Members 1st

  www.members1st.org
  www.members1st.org
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Members 1st Reviews

Updated September 20, 2014
Updated September 20, 2014
13 Reviews
3.9
13 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Members 1st President & CEO Bob Marquette
Bob Marquette
10 Ratings

Employee Reviews

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  1.  

    Great Company Full of Potential

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Teller I  in  Harrisburg, PA
    Current Employee - Teller I in Harrisburg, PA

    I have been working at Members 1st full-time for more than a year

    Pros

    Lots of room for growth, lots of learning opportunities and the amount of support that your managers provide is unparalleled. Plus its a high starting salary comparative to minimum wage AND they match up to 6% for your 401k

    Cons

    Dealing with the members can be tiresome at times. You have to grow a thick skin at certain locations.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    They are corrupt

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Members 1st

    Pros

    They hire a lot of homosexuals and have a gay friendly culture. If you call their main number, you have a prime example with the voice on the integrated voice response system.

    Cons

    They've been reported to the credit union association for defrauding members. It happened multiple times.
    They spend too much money paying mid level management, and calling them VP's. They have way too many VP's, and it raises fees at the bank and hurts the tellers and the people who are actually making the credit union money. It's a shame.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3.  

    Wonderful Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Members 1st full-time for more than 5 years

    Pros

    Members 1st treats their associates better than any other company I've ever worked for. They are constantly recognizing and rewarding us for simply doing our jobs and being a part of a growing, prospering organization. If you are looking for a place to enhance your customer service or sales skills, Members 1st is a great choice for an awesome career!

    Cons

    None - atmosphere, people, culture, etc. are all great.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Good not great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Members 1st

    Pros

    Good pay compared to other financial institutions

    Cons

    Major disconnect from upper to lower management, sales are to be gotten by any means necessary

    Recommends
    Neutral Outlook
  6.  

    Solid company, but beware of some branch managers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Teller I  in  Harrisburg, PA
    Former Employee - Teller I in Harrisburg, PA

    I worked at Members 1st part-time for less than a year

    Pros

    Pay is very good and calibrated often according to industry standards. Company is continually growing and adding jobs/positions.

    Cons

    Branch management could sometimes be tough to work with because of their attitude. Company did not seem to put that much value on education.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    High paid, fast paced, personable environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Teller  in  Harrisburg, PA
    Current Employee - Teller in Harrisburg, PA

    I have been working at Members 1st part-time for more than a year

    Pros

    High pay, great hours, great technology and equipment available.

    Cons

    Much work is expected from Tellers, Cross selling is difficult because they offer no assistance in how to accomplish it.

    Advice to ManagementAdvice

    Your managers constantly believe themselves to be on a much higher status than the employees they watch over. Your managers would show up late to work and in the same instance write up an employee for being late (Managers are above the attendance policy).

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Great experience before Graduate School

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Teller I  in  Gettysburg, PA
    Former Employee - Teller I in Gettysburg, PA

    I worked at Members 1st part-time for less than a year

    Pros

    Great company, friendly, awesome core philosophy

    Cons

    I had a hard time connecting with my boss. We had completely different ways of working.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Great place to start in a professional setting

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Teller  in  Enola, PA
    Former Employee - Teller in Enola, PA

    I worked at Members 1st as a contractor for more than a year

    Pros

    Small company feel with opportunities to advance

    Cons

    Don't invest in recruiting branch managers well.

    Advice to ManagementAdvice

    Invest more in quality branch managers and you will reap better outcomes.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Decent place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Teller
    Current Employee - Teller

    I have been working at Members 1st part-time for more than a year

    Pros

    Being a credit union, the pay is much better than a commercial bank. Also, they really want to develop a rapport with their members.

    Cons

    The branch I worked in focused too much on sales!

    Recommends
    Neutral Outlook
    Approves of CEO
  11.  

    The vision and/or focus has changed at Members 1st FCU.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Members 1st full-time for more than 10 years

    Pros

    Good Pay; Lots of career opportunities--if you play their game.

    Cons

    Focus is not on "members", but is entirely on sales/numbers. Associates are told to get the sale any way they can. Upper management is well aware of the dishonest/unethical ways this is being done.

    Doesn't Recommend
    Disapproves of CEO

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