Medical Services of America

  www.msa-corp.com
  www.msa-corp.com

Medical Services of America Reviews

Updated December 10, 2014
Updated December 10, 2014
28 Reviews
1.9
28 Reviews
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Ronnie L. Young
7 Ratings

Employee Reviews

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  1.  

    Great place to work that encourages creativity and team-work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee in Columbia, SC
    Former Employee - Anonymous Employee in Columbia, SC

    I worked at Medical Services of America

    Pros

    Friendly environment with access to upper management
    Great work/life balance
    Family based work atmosphere with a dedicated patient focus mentality

    Cons

    Opportunity to advancement but without increase in compensation
    Could buck up the technology to increase access to patient information
    Overall, a really great place to work!

    Advice to ManagementAdvice

    Keep up the good work and thank you for allowing your employees to have a voice regarding policy and procedure!

    Recommends
  2.  

    Happy with company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - RN Case Manager in Fort Myers, FL
    Current Employee - RN Case Manager in Fort Myers, FL

    I have been working at Medical Services of America full-time (less than an year)

    Pros

    Computer documentation & computer provided with pId training.

    Cons

    Not enough staff to cover farther counties

    Advice to ManagementAdvice

    Offer education reimbursement

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    I like working for the company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Medical Services of America full-time (more than an year)

    Pros

    Great independence and communication. Board has employees best interest in mind.

    Cons

    Limited travel budget. Benefits not the greatest

    Advice to ManagementAdvice

    Compare to other agencies and be more in the market.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Great opportunity with a lot of learning experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Medical Services of America full-time (more than 10 years)

    Pros

    Freedom, stability and pride in a independant company.

    Cons

    Financial restrictions in marketing, supplies and salary.

    Advice to ManagementAdvice

    Better communication.

    Recommends
    Neutral Outlook
  6.  

    good and bad

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Medical Services of America full-time

    Pros

    Patients, Independence.Good relationships with coworkers

    Cons

    Low pay, Last minute changes to schedule. No continuing education pay or student loan pay. Hard to get supplies.

    Advice to ManagementAdvice

    Make decisions and stick to it. Back up your employees. Don't reword things to say what people want to hear and don't talk about possibilities in the future. Wait until advancement, raises,promotions are current then talk about it. Get more supplies.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7.  

    Needlessly stressful and descriminatory working conditions with high turn-over.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous in Chesapeake, VA
    Former Employee - Anonymous in Chesapeake, VA

    I worked at Medical Services of America full-time (more than 3 years)

    Pros

    Medi Home Care- Good Regional Manager
    Semi-flexible work hours
    Understanding Regional when life situations occur.
    Patients come first. Often times providing free supplies when indigent are unable to afford care or supplies.

    Cons

    High workplace turnover of staff.
    No raises during my 3 yrs of employment
    Office manager treats staff like dirt
    Minority descrimination
    Patients are generally presumed to be right and staff are in the wrong when rare pt. complaints are made.

    Advice to ManagementAdvice

    Deal immediately with staff complaints.
    Enforce and adhere to non-denominational policy.
    Reward your employees with raises to reinforce good performance and reduce turnover.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  8. 2 people found this helpful  

    Nice work enviroment but communication weak.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - File Clerk
    Current Employee - File Clerk

    I have been working at Medical Services of America full-time (more than an year)

    Pros

    Good benefits, friendly coworkers, not bad hours

    Cons

    poor communication between staff and regional office, salary vs hourly staff expectations

    Advice to ManagementAdvice

    Hourly and casual status staff are expected to work and put forth extra effort when salary staff do not have to. Salary staff should be expected to put forth more!

    Doesn't Recommend
    Negative Outlook
  9. 3 people found this helpful  

    Clinicians give great care to patients.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Medical Services of America

    Pros

    I Love working with patients

    Cons

    Rules change based on company need.

    Doesn't Recommend
  10. 3 people found this helpful  

    Disorganized management, minimal direction or resources for sales staff.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Representative
    Former Employee - Sales Representative

    I worked at Medical Services of America full-time (more than an year)

    Pros

    The regional sales manager RARELY made an office visit, so micromanagement was minimal. My location manager handled the office operations and my job was to generate referrals. We got along great and worked together to keep our office in business.

    Cons

    Serious lack of resources for sales reps. We had monthly meetings but I had to make a ridiculously long drive every month to the corporate office for a meeting that provided little value as far as increasing sales and developing selling skills. As a rep, I had to make my own sales materials. Literally, copying and pasting our company logo and local office information to printouts from our vendor's websites. Due to the competitive bidding process, the company has been in the process of restructuring, and many people lost their jobs. I was told that I would be able to move to another local office and keep my job, only to find out later in a voicemail that this may not be the case. My regional sales manager jumped ship just before the switch was supposed to occur. The new regional manager never reached out, so I emailed him to discuss the move to the new location. He told me in an email that everyone in our office, including me, was being "severanced". Yes, he made that word up. I had never even met this man and he did not even have the professional courtesy to pick up the phone to let me know. DO NOT take a sales job with this company. If you can help it, DO NOT take any job with this company. Management is in complete disarray and nobody knows who to report to. If you are desperate, make sure you negotiate a higher salary before you go on board, or don't expect a raise. There were some quarters where sales commissions simply weren't paid. I was lucky enough to get out with a severance package, but many of the employees at the corporate office were brought into their manager's office and told they were being fired for breaking some rule. There were specific instances when these rules were made up just to have an excuse to fire the employee, as the employee had no idea that the rule or guideline existed or had been changed.

    Advice to ManagementAdvice

    Get your act together and be more transparent with your employees. Establish goals as a team with your employees and work together to achieve them. Provide them with the resources to get the job done instead of scaling back and expecting them to provide results. It takes money to make money.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11. 2 people found this helpful  

    Home health field nurse

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Medical Services of America

    Pros

    Flexible schedule, good work load, ethical, centrally located, well supplied , is a good place to start out in home health work

    Cons

    Do not value employees, no incentives, or positive feedback on performance, punitive management, no in services to keep employees up on changes

    Advice to ManagementAdvice

    Better performance reviews, human resource managers

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