Melaleuca

www.melaleuca.com
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Employee Reviews

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  1. 1 person found this helpful  

    I've worked here for a couple years and they take good care of their employees.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service-Spanish in Rexburg, ID
    Current Employee - Customer Service-Spanish in Rexburg, ID

    I have been working at Melaleuca full-time (more than a year)

    Pros

    -Benefits for full-time employees
    -$80 worth of products for free every month
    -Company events where you can win prizes, such as the annual picnic, Christmas party, and many monthly incentives if you work in the call center.
    -Accolade program for call center employees. You earn points as you take calls and then order whatever you want online.
    -They pay competitively.

    Cons

    -It's not about what you know, but who you know. Unfortunately that's how most jobs work.
    -If you work in the call center, they will get you in trouble for small things that you didn't even know about. You can't do anything fun to distract yourself (like using your phone or browsing the internet) and you must stare at the screen and wait for calls.
    -Ridiculous hours on the last two days of the month (in the call center). Not uncommon to work a 12 hour shift with only a half hour lunch.

    Advice to ManagementAdvice

    None.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 2 people found this helpful  

    Hard work, but a lot of potential

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Independent Marketing Executive in Houston, TX
    Former Employee - Independent Marketing Executive in Houston, TX

    I worked at Melaleuca part-time (more than a year)

    Pros

    Residual income. Money keeps coming as long as those you enroll work hard and stay enrolled

    Cons

    Kind of like a pyramid scheme. Stuff is expensive. Large turnover rate.

    Advice to ManagementAdvice

    Make the stuff cheaper for people to buy

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  3. 1 person found this helpful  

    Moved to Idaho Falls and love it. Great place to live and work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Developer in Idaho Falls, ID
    Current Employee - Software Developer in Idaho Falls, ID

    I have been working at Melaleuca full-time (more than a year)

    Pros

    Generous / helpful relocation assistance
    Very good benefits
    Knowledgeable leadership and direction
    Strong company

    Cons

    Currently he building a little crowded, new building will open soon will lot more room

    Advice to ManagementAdvice

    Really enjoy the culture and work environment in the IT department.

    Recommends
    Positive Outlook
    Approves of CEO
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  5. 1 person found this helpful  

    IT Department has become a great place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Engineer II in Idaho Falls, ID
    Current Employee - Software Engineer II in Idaho Falls, ID

    I have been working at Melaleuca full-time (more than 3 years)

    Pros

    Working as a software engineer here used to be more challenging. The management team over IT has really stepped things up and I really enjoy the team. My co-workers are really great to work with and I feel like my skills have grown since joining the team. The projects are challenging and rewarding. There is still more work to do, but it is defiantly getting better.

    I like the free products and the benefits are really good.

    Cons

    It used to be a tough department to work in. Since things have turned around, It has become quite nice really.

    Advice to ManagementAdvice

    Everyone works hard and likes the employee perks & appreciation efforts. Keep up the recognition, we like getting noticed for the work we do.

    Recommends
    Positive Outlook
    Approves of CEO
  6. 2 people found this helpful  

    lack of leadership. You have to be a man to be noticed and no one can make a decision without Frank.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Melaleuca full-time (more than a year)

    Pros

    hum, not sure there are any....some great people work there, but not for long.

    Cons

    Do not relocate to take a job here. Most employees are unhappy, many looking for jobs. 90% of the culture is LDS and you can not fit in or get anywhere unless you are a LDS MAN. Favorites played towards all LDS management...

    Advice to ManagementAdvice

    Get rid of Frank and all the other male leaders..start new

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7. 2 people found this helpful  

    Excellent company i love itsdsdfsdfsdf

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Hot Shot in Idaho Falls, ID
    Current Employee - Hot Shot in Idaho Falls, ID

    I have been working at Melaleuca part-time (more than 3 years)

    Pros

    This company believes in helping you and your family

    Cons

    I cant think of any at the moment

    Recommends
    Positive Outlook
    Approves of CEO
  8. 1 person found this helpful  

    Customer Service Rep

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service-Spanish in Rexburg, ID
    Former Employee - Customer Service-Spanish in Rexburg, ID

    I worked at Melaleuca part-time (more than 3 years)

    Pros

    $80 product check for your family
    Accolade program to earn fun prizes
    Ability to pipeline into a leadership position

    Cons

    Crazy hours at the end of the month
    The nature of being tethered to a phone

    Advice to ManagementAdvice

    There has got to be a better way to staff and train the reps better

    Recommends
    Positive Outlook
    Approves of CEO
  9. 2 people found this helpful  

    Professional and friendly environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Quality Development Specialist
    Former Employee - Quality Development Specialist

    I worked at Melaleuca part-time

    Pros

    Extremely friendly and proactive environment. Everyone seems to be serious about their job. Upper management constantly shows that they care about each and every one of their employees. Excellent employee incentives. Frequent opportunities to move up in the company if you work hard.

    Cons

    There tends to be an information gap between departments when it comes to various aspects of the company. There will be an event going on in one department that no one else knows about until a customer brings it up to them.

    Advice to ManagementAdvice

    Keep information available and up to date for all employees, especially those who have to work with customers on a daily basis. There is a tendency for the company informational database to be months behind.

    Recommends
    Positive Outlook
    Approves of CEO
  10. 3 people found this helpful  

    Great place to start a career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Melaleuca full-time

    Pros

    Melaleuca is a great place to get experience, especially starting out in your career. There are exciting things going on associated with company growth. The company is relatively small, so in your position you may have the chance to do some impactful projects. People at Melaleuca are generally good to work with and in addition to good basic benefits there are some nice perks like a fitness center and quality products for free.

    Cons

    Most projects require lots of approvals, leading to slow change, last minute stress, and lower level managers and employees not feeling like they are trusted. At times it can seem that Melaleuca doesn't do anything that isn't last minute. Overall, salaries should be higher in my opinion, even though management will tell you that the low cost of living in Idaho makes it ok. I noted a palpable divide between salaried employees and hourly employees, almost like there were two companies. Upper management is not consistent in what they say they will do. Marketing Executives building a Melaleuca business are the most important stakeholder for upper management, so the departments working most closely with the Marketing Executives are the departments that get attention and seem to be the favored employees and place to work.

    Advice to ManagementAdvice

    Pay your people better. Make the approval process shorter so more things can get done and deadlines met without waiting until the last minute. Keep staying on top of market trends with the products.

    Positive Outlook
  11. 2 people found this helpful  

    Great Company, Great Benefits

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Melaleuca

    Pros

    Beautiful, peaceful area to live in.
    Great longevity bonus plan.
    Upper management responds to surveys of employee opinions reasonably well.

    Cons

    Few opportunities to advance in your career.
    Some micromanagement from upper management.
    Almost on departmental sovereignty, all raises, promotions, and new hires must go through CEO and COO.

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