Meditech Reviews

Updated August 31, 2015
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245 Employee Reviews

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  1. Good Company, Low Pay

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Applications Analyst in Westwood, MA
    Former Employee - Applications Analyst in Westwood, MA
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at Meditech full-time (More than 3 years)

    Pros

    Great place to gain experience in healthcare IT. Training is solid and responsibility is given to you very early on. Work from home one day a week once you have been there two years. Bonus goes up every year, creates incentive to stay longer. Really accommodating to people with kids, really solid work/life balance.

    Cons

    Pay. It's improving, but still well below industry average (by about 30%). Most stay 2-3 years and leave for a hospital, a competitor (athenahealth recently has been hiring many unhappy MTers), or consulting service. Offices are always going to outside Boston and never in the city (Waltham is as close as they'll get) to save on cost. I commuted from Boston and it definitely wore on me. I was promoted twice in three years (which is a PRO), but did not get a promotion raise (HUGE CON). This baffled me. I worked hard, did the extra work, took on extra responsibility, and was rewarded with a flashy title and nothing else. So compensation is one giant con.

    Advice to Management

    Start scaling your pay with ranges for different positions. Allow Senior Specialists to get an actual raise, same for Supervisor/Analyst/Project Managers.


  2. Great place for corporate newcomers - reommended and welcoming environment for everyone

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Meditech full-time

    Pros

    Meditech is a uniquely-honed workplace: open work environment, endearing group meetings, and expressively friendly colleagues. Notably, Meditech trains every person from scratch. As most companies typically require a couple years experience before directly hiring, this makes it an excellent springboard to garner experience as a new college graduate. Working with Meditech has given me the assurance to travel to hospitals around the country and confidently give presentations on moderately complex medical software. Although initially very critical of presentation skills, supervisors will ultimately give you the freedom to travel alone and work with a wide variety of people. I can confidently say, after my couple years at Meditech, I am much more prepared to enter the medical software and devices market. Bonus: and if you stay with the company for the longhaul, you're almost guaranteed a salary bump every year (I'm pretty sure most people get a raise), and they're highly appreciative and rewarding of longevity.

    Cons

    The majority of the cons I could potentially list are directly correlated with my own group structure, so I won't dwell on those. Although I was working with a new product, and the team was disfigured and oftentimes mismanaged, this is definitely not the norm. However on the corporate level, there still are a few concerns I can name off the top of my head: The open environment is more distracting than helpful, especially with a chatty group dynamic. Sometimes, at least initially, the freedom to travel alone is daunting; there is a point in between leaving the nest and flying that isn't mediated well enough. In addition, because employees are rewarded for longevity, the management teams have escalated to current positions due to career stagnancy, and only in part (but not necessarily) for hard work. Certain Supervisors and Managers seem to be the socially awkward individuals who didn't want to leave the company and try for something a little more challenging in life, and this is directly reflected in their work ethic: typically saddled in a comfortable mindset, they will dump work on newer folks, completing about 1/2 of their own current workload, and delegating to others (in fact, as a specialist in any department, you will often know just as much or more than the overseers).

    Advice to Management

    The most important piece of advice I can give management is to get long-term employees back on their feet and diligently working again: more internal performance checking and auditing, as well as a HR Department, will be an advantage with the company's rapid growth rate.


  3. Helpful (4)

    Breeding ground for mediocrity

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Applications Specialist
    Former Employee - Applications Specialist
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Meditech full-time (More than 3 years)

    Pros

    Job security, annual bonus, decent office, huge working space, generous time off (4 weeks a year, then 5), they have a picnic each spring. Good starting place for something better.

    Cons

    I felt like I was being babysat. Management watches your hours like a hawk, calls you when you miss events (like the picnic), nobody gets fired for doing a bad job and management has obviously stopped caring. Company isn't innovative. No room for growth.

    Advice to Management

    Stop babysitting your employees, treat them like adults. Give them new responsibilities to make up for the complete lack of growth.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Don't even think about going here. It's a trap

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Programmer Analyst
    Former Employee - Programmer Analyst
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Picnic. .. otherwise none or rather very few.

    Cons

    Low salary. Proprietary language. No security

    Advice to Management

    Do your job


  6. Helpful (7)

    Software Tester

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I have been working at Meditech full-time

    Pros

    Free coffee and reduced cost lunch. Don't need a technical background. Will train you from the ground up. Good place if your goal is just to get your feet wet.

    Cons

    -Less than stellar treatment of women. Male dominated. - Opportunities to transfer within company, but only if your current group is willing to let you go. - Transfers can take 6 months or more - Only now starting to turn to Agile and automated testing. (Industry standards for a decade elsewhere) - This role in particular takes on great strain to make deadlines. - Meditech is the value option for customers. Which is good. But it means that the staff are the lowest paid in the medical software industry. CEO has been quoted as saying "the salary is what it is. We offer good benefits."

    Advice to Management

    - If you hold employees back from taking other positions in the company, you will find that high turnover will continue to be an issue. - Communication between management and stafff, as well as management and upper management is very poor. - There is no hr department, so everything must be "resolved with your management team". Ombudsmen were introduced, but they do not serve in an hr capacity. They merely explain the company standards. - While the company advertises raises of 1200, 2400, 3600, or 4800 a year for good work, staff in the software testing role will not see more than 2400. The higher numbers are reserved for supervisors and programming staff.


  7. Implementation Specialist

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    No opinion of CEO

    I worked at Meditech full-time (More than 3 years)

    Pros

    Great job out of college and great way to learn a new product. You learn presentation skills and how to manage your customers.

    Cons

    Not much room for career progression. There is more opportunity in leaving than staying with the company.


  8. Helpful (2)

    So much potential, but not with current management

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Applications Specialist
    Former Employee - Applications Specialist
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Meditech full-time (More than 3 years)

    Pros

    -January cash bonus to all employees is a welcome treat after the holidays. -Very generous sick and vacation time, which can be used almost any time you like. -90% employer-covered healthcare benefits are superb. -Relaxed working atmosphere. -Multiple buildings spread around I-95/128 ring are easy to get to. -Employees are great to be around.

    Cons

    -The low salaries are downright offensive to employees and raises based on tenure rather than productivity pushes talented individuals right out the door. Traveling employees are often gone 80% of the time and are only paid around $40k. Similar positions at competitors pay almost double that. -Because Meditech only hires entry-level and management is always promoted from within the company, there are no new ideas flowing in and the company has become stagnant. Everyone knows that you don't actually have to succeed to be promoted; all you have to do is hang on longer than everyone else, which has created a slacker culture. -Unless you want to stick around for 20 years, there is absolutely no room for growth as a new employee. You may get a title change of "senior" or "analyst," but nothing about your actual job changes. -Sales/marketing people are all burned out Application Specialists who know absolutely nothing about selling products. Any wonder why sales numbers are so dismal?

    Advice to Management

    -PAY YOUR EMPLOYEES MORE! -End the only-hire-entry-level method. It's clear it doesn't work. -Bring in managers/executives from outside. -The "group by group" company management style should be canned. The company has roughly 4,000 people and needs a real HR department.


  9. Helpful (2)

    Career Oriented

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Client Services Supervisor in Foxborough, MA
    Current Employee - Client Services Supervisor in Foxborough, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Meditech full-time (More than 5 years)

    Pros

    Never had a layoff. Extremely dependable job security. Beautiful buildings with in-building cafes for cheap meals. Family friendly, social work environment. Working from home 1-2 days a week after a few years experience. Cash holiday bonus yearly since the companies opening capping at 20k (if you work here for life you hit the cap). Meaningful work! You can go home and rest easy at the end of the day having helped provide better care for hospital staff, so that they can in turn help take better care of patients.

    Cons

    The starting salary for programmers is below the standard, but there are other perks that they do a bad job illustrating up front (Bonus, on-call money, working from home capabilities, very clear path for growth, flexible hours/shifts/positions - Can transfer roles after two years, no questions asked). The company itself has microcosms within it that are less desirable than the norm. (I imagine this is like any other company however)

    Advice to Management

    Recognize indispensable staff before losing them. I've seen too many incredible employees leave because we can't offer them a salary more reasonable to their abilities. Don't be afraid to take a two year specialist supervisor and give them 10k come raise time, or do the same for a programmer showing aptitude in and out of the In-House coding standards. This is how we will maintain relevance, improving our own software through external tools and experience. If we are going to start people out low, it's time to let go of this antiquated raise system and be able to bump people up in a big way when we want them to stay for the long run.


  10. Great for long term employees. Company Needs More Ambition

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Applications Specialist in Westwood, MA
    Current Employee - Applications Specialist in Westwood, MA
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great Company to Work For Yearly Bonus Great Company Luxuries (Company Picnic,Holiday Gifts) After 2 Years - You can Work From Home Once a Week Great for those looking for Entry Level Yearly Raise Can move within company Great for those looking to stay within the company for a long time (5+ years) Great New Hire Training

    Cons

    Different Groups Have Different Work Loads Bonus is contingent on the performance of the sales teams Yearly Raise is not competitive NO HR New Hires must be in current position for two year before changing position Some position changes don't really boost pay Many specialists are not given education on outside the industry

    Advice to Management

    Make the Pay competitive


  11. Marketing Support

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Meditech full-time

    Pros

    Very flexible company, great benefits, great vacation and sick time, overall just a ton of flexibility and everyone is very nice and happy

    Cons

    Management heavy here, but definitely have the ability to move up

    Advice to Management

    Provide staff with more opportunities to move up



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