Medical Services of America

  www.msa-corp.com
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Medical Services of America Reviews

Updated May 21, 2014
Updated May 21, 2014
19 Reviews

2.1
19 Reviews
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Ronnie L. Young
3 Ratings

Employee Reviews

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  1. 1 person found this helpful  

    "Family" owned...not family friendly

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    The people you work with and helping the patients.

    Cons

    The cons are abundant. I've never seen anything like this. Unqualified individuals who know nothing about patient care running this facility. They only have their jobs bc they are in some way related to or are friends with the owner or his family. They fire or lay off people that need their job only to put the company in panic mode bc there are not enough people to do the jobs. They hire temps at a very low rate so they don't have to provide benefits or holidays. Salary increases are always on freeze. Continously, actively and knowingly participate in fraudulent activity.

    Advice to ManagementAdvice

    Get your degree in health care management before you try to run a dme company. Treat your employees with respect and not as if they are disposable.

  2. 1 person found this helpful  

    Complete Disorganization

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Executive  in  Fort Myers, FL
    Former Employee - Account Executive in Fort Myers, FL

    Pros

    Other coworkers
    Days and hours of operations
    Office new and modern

    Cons

    Management
    Communication
    Expectations and quotas for medicare only referrals are unrealistic!
    Endless paperwork, profiles-logs- mapquesting for mileage daily
    No full time RNs for field work/case managers - NO OT

    Advice to ManagementAdvice

    Company should evaluate their managers!! Poor communication with management and workers.
    Several issues should have been handled at branch adminstration level and never were resulting in decrease numbers of referrals. Blame squarely placed on employees (unfairly) for not meeting quotas.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3. 2 people found this helpful  

    Of all the companies for which I have worked, of which there are many, this one is the poorest managed.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Tampa, FL
    Current Employee - Anonymous Employee in Tampa, FL

    Pros

    There are some good people in the branches but corporate doesn't even know about them.

    Cons

    There is NO communication, employees are treated as non-entities up and down the line. The management starting at the corporate level and going down the line is very poor generally. Cronyism is in full control.

    Advice to ManagementAdvice

    Either get someone who knows what they are doing to be the top-dog or sell the company.

    Doesn't Recommend
    Negative Outlook
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  5. 2 people found this helpful  

    former employee

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Was a great learning experience.

    Cons

    They do not value their employees.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6. 2 people found this helpful  

    Don't waste your time with this company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Largo, FL
    Former Employee - Anonymous Employee in Largo, FL

    Pros

    great proximity to st pete and clearwater

    Cons

    jobs are not really what they are advertised to be; manager at this location lacks management skills and is verbally abusive; local manager does not know the company well enough to train office staff; long-term office staff is devious and manipulative and feels threatened by new office staff who are better educated and more experienced, so she sabotages your efforts to successfully complete the introductory period

    Advice to ManagementAdvice

    be more selective about the administrators you hire, take action when complaints are brought against long-term staff

    Doesn't Recommend
  7. 2 people found this helpful  

    A total joke when compared to competition

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Account Executive
    Current Employee - Account Executive

    Pros

    No worries of traveling for meetings or training; because there isn't ANY!!

    Cons

    Marketing budget of $250 each month. Can not do luncheons with physicians. Getting reimbursed for expenses is a total hassle. No corporate card here! You will pay for everything yourself. Personal money will stay tied up in expenses that are owed. There is no available promotional items other than pens. Very limited on flyers regarding disease process to educate physicians. If you are just getting started in marketing/sales this position may be right for you, otherwise beware. I wish I would have. Company has high expectations of reps and will not provide resources required to be successful in competitive areas.

    Advice to ManagementAdvice

    Spend money to make money. MSA is known as a joke among larger DME providers and home health. To avoid this reputation get rid of some of this salaries that are not necessary and use it toward adequate marketing budgets and supplies.

    Doesn't Recommend
  8. 2 people found this helpful  

    I get no respect!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Reimbursement Team Member  in  Lexington, SC
    Former Employee - Reimbursement Team Member in Lexington, SC

    Pros

    Flexible hours for a temp worker.
    Some cool people to work with but anyone above you isn't worth saying hello to. They won't do the same for you.

    Cons

    Senior management (A.K.A. Corporate) is in another building next door and does not bother checking on any of the worker bees. Pay is terrible. Management shuffles most of the employees every few months and it's not even under the pretense of cross training.

    Advice to ManagementAdvice

    Compensation
    Diversity

    Doesn't Recommend
  9. 1 person found this helpful  

    Disorganized management, minimal direction or resources for sales staff.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Representative
    Former Employee - Sales Representative

    Pros

    The regional sales manager RARELY made an office visit, so micromanagement was minimal. My location manager handled the office operations and my job was to generate referrals. We got along great and worked together to keep our office in business.

    Cons

    Serious lack of resources for sales reps. We had monthly meetings but I had to make a ridiculously long drive every month to the corporate office for a meeting that provided little value as far as increasing sales and developing selling skills. As a rep, I had to make my own sales materials. Literally, copying and pasting our company logo and local office information to printouts from our vendor's websites. Due to the competitive bidding process, the company has been in the process of restructuring, and many people lost their jobs. I was told that I would be able to move to another local office and keep my job, only to find out later in a voicemail that this may not be the case. My regional sales manager jumped ship just before the switch was supposed to occur. The new regional manager never reached out, so I emailed him to discuss the move to the new location. He told me in an email that everyone in our office, including me, was being "severanced". Yes, he made that word up. I had never even met this man and he did not even have the professional courtesy to pick up the phone to let me know. DO NOT take a sales job with this company. If you can help it, DO NOT take any job with this company. Management is in complete disarray and nobody knows who to report to. If you are desperate, make sure you negotiate a higher salary before you go on board, or don't expect a raise. There were some quarters where sales commissions simply weren't paid. I was lucky enough to get out with a severance package, but many of the employees at the corporate office were brought into their manager's office and told they were being fired for breaking some rule. There were specific instances when these rules were made up just to have an excuse to fire the employee, as the employee had no idea that the rule or guideline existed or had been changed.

    Advice to ManagementAdvice

    Get your act together and be more transparent with your employees. Establish goals as a team with your employees and work together to achieve them. Provide them with the resources to get the job done instead of scaling back and expecting them to provide results. It takes money to make money.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10. 2 people found this helpful  

    Home health field nurse

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Flexible schedule, good work load, ethical, centrally located, well supplied , is a good place to start out in home health work

    Cons

    Do not value employees, no incentives, or positive feedback on performance, punitive management, no in services to keep employees up on changes

    Advice to ManagementAdvice

    Better performance reviews, human resource managers

  11. 1 person found this helpful  

    Office Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Office Manager
    Former Employee - Office Manager

    Pros

    Great Benefits, Great training will be provided for the position you are hired for.

    Cons

    Low Morale, Retention is very high.

    Advice to ManagementAdvice

    Require management employees to have more education for their position.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

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