Medical Services Company

  www.yourmsc.com
  www.yourmsc.com

Medical Services Company Reviews

Updated September 14, 2014
Updated September 14, 2014
18 Reviews
2.5
18 Reviews
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Joseph P. Delaney
12 Ratings

Employee Reviews

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  1.  

    Currently work at One call care management - Corporate Reporting

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Analyst in Jacksonville, FL
    Current Employee - Analyst in Jacksonville, FL

    I have been working at Medical Services Company full-time (more than an year)

    Pros

    I am very happy with the type of work that I do, it is not that challenging, but also not redundant , a lot to learn and always learning something new, the location is great, beautiful setting on the water, great sense of direction about where we are heading with our projects.

    Cons

    Different management styles within the department are not consistent which causes tension among team members over hours worked in a day, some are being targeted while others are not working a full time schedule and not being held accountable. Lack of communication from manager, I have been there over three years and not once have I been in a team meeting, or any meeting for that matter and feel somewhat uninformed for the amount f responsibility I have, peer training is a concern but a requirement which makes management seem unapproachable and not really engaged with team members, no sick pay

    Advice to ManagementAdvice

    Come down a few notches

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Future Accounting Scandal

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Accountant in Jacksonville, FL
    Current Employee - Accountant in Jacksonville, FL

    I have been working at Medical Services Company full-time (more than 5 years)

    Pros

    They have a business based on medical care that held up pretty well during the recession.

    Cons

    I started in accounting when it was a much smaller company but I left in 2013. They had promoted this guy to top management who I didn't trust, and about the same time, they started claiming the company was growing much faster than I knew it was. I had a friend who used to work at World com, and when the scandal happened hundreds of employees got laid off. I became worried about a scandal that I found another job and left. I know they were growing but not as much as management claimed and I didn't want to be around when the truth came out.

    Advice to ManagementAdvice

    Don't fake the numbers, you will eventually get caught and hurt your employees.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3. 1 person found this helpful  

    Trend setting company though questionable allegiance to clients

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Regional Account Manager in Anaheim, CA
    Former Employee - Regional Account Manager in Anaheim, CA

    I worked at Medical Services Company full-time (more than 3 years)

    Pros

    Autonomous sales opportunity
    Decent support for field reps

    Cons

    Long history of poor middle leadership and bias in promoting
    Goals not clear as no real gauge of revenue sourcing
    Lacks true sales organization; pure marketing role
    Benefits insufficient for field reps
    Middle and Lower Management do not communicate effectively to Executives

    Advice to ManagementAdvice

    Carve off strategic business units and focus on quality again. Implement formal leadership development program versus favoritism style of promotion.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
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  5. 1 person found this helpful  

    Terrible place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Care Coordinator in Jacksonville, FL
    Former Employee - Care Coordinator in Jacksonville, FL

    I worked at Medical Services Company full-time (more than an year)

    Pros

    None. Every other company in town will treat you better.

    Cons

    Management squeezes the healthcare providers and workers tighter and tighter. They make huge markups over 500% on some products but its all for senoir management and the investors. There is no sick leave, you are supposed to use your few vacation days when your are sick. There is no retirement except what you take out of your own pay for your 401k. If you have a good idea to help the company there is no sense in telling anyone.

    Advice to ManagementAdvice

    You win the river city greed award.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  6. 1 person found this helpful  

    lowest paying company for providers in the industry - they charge 5x what they pay you for your services

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Interpreter in Fort Myers, FL
    Former Employee - Interpreter in Fort Myers, FL

    I worked at Medical Services Company as a contractor (more than 5 years)

    Pros

    none none none none none

    Cons

    absolutely no consideration for independent providers, lying, extremely low pay (really, some people still working for them obviously can't do math or are totally desperate for work!)
    Dispatch department very unprofessional and lying when there is an issue, communication through web-page and no knowledgeable and local real-time support

    Advice to ManagementAdvice

    if you want to build up a good reputation for quality service you need quality providers - with your present policy you get totally unqualified providers and will loose business.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7. 1 person found this helpful  

    Skimpy benefits, low pay, lots of work. (Now called One Call Care Management)

    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Analyst in Jacksonville, FL
    Current Employee - Analyst in Jacksonville, FL

    I have been working at Medical Services Company full-time (more than an year)

    Pros

    They are always hiring, and they pay on time.

    Cons

    Skimpy benefits, no sick leave. They cut the benefit package in 2012. Low pay, lots of work, no career growth, Senior management and investors are getting rich, while they cut back pay and benefits for employees. Legacy employees create very hostile workplace to hold their positions against smarter new employees. Located in an old building with air quality issues, surrounded by coughing sick people every day. Company is horse-traded by vulture capitalists - now it is called One Call Care Management.

    Advice to ManagementAdvice

    None, they are getting rich.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  8. 1 person found this helpful  

    Offers great benefits, but difficult to grow professionally within the company due to disorganized management.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Document Facilitator in Jacksonville, FL
    Former Employee - Document Facilitator in Jacksonville, FL

    I worked at Medical Services Company full-time (less than an year)

    Pros

    Flexible shift options, good health and dental insurance, and 401k perks. Jacksonville office is a beautiful location overlooking downtown and has a riverside view.

    Cons

    It is easy to get discouraged when dedicating much time and work and no acknowledgement or leads to advancement from upper level management. Workers are not positively reinforced as much as they should be when deserving.

    Advice to ManagementAdvice

    Many members of the management team are not fit for the responsibility. I found that many of these individuals abused their "powers" and were unprofessional and unfair in the way they treated coworkers in and outside the workplace. This is unfortunate because the majority of the talented staff members were actively seeking employment elsewhere and there was much negativity around the office due to lack of competent leadership.

    Recommends
    Negative Outlook
    No opinion of CEO
  9. 2 people found this helpful  

    Grow, Grow, Grow

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Jacksonville, FL
    Current Employee - Anonymous Employee in Jacksonville, FL

    I have been working at Medical Services Company full-time (more than 10 years)

    Pros

    This is a fast pace company headed in the right direction with their biggest goal of customer satisfaction.

    Cons

    It is sometimes hard to keep up.

    Advice to ManagementAdvice

    Lets keep growing but don't forget where we came from.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Throughout the recession this company was hiring and no layoffs!

    • Comp & Benefits
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Medical Services Company full-time (more than 5 years)

    Pros

    Pay is fair. Very, very busy-the day goes by very quickly. The employees work very hard and are like family. I don't understand why some posters bash the HR department because this HR dept is the best I've seen - ever! They are very helpful. The managers are great but some are still learning. The HR dept trains new managers to help them, and they will coach a manager (as well as any employee) if needed. The location is great with a beautiful river view. The benefits are pretty good and not any more expensive than any other company.

    Cons

    Some employees can be negative but they are negative in general. The dress code is not enforced uniformly. The managers are so busy that we don't always see them.

    Advice to ManagementAdvice

    Don't put so much work on the managers that they don't have time to coach and mentor their employees.

  11.  

    Excellent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Medical Services Company

    Pros

    Overall good company, set to increase market share

    Cons

    Purchasing to many other companies

    Recommends
    Approves of CEO

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