Melaleuca

www.melaleuca.com

Melaleuca Reviews

Updated January 27, 2015
Updated January 27, 2015
96 Reviews
3.7
96 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Melaleuca President and CEO Frank L. VanderSloot
Frank L. VanderSloot
71 Ratings

Review Highlights

Pros
  • Nice work environment, IT dept allows compressed work weeks (allowing every other Friday off) (in 8 reviews)

  • Free product each month saves on regular purchases (in 8 reviews)


Cons
  • Upper management is not consistent in what they say they will do (in 6 reviews)

  • Frank (CEO) thrives on chaos, everything flows through Frank, LOW PAY (in 4 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Marketing Executive

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Marketing Executive in Phoenix, AZ
    Current Employee - Marketing Executive in Phoenix, AZ

    I have been working at Melaleuca as a contractor (more than 3 years)

    Pros

    Work when you want, at your own pace. Compensation is fair and realistic for the consumer goods market. Company is debt-free, hence job security. Upward movement is completely up to me and my effort. Great customer service and support.

    Cons

    Extreme ignorance about the business model can be tough to overcome when marketing the products.

    Advice to ManagementAdvice

    Keep up the good work!

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Five years: Customer Service, International Process Analyst, PMO Business Analyst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Analyst in Idaho Falls, ID
    Current Employee - Business Analyst in Idaho Falls, ID

    I have been working at Melaleuca full-time (more than 5 years)

    Pros

    Benefits for full time employees are great. Difficult to even find anyone who will match the package anywhere. Good mission. Good products.

    Cons

    Notorious for under-paying their employees.

    Advice to ManagementAdvice

    Pay the market value for your employees.

    Doesn't Recommend
    Neutral Outlook
  3.  

    Good and bad, but painfully frustrating.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Developer in Idaho Falls, ID
    Current Employee - Software Developer in Idaho Falls, ID

    I have been working at Melaleuca full-time (more than 3 years)

    Pros

    Free products every month. Generally a good work life/balance. Yearly cost of living salary increases (average 2-3 percent) when not ranked poorly. Lots of new projects to work on. Some teams have great team cohesion. Some fun company events throughout the year with entertainment and prizes. Generally a family friendly environment. Relocation was provided for my move.

    Cons

    Work/life is good, until arbitrary deadlines are put on projects. Then expect extreme overtime with inconsistent or no recognition or benefit afterward. Business as usual next day at 8am sharp. Absolutely no support for training or skills expansion. No type of training is allowed on company time or with company resources, pretty hesitant to use anything open source or non-Microsoft, and more.

    Advice to ManagementAdvice

    Executive management needs to allow the IT department to work as an agile IT department of the 21st century, instead of setting archaic rules, makings internal decisions for the department, and preventing the department to improve itself in the ways it attempts to. Plus resolve all the cons mentioned.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
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  5.  

    horrible. just. horrible.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Support in Westland, MI
    Former Employee - Customer Support in Westland, MI

    I worked at Melaleuca as a contractor (less than a year)

    Pros

    everyone was friendly and very nice

    Cons

    No one wanted to train you to work. they sent you a packet & that was it

    Advice to ManagementAdvice

    Actually train employees. you cant offer a job and then not deliver

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6. 3 people found this helpful  

    Too much agenda by the upper class

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Associate in Idaho Falls, ID
    Former Employee - Associate in Idaho Falls, ID

    I worked at Melaleuca full-time (more than 3 years)

    Pros

    The workplace was kept clean. Co workers were dressed appropriately. The CEO set good standards to follow. A sense of comfortable workplace overall. Fun company parties. Benefits are okay.

    Cons

    Qualified persons often overlooked by upper management. Talents ignored in place of company politics. Employees with close ties or family relations not held to the same correctional actions as those without connections. Very immature action plan for improvements. Literally boxes set around the company (for employees to write complaints) with a lock that the "CEO personally reads and takes I to consideration." Instead of teaching the importance of verbal candidness. Lack of quality leadership to care about employees. CEO very bold and unmoved in his own opinions, regardless of integrity of ideas being put forth.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7. 1 person found this helpful  

    Caution of Marketing Executive "Reviews!"

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Development in Idaho Falls, ID
    Former Employee - Business Development in Idaho Falls, ID

    I worked at Melaleuca full-time (more than 5 years)

    Pros

    I liked the benefits here. Decent Health Care benefits and 401k plans. There were a few fun perks such as free products, a built-in gym, and cafeteria. Some holidays off.

    Cons

    Many of the reviews I see here are by "marketing executives." It's SO important to realize these are NOT actually EMPLOYEES of the company. They are simply selling Melaleuca products. BIG difference! There is no room for personal growth. Unless you are related to someone in upper management. Or if you are willing to kiss upper management's behind the most. Compensation is awful. For the area I suppose it's about as high as you will get, but they are truly holding back on employee earning rates. You are subject to the big man's very conservative opinions in every aspect of work. He does not take advice from anyone, why should he have to when he is a millionaire. He also is very lawsuit happy. If you look up his name, plus the word lawsuit, you will find several dozens. It's not for the money, so you can assume it's for the power trip. They also have a horrid structure for raises, promotions, and terminations. I feel there would be a lot more lawsuits against the upper management if they weren't so threatening. These are just my own observations. Take it for what it's worth!

    Advice to ManagementAdvice

    Stick up for yourselves, and actually care about your employees as if they were people!

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  8.  

    Good company all around

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Spanish Customer Care Supervisor in Rexburg, ID
    Former Employee - Spanish Customer Care Supervisor in Rexburg, ID

    I worked at Melaleuca full-time (more than 3 years)

    Pros

    Take care of their customers and it is a family friendly work environment.

    Cons

    Month end hours tended to get a bit overwhelming.
    Not easily noticed for potential, can get lost in the crowd.
    Receiving promotions or increase in pay was a slow moving process.

    Recommends
    Positive Outlook
    Approves of CEO
  9. 1 person found this helpful  

    This company has excelled in every aspect of business as far as training and true leadership.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Marketing Executive in Atlanta, GA
    Current Employee - Marketing Executive in Atlanta, GA

    I have been working at Melaleuca full-time (less than a year)

    Pros

    Freedom to be able to make as much money you want to. The amount of work you put in is what you're going to get out.

    Cons

    NO cons. Everything has worked out as expected.

    Advice to ManagementAdvice

    No advice. I manage me. I am my own boss within a team full of leaders.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Fantastic Place to Work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Support in Rexburg, ID
    Current Employee - Customer Support in Rexburg, ID

    I have been working at Melaleuca full-time (more than a year)

    Pros

    Great work environment, The pay isn't amazing, but with the other benefits offered, it really evens out.

    Cons

    It's a call center job, so it can be a little mundane at times and the pay is just okay.

    Advice to ManagementAdvice

    Communication between departments is often lacking.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Regional Sales in Idaho Falls, ID
    Current Employee - Regional Sales in Idaho Falls, ID

    I have been working at Melaleuca full-time (more than a year)

    Pros

    Awesome benefits. Great he alt insurance 401 K match. Great incentives and get paid for logevity!

    Cons

    Wish they had their corporate office in Salt Lake

    Advice to ManagementAdvice

    Great Job!

    Recommends
    Positive Outlook
    Approves of CEO

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