Medical Scribe Systems

  www.medicalscribesystems.com
  www.medicalscribesystems.com

Medical Scribe Systems Reviews

Updated December 5, 2014
Updated December 5, 2014
26 Reviews
3.2
26 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
Garret Erskine
7 Ratings

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Emergency Medicine Scribe in Charlotte, NC
    Current Employee - Emergency Medicine Scribe in Charlotte, NC

    I have been working at Medical Scribe Systems

    Pros

    They really care about their employees and give students the ability to get real time experience while getting paid.

    Cons

    It is difficult to balance working while in school, but they do a good job of working around your schedule.

    Advice to ManagementAdvice

    While I understand that pay must be kept as low as possible for profit management, the starting salary is still too low for the quality of work you expect.

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    Below average wage, but great experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Emergency Department Scribe in Phoenix, AZ
    Former Employee - Emergency Department Scribe in Phoenix, AZ

    I worked at Medical Scribe Systems part-time (more than an year)

    Pros

    The main pros that Medical Scribe Systems have going from them stem from the valuable experience you can gain at the job. Experience in a medical setting, experience working with patients, and the opportunity to work with long-term providers are all things you can gain by working at this company if you are a scribe.

    Cons

    The main issue I had with this company was the very low wage that is given to the scribed. The company does not have to pay the scribes well because at any wage, there is a lot of competition to get the position just because of the experience gained.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    At Medical Scribe Systems they treat you really well as if you're family.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Medical Scribe in Richardson, TX
    Current Employee - Medical Scribe in Richardson, TX

    I have been working at Medical Scribe Systems full-time (more than an year)

    Pros

    If your in the medical field, this company has teamed up with many hospitals that can give you the experience you need working in the ER. At most of the hospitals Medical Scribe Systems works with, the Doctors are all very nice and are willing to teach you and help you with whatever you need. Also there is a lot of opportunity for advancement in position and pay.

    Cons

    The morning shift starts at 7AM and the graveyard shift ends at 3PM.
    They require you to work holidays.

    Recommends
    Positive Outlook
    Approves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Apply, experience it, then leave for a better company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Scribe in Houston, TX
    Current Employee - Scribe in Houston, TX

    I have been working at Medical Scribe Systems part-time (more than an year)

    Pros

    The physicians who I work with have for the most part been kind and understanding. I learned a lot, even with an extensive medical background.

    Cons

    1. Management never gives anyone positive feedback. Ever. If you're looking for anyone to tell you you're doing well at any point, even when you perform exceptionally well, don't work here.

    2. When feedback is given, it's not only negative but very vague. Things like "you're too sociable" or "staff feel as though you should be more uncomfortable", etc, have been given as feedback both to the entire group and then to some of us as individuals. When asked how that can be improved, there aren't any direct, precise ways to fix it. There's no feedback on why what you're doing is bad, no ways to improve, and employees always lose this battle and are told to "improve behavior" (or be fired). There is no recourse, and no one will ever tell you who has made these complaints, nor will they go to that person and try to elucidate more specific feedback. You're on the losing end.

    3. Uniforms don't cover midriffs of any of the employees. Management has said they're "fixing this" for about a year. Meanwhile, we aren't allowed to wear jackets or anything to keep warm, even if we have the company logo affixed to them, because that's 'unprofessional' (whereas midriffs are just fun).

    4. You have no power. Physicians can yell at you when they're having a bad day, slip you their numbers, etc. Guess who loses that battle. (This has happened to at least half of us and probably more.)

    5. Your lead scribe has no power. So the only people you see are completely powerless.

    You are essentially stuck between management and the doctors, and they want totally different things, and you can't make either one angry. You have no power at any time in your job, even when you move up within the company. Your lead scribe is a figurehead only and isn't informed of even the most basic operations.

    There are no benefits.

    They started off paying me $8/hr.

    They refuse to hire full-time staff, so I don't know how anyone here got a full time job. I was initially working 40-70 hours per week because we were so short staffed, but eventually cut back to 20 or less. Now, I'm back to 40-70 because everyone is leaving. We've lost 37% of our staff in one month, and that number is only going up.

    Advice to ManagementAdvice

    Filter your feedback - don't just repeat what other people tell you ver batim, but figure out how employees can fix it. Don't pass frivolous complaints along. Commend people for working two shifts back to back, or 50+ hours per week. Give positive feedback. ANY positive feedback.

    Talk to physicians about changes that will be made within the hospital about documentation, so that they aren't blindsided, and employees don't catch the negative feedback from them.

    Jackets. Allowing people to wear NICE, non-polo shirts with embroidery if they wish to purchase them.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6.  

    The best possible experience for Pre-Meds

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - ED Scribe in Charlotte, NC
    Former Employee - ED Scribe in Charlotte, NC

    I worked at Medical Scribe Systems part-time (more than 3 years)

    Pros

    - Training is extensive, but it is paid after all. The subject material also consists entirely of stuff that pre-meds should find interesting and will need to know eventually.
    - The pay is pretty good given that you can work without any sort of degree or even certification. It's also way better than some friends I know who work for other scribe companies.
    - The hours are perfect for a student or someone working another job. ERs are open 24/7, so there's always a shift that fits your schedule.
    - The experience is unbelievable for anyone interested in the medical field. This position is way better than anything else you could do, since you're sitting beside a physician for 8+ hours a day and learning to literally do their job and think like them.
    - There is a lot of promotion opportunity if you have a year or two off before med school. You can work in on-site leadership positions, which actually pay really well, or as a travel trainer, who travels all over the country with great pay and company-paid hotel/car.
    - You make all sorts of connections in the healthcare field. You're working with like a hundred providers over the course of a few months, so you really build some great connections with people who have already been where you want to go.

    Cons

    - There is a steep learning curve. It took me about 3 months before I felt comfortable that I had done everything right after a shift, and probably another 3 months before I felt like I was finally starting to get good.
    - Some of the providers can be tough to work with. But if you ever want to survive in residency, you probably have to learn how to deal with this sort of thing eventually.

    Recommends
    Positive Outlook
    Approves of CEO
  7. 1 person found this helpful  

    My experience with Medical Scribe Systems was initially positive, but with time, I felt used, taken advantage of, and less hopeful about pursuing a career in medicine.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Medical Scribe
    Former Employee - Medical Scribe

    I worked at Medical Scribe Systems part-time (less than an year)

    Pros

    Scribing, in general, is a good way for pre-medical students to gain entry level experience in the field of emergency medicine, anatomy and physiology, hospital environments, and medical decision making. However, there are no pros to working with Medical Scribe Systems according to what I have experienced.

    Cons

    Initial training is stressful, and you may be terminated if you do not pass successfully. When you begin bedside training, you work with a scribe trainer, and these trainings are not consistent. As a result, your scribing skills and knowledge will vary. After bedside training is completed, you may not immediately get shifts. I was given two shifts for the entire first two months, all late evening into overnight hours. This was not financially or academically feasible for me. Finally, starting pay is very low compared to other scribe companies, so this was an overall negative experience.

    Advice to ManagementAdvice

    If Medical Scribe Systems wishes to retain more of its scribes and reduce overall size and frequency of classroom trainings, they should consider improving the organization and quality of training. They should also stop essentially taking advantage of young pre-medical students looking for entry level clinical experience. Please, future pre-meds, consider a different company! Do not let this company take advantage of you, as it may affect your grades or question your interest in medicine. There are better opportunities out there!

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8. 1 person found this helpful  

    The job itself, the experience and the knowledge you gain is phenomenal, but the company that employes you, terrible.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Emergency Department Scribe in Los Alamitos, CA
    Former Employee - Emergency Department Scribe in Los Alamitos, CA

    I worked at Medical Scribe Systems part-time (more than an year)

    Pros

    Building lasting relationships with physicians
    Working along side brilliant doctors watching them at their best

    Cons

    CSM are not well trained, not supportive, and out of tune with the needs of their site/scribes
    Company shows no concern for their employees
    Company cuts hours in order to avoid paying health insurance, but then expects you to work overtime when understaffed
    Uniforms may have people confuse you with Honda guy

    Advice to ManagementAdvice

    The key to a great, successful company is building and empowering your employees. Unhappy scribes will never equate to MSS being a contender amongst other scribe companies.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9.  

    Good part-time job for pre-med

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Medical Scribe Systems part-time

    Pros

    Being an ED scribe was a great way to learn medical terminology and an excellent opportunity to build rapport with ED physicians.

    Cons

    Medical Scribe Systems was a much flatter company when I worked for them. Regional managers were fairly new near the end of my time with them and the management was sloppy at the time. They attempted to standardize training which was a good idea but certain hospitals operate very differently from others. Academic vs non-academic was one example where training needed to be site-specific. Things are likely different now though.

    Advice to ManagementAdvice

    See the Cons section, but I hope training is more site-specific. Training can be standardized but it should only serve as a starting template.

    Recommends
    No opinion of CEO
  10. 1 person found this helpful  

    Refuses to pay final paycheck to former employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - ER SCRIBE in Lake Wales, FL
    Former Employee - ER SCRIBE in Lake Wales, FL

    I worked at Medical Scribe Systems part-time (less than an year)

    Pros

    none, they have a terrible operating system and management and they hire herds of staff at once and fire everyone else without cause so they can keep whom they believe are the "cream of the crop" while the leftovers have to battle for their final paychecks and continuously pay return fees to their bank.

    Cons

    terrible operation and technology, refuses to pay owed money to former employees

    Advice to ManagementAdvice

    work with values and integrity. do right.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11.  

    One of the best ways to get clinical experience before applying to medical field training/schools

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Emergency Department Scribe
    Former Employee - Emergency Department Scribe

    I worked at Medical Scribe Systems part-time (more than 3 years)

    Pros

    I worked as an ER Scribe for 3 years during college prior to going to med school and it was the most amazing experience. I worked with the people who founded the company and my experience with them was wonderful. Things might be different now that the company has grown and expanded to many other site. Regarding the other reviews that cite pay as a "con" for this job, I would have done this job for free! Others who complain about the odd hours and high expectations should probably not have applied for this job and/or go into the medical field. If you have a passion for working in medicine, then you will enjoy going to work every day, working with the other members of the medical team, interacting with patients, and learning a lot about medicine.

    Cons

    There is a lot of self-learning on the job, because it would be impossible for trainers to teach you everything you need to know about medicine to be a stellar scribe. For the amount of work you do, the pace at which you work, and the irregular hours, you may be disappointed with the pay, however, the knowledge and experience you gain from this job are invaluable to anyone wanting to go to medical, nursing, or other health professional schools.

    Recommends
    Positive Outlook
    Approves of CEO

Work at Medical Scribe Systems? Share Your Experiences

Medical Scribe Systems

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.