit. If you make it past all that, then they will set you up and tell you that you can't perform your job anymore. Because face it, they want you gone. If you are a real go getter and most likely smarter than your manager, the manager will see you as a threat and move quickly at all lengths to remove you. Annual pay increases at review time only amount to 1%-2% with very small achivement checks given out in December of each year if manager thinks you deserve one for usually less than $200.

    Advice to Management

    CEO of company has no idea what is going on with his management team consisting of many incompetent people. Most of the time CEO is not on site at company, but at his home in another state. He always asks why potential employees won't come work for Medical Protective? Well duh...get a clue! Lives in another world. You continue to lose top notch seasoned employees due to poor managers and leaders you have on your department teams. Just disagree with one of them and you are out the door. Company is run using a high school environment, many petty things said and done to employees, if someone dislikes you it's over for you. Very non-professional and immature actions by managers and team leaders.



Showing 18 of 19 reviews
Reset Filters
RSS Feed </> Embed

Your response will be removed from the review – this cannot be undone.