Medical Services of America

www.msa-corp.com
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Medical Services of America Reviews

Updated June 29, 2015
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2.3
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Ronnie L. Young
14 Ratings

41 Employee Reviews

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  1. Sales

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales in Virginia (South Africa)
    Current Employee - Sales in Virginia (South Africa)

    I have been working at Medical Services of America full-time

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Proven local success record with autonomy. Started when it was a small and friendly company.

    Cons

    Multiple layers of management with different visions of growth, hidden agendas and keeping secrets. Non-professional managers with lack of experience and knowledge. Incentive plans are not realistically attainable due to continued service failures.

    Advice to Management

    Compensate successful employees, including yearly raises. Hire qualified people, not just warm bodies to fill a position. Board should visit the offices to better understand the struggles versus dictate thoughts and opinions from the ivory tower.


  2. Account Executive

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive in Savannah, GA
    Current Employee - Account Executive in Savannah, GA

    I have been working at Medical Services of America full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Had a large territory, everything changing. Laid off hundreds of people .

    Cons

    Stay away, They close down with out giving any notice and your left with out a job, avoid at all costs.

    Advice to Management

    keep you employees in tune with what happening with the business.


  3. Great Atmosphere! Open to Change and Great patient Care

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Beaufort, SC
    Current Employee - Anonymous Employee in Beaufort, SC

    I have been working at Medical Services of America

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    -management is flexible and understanding
    -the team all works together to get the job done
    -Main focus is on great patient care
    -communication

    Cons

    lower salary
    Computers: if you hate computers this company is computerized. Documentation must be completed at point of care.

    Advice to Management

    Work with the team to figure out creative ways to show appreciation.


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  5. Helpful (1)

    Discomforting work experience

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Chesapeake, VA
    Former Employee - Anonymous Employee in Chesapeake, VA

    I worked at Medical Services of America full-time

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Flexibility to make your own schedule, friendly co-workers, reasonable benefits and time off, and quite good and helpful regional staff.

    Cons

    Once you are full trained prepare to work very long days. I frequently worked 2 weeks in a row due to the hectic on-call weekends in between (long workweek + the typical busy weekend on-call = working 14 days straight). Very little to consideration was given to clinical recommendations/relevant observations of professionals from the clinical/non-nursing disciplines. While constantly working to promote hospice mission of comfort care and quality of life, the majority staff are completely burnout having no-to-very-little quality of life of their own. Management often gives support exclusively to staff in their cliques and decision-making commonly based on generating the highest revenue.

    Advice to Management

    Give more to highly skilled and caring professionals staff who work 24/7 for your company. Handing out your monthly appreciation certificates for excellent costumer service along with the corporate logo pins doesn’t do the trick and cannot make your staff feel appreciated.


  6. Account Executive

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive in Bluefield, VA
    Current Employee - Account Executive in Bluefield, VA

    I have been working at Medical Services of America full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Good benefits available. Nice local offices

    Cons

    Poor support for sales. A lot of out of pocket dollars spent. No pay increases once you begin.

    Advice to Management

    Decide what business your actually going to focus on and give AE's some direction.


  7. Great upper management mobility! Rewards productivity.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Upper Management in Richland, SC
    Former Employee - Upper Management in Richland, SC

    I worked at Medical Services of America full-time (More than 10 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great company to build your career! Large resources with a small company environment.

    Cons

    Could improve communication between corporate and the field locations. More field visits

    Advice to Management

    Communication to field and more frequent visits


  8. Helpful (3)

    Corporate

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Medical Services of America

    Pros

    It used to be an enjoyable place to be several years ago before the corporate changes began and regions started being controlled by corporate.

    Cons

    Pay was horrible, no support from corporate. Your job is all about who you know and what they can do for you. Politics. Every employee is doing the work of 3-4 people and it isn't good enough for upper level management.

    Advice to Management

    Pay more money, unfreeze the raise hold, be KIND to your underpaid staff, provide support occasionally instead of tearing down your employees.


  9. Good company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Medical Services of America

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Great company to work for. Provides opportunity to learn a lot pertaining to Cisco and supporting products.

    Cons

    Underpaid...salaries are well below average.

    Advice to Management

    pay your people what they are worth, and they won't want to leave.


  10. Not a good place to work!!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Service Tec/RT
    Former Employee - Service Tec/RT

    I worked at Medical Services of America full-time (More than 8 years)

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Did love my job!! Company don't know what there doing anymore!!

    Cons

    Working with a bunch of liars!! And when you stop caring for you patients and wonting to help them your done you need to close all your doors your done!!

    Advice to Management

    Stop lying and telling your people your job is safe and 3 months later and you show up and let them go you have lost some great employees! Ps your closing your doors!! And don't even care!


  11. Helpful (1)

    Poor excuse for a HME company!! They have no clue what they are doing and treat employees poor. Huge turn over rate.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Location Manager in Jacksonville, FL
    Former Employee - Location Manager in Jacksonville, FL

    I worked at Medical Services of America

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    I did not did any except the paycheck never bounced.

    Cons

    Management has no clue nor does anyone there. Alway restructuring and losing employees.

    Advice to Management

    Get someone to Lars the HME side that has successful history with running a medical equipment company and listen to them.



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