Medical Services Company Reviews

Updated March 25, 2015
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2.5
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Joseph P. Delaney
11 Ratings

18 Employee Reviews

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  1. Currently work at One call care management - Corporate Reporting

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Analyst in Jacksonville, FL
    Current Employee - Analyst in Jacksonville, FL

    I have been working at Medical Services Company full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    I am very happy with the type of work that I do, it is not that challenging, but also not redundant , a lot to learn and always learning something new, the location is great, beautiful setting on the water, great sense of direction about where we are heading with our projects.

    Cons

    Different management styles within the department are not consistent which causes tension among team members over hours worked in a day, some are being targeted while others are not working a full time schedule and not being held accountable. Lack of communication from manager, I have been there over three years and not once have I been in a team meeting, or any meeting for that matter and feel somewhat uninformed for the amount f responsibility I have, peer training is a concern but a requirement which makes management seem unapproachable and not really engaged with team members, no sick pay

    Advice to Management

    Come down a few notches


  2. Constant changes

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Medical Services Company

    Doesn't Recommend
    Doesn't Recommend

    Pros

    View of the river from desk

    Cons

    Constant changes in procedures with no directions

    Advice to Management

    Stop the revolving door of employees leaving


  3. Future Accounting Scandal

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Accountant in Jacksonville, FL
    Current Employee - Accountant in Jacksonville, FL

    I have been working at Medical Services Company full-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    They have a business based on medical care that held up pretty well during the recession.

    Cons

    I started in accounting when it was a much smaller company but I left in 2013. They had promoted this guy to top management who I didn't trust, and about the same time, they started claiming the company was growing much faster than I knew it was. I had a friend who used to work at World com, and when the scandal happened hundreds of employees got laid off. I became worried about a scandal that I found another job and left. I know they were growing but not as much as management claimed and I didn't want to be around when the truth came out.

    Advice to Management

    Don't fake the numbers, you will eventually get caught and hurt your employees.


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  5. Helpful (1)

    Trend setting company though questionable allegiance to clients

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Regional Account Manager in Anaheim, CA
    Former Employee - Regional Account Manager in Anaheim, CA

    I worked at Medical Services Company full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Autonomous sales opportunity
    Decent support for field reps

    Cons

    Long history of poor middle leadership and bias in promoting
    Goals not clear as no real gauge of revenue sourcing
    Lacks true sales organization; pure marketing role
    Benefits insufficient for field reps
    Middle and Lower Management do not communicate effectively to Executives

    Advice to Management

    Carve off strategic business units and focus on quality again. Implement formal leadership development program versus favoritism style of promotion.


  6. Helpful (1)

    Terrible place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Care Coordinator in Jacksonville, FL
    Former Employee - Care Coordinator in Jacksonville, FL

    I worked at Medical Services Company full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    None. Every other company in town will treat you better.

    Cons

    Management squeezes the healthcare providers and workers tighter and tighter. They make huge markups over 500% on some products but its all for senoir management and the investors. There is no sick leave, you are supposed to use your few vacation days when your are sick. There is no retirement except what you take out of your own pay for your 401k. If you have a good idea to help the company there is no sense in telling anyone.

    Advice to Management

    You win the river city greed award.


  7. Helpful (1)

    Skimpy benefits, low pay, lots of work. (Now called One Call Care Management)

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Senior Management
    Current Employee - Analyst in Jacksonville, FL
    Current Employee - Analyst in Jacksonville, FL

    I have been working at Medical Services Company full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    They are always hiring, and they pay on time.

    Cons

    Skimpy benefits, no sick leave. They cut the benefit package in 2012. Low pay, lots of work, no career growth, Senior management and investors are getting rich, while they cut back pay and benefits for employees. Legacy employees create very hostile workplace to hold their positions against smarter new employees. Located in an old building with air quality issues, surrounded by coughing sick people every day. Company is horse-traded by vulture capitalists - now it is called One Call Care Management.

    Advice to Management

    None, they are getting rich.


  8. Helpful (1)

    Offers great benefits, but difficult to grow professionally within the company due to disorganized management.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Document Facilitator in Jacksonville, FL
    Former Employee - Document Facilitator in Jacksonville, FL

    I worked at Medical Services Company full-time (Less than a year)

    Recommends
    Negative Outlook
    No opinion of CEO
    Recommends
    Negative Outlook
    No opinion of CEO

    Pros

    Flexible shift options, good health and dental insurance, and 401k perks. Jacksonville office is a beautiful location overlooking downtown and has a riverside view.

    Cons

    It is easy to get discouraged when dedicating much time and work and no acknowledgement or leads to advancement from upper level management. Workers are not positively reinforced as much as they should be when deserving.

    Advice to Management

    Many members of the management team are not fit for the responsibility. I found that many of these individuals abused their "powers" and were unprofessional and unfair in the way they treated coworkers in and outside the workplace. This is unfortunate because the majority of the talented staff members were actively seeking employment elsewhere and there was much negativity around the office due to lack of competent leadership.


  9. Helpful (2)

    Grow, Grow, Grow

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Jacksonville, FL
    Current Employee - Anonymous Employee in Jacksonville, FL

    I have been working at Medical Services Company full-time (More than 10 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    This is a fast pace company headed in the right direction with their biggest goal of customer satisfaction.

    Cons

    It is sometimes hard to keep up.

    Advice to Management

    Lets keep growing but don't forget where we came from.


  10. Throughout the recession this company was hiring and no layoffs!

    • Career Opportunities
    • Comp & Benefits
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Medical Services Company full-time (More than 5 years)

    Pros

    Pay is fair. Very, very busy-the day goes by very quickly. The employees work very hard and are like family. I don't understand why some posters bash the HR department because this HR dept is the best I've seen - ever! They are very helpful. The managers are great but some are still learning. The HR dept trains new managers to help them, and they will coach a manager (as well as any employee) if needed. The location is great with a beautiful river view. The benefits are pretty good and not any more expensive than any other company.

    Cons

    Some employees can be negative but they are negative in general. The dress code is not enforced uniformly. The managers are so busy that we don't always see them.

    Advice to Management

    Don't put so much work on the managers that they don't have time to coach and mentor their employees.


  11. Excellent

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Medical Services Company

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    Overall good company, set to increase market share

    Cons

    Purchasing to many other companies



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