Medifast Reviews

Updated September 24, 2014
Updated September 24, 2014
74 Reviews
2.3
74 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Medifast CEO Michael MacDonald
Michael MacDonald
23 Ratings

Review Highlights

Pros
  • Commission & helping people with their weight loss journey (in 8 reviews)

  • Helping the members on their weight loss journey, learning about the (in 7 reviews)


Cons
  • It is a sinking ship and nothing that upper management says is true (in 12 reviews)

  • Disconnect between corporate office and corporate centers (in 7 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Worst experience of my life.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Counselor  in  Dallas, TX
    Former Employee - Counselor in Dallas, TX

    I worked at Medifast full-time for more than a year

    Pros

    Commission & helping people with their weight loss journey.

    Cons

    Horrible district managers in certain areas. Workers are bullied and abused. Pay is very low and work life balance is horrible. Thinking back I would have rejected the offer if i knew all of this would happen, not worth the mental abuse. Also, reporting these incidents does not help only makes the situation worse. Clients are not number one priority rather than sucking them dry of all money is top priority. Over- all nothing positive about this place.

    Advice to ManagementAdvice

    Hire better educated and professional staff.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    Horrible work environment. Very dishonest atmosphere

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Center Manager
    Former Employee - Center Manager

    I worked at Medifast full-time

    Pros

    It was nice to see people lose weight

    Cons

    The focus was completely taken off weight loss and placed on dollars spent. If you want to be a telemarketer and perform robotic work, then this job may be for you. If you really sincerely want to be honest and help people run far, far away.

    Advice to ManagementAdvice

    Most of them don't understand weight loss.

    Recommends
    Negative Outlook
    Disapproves of CEO
  3.  

    Assistant Sales Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Sales Manager  in  Houston, TX
    Former Employee - Assistant Sales Manager in Houston, TX

    I worked at Medifast full-time for more than a year

    Pros

    Great Intrinsic value helping people in the community to live healthy lifestyles. Compensation was decent, although the commission scale at the time wasnt appropriate to the amount of revenue a single center was producing.

    Cons

    Very little leadership from HQ in Baltimore

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Medifast Response

    Sep 10, 2014Recruiting Manager

    We certainly don’t want to hear that you felt a disconnect to the corporate office. We strive to stay connected and ask those who feel a disconnect to let us know. We hope that you did while working ... More

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  5. 3 people found this helpful  

    Racism, Politics and Hierarchy Crazed

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Copy Editor  in  Owings, MD
    Former Employee - Copy Editor in Owings, MD

    I worked at Medifast full-time for less than a year

    Pros

    Working for a well known Brand Name looks nice on the resume.

    Free products and health bars. Access to the local gym membership

    Cons

    Racism - Some VP's treated African Americans like lower employees or like they weren't as capable to do the work. When I worked there, a woman had great education in law and a particular VP treated her so condescending.

    Hierarchy - If you're black OR don't have a certain appeal about you they will ASSUME you work in the Call Center or that you should work the front desk. Both are viewed as "low" in the hierarchy or as company ants. Now if you are in those positions as a minority or are another race and not the corporate ideal blonde, then they will be nice to you because they feel that's where you belong.

    Advice to ManagementAdvice

    More diversity, equality and respect.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Medifast Response

    Sep 10, 2014Recruiting Manager

    We hope that if these issues were of concern during your time at Medifast, that they were brought to HR.

  6.  

    The worst company/job ever.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Medifast full-time for more than a year

    Pros

    It's a paycheck, nothing more, no one there cares about the employees or the clients.

    Cons

    Upper management is clueless, they are not from the weight management industry and don't understand it. They threaten, intimidate and mistreat employees. There is such as "desperate" desire for success they swing through the air grabbing at anything that they believe will make them money. They have no direction, no communication and NO accountability coming out of Owings Mills, it's all about who your buddies and family are. There is zero integrity, no respect and no appreciation at all. Worst place I've ever working in my life.

    Advice to ManagementAdvice

    Sell while your stock is decent.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Medifast Response

    Sep 10, 2014Recruiting Manager

    It’s always difficult to hear things like this, and we hope that, while you were at Medifast, you brought any concerns that you had to your manager and HR.

  7.  

    Assistant Marketing Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Sales Manager
    Former Employee - Assistant Sales Manager

    I worked at Medifast full-time for more than a year

    Pros

    As a Manager there was some formal training. I learned a lot about the Weight Loss business which I was new in and worked with some good people.

    Cons

    There are too many promises of growth professionally and financially which became very clear were never going to be realized. The expectations from each level is far far off balance from reality that make the financial promises even more absurd!

    Advice to ManagementAdvice

    Corporate Leadership needs some real reorganization

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8.  

    It has been a learning experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Utility Worker  in  Owings Mills, MD
    Current Employee - Utility Worker in Owings Mills, MD

    I have been working at Medifast full-time for more than 3 years

    Pros

    he best reason to work for Medifast is being able to get employee discounts on food.

    Cons

    The pay is not all that good

    Advice to ManagementAdvice

    Start listening to employees more.

    Recommends
    Positive Outlook
    Approves of CEO
  9. 1 person found this helpful  

    Call center reps micromanaged.... more calls in less time.. CSR's feel like we're trained poodles.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative  in  Owings Mills, MD
    Current Employee - Customer Service Representative in Owings Mills, MD

    I have been working at Medifast full-time for more than a year

    Pros

    Easy commute if you live in Baltimore or Reisterstown. Co-workers get along well.

    Cons

    Call center reps are in dead end jobs. Positions above csr are always filled from outside company. Zero growth for csr's. High turnover. Being micromanaged to the second. Not minute. Second.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10.  

    MONSTERS! Worst emotional abuse at a job EVER ! EXTREMELY DYSFUNCTIONAL COMPANY

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Medifast full-time for more than 3 years

    Pros

    Getting to know and helping the members

    Cons

    This company cares about NOTHING BUT MONEY. They claim to care about the members but are constantly cutting back on the services they provide and raising the prices on the meal replacements the members have to buy. They treat the employees very poorly and badger the center managers constantly about sales but will not advertise..they want them to do "grassroot marketing' and bring the prospects in that way alone. I worked there 3 years,the first 6 months was okay but then management kept changing and changing. The last year I was there I was belittled, cussed at, and was stressed most of the time.. They do things to people that are extremely questionable..DO NOT GO HERE. They are selling the centers as franchises and are not forthcoming about the details..always trying to string the employees along. There is no security here...they have been firing people left and right to save money and one of them was there 3 years,she was fired for not updated her sales board ! The previous district manager was constantly making inappropriate comments to the employees and harassing them..they knew but did nothing even though it was reported.

    Advice to ManagementAdvice

    You should be honest, stop making empty promises to your employees. Stop treating your employees like garbage. You didn't even give me an exit interview or acknowledge me when I gave notice..I WORKED HARD FOR YOU FOR 3 YEARS .

    Negative Outlook
    Disapproves of CEO
  11. 1 person found this helpful  

    Sinking ship

    Former Employee - Management  in  Baltimore, MD
    Former Employee - Management in Baltimore, MD

    I worked at Medifast full-time for more than a year

    Pros

    They pay you on your unused vacation days when you leave

    Cons

    It is a sinking ship and nothing that upper management says is true.

    Advice to ManagementAdvice

    Realize that your employees are smarter than you think.

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