Memorial Blood Centers

  www.mbc.org
  www.mbc.org

Memorial Blood Centers Reviews

Updated December 17, 2014
Updated December 17, 2014
14 Reviews
2.2
14 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Donald C. Berglund
6 Ratings

Employee Reviews

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  1.  

    Great place to work!

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Memorial Blood Centers full-time

    Pros

    Good work-life balance, great senior leadership, and positive mission.

    Cons

    Salary is below average for the area

  2.  

    Horrible

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee in Saint Paul, MN
    Former Employee - Anonymous Employee in Saint Paul, MN

    I worked at Memorial Blood Centers full-time (more than an year)

    Pros

    Flexible with taking time off, amazing co-workers.

    Cons

    Management was horrible. Won't listen to our opinions and refuses to own up to their mistakes.

    Advice to ManagementAdvice

    Stop being a know it all and listen to your employees.

    Doesn't Recommend
    Negative Outlook
  3. 1 person found this helpful  

    Mind-numbing Work in the Call Center

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Call Center in Saint Paul, MN
    Current Employee - Call Center in Saint Paul, MN

    I have been working at Memorial Blood Centers part-time (more than 3 years)

    Pros

    There are monthly bonuses you can make in the call center.
    The work is easy and the work schedule is nice.
    It's a non-profit organization, which attracts like-minded people.
    Fixed working hours in the call center (20/week or 40/week).
    Paid holidays (New Years, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas) - paid double time if you work those days.

    Cons

    Call center jobs suck, in general. The mind-numbing repetitiveness will drive you insane. Part-timers and site reps work weekends and evenings.

    Management is incredibly passive aggressive and all communication has to go through channels - you forward your concerns to the next tier up, they forward it on, etc etc. It's absolutely absurd and a waste of time.

    The mission of serving the community gets lost and forgotten about - everything is about meeting goals and getting silly "rewards" if you do (like food). Call center staff are essentially treated like children - "If you do this, then we'll reward you with a treat!" It's degrading.

    There is an extremely high turnover rate in all departments. If management is leaving left and right, it's probably not a good sign. Turnover rate in the call center itself is even higher. Many don't last more than a couple weeks. There's a lot of hires through temp agancies in the call center, so those who don't enjoy the job within the first couple days simply stop showing up without notice.

    There is absolutely no opportunity for growth with in the organization. I would almost say that it is discouraged. All open positions are filled through external hires. Inter-department transfers is hard to do as there is a 1-year commitment policy to your department.

    Advice to ManagementAdvice

    Address concerns directly with the persons in question, stop going through channels.
    When you ask for input and suggestions, please actually listen and maybe even once in a while implement these suggestions.
    Stop micro-managing.

    Recommends
    Neutral Outlook
    Disapproves of CEO
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  5.  

    Powerful Mission

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Recruiter in Minneapolis, MN
    Former Employee - Recruiter in Minneapolis, MN

    I worked at Memorial Blood Centers full-time (more than 3 years)

    Pros

    Nice not for profit company

    Cons

    Decisions to end valuable programs

  6. 2 people found this helpful  

    A year long nightmare.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Asst Manager - Hospital Services in Saint Paul, MN
    Former Employee - Asst Manager - Hospital Services in Saint Paul, MN

    I worked at Memorial Blood Centers full-time (less than an year)

    Pros

    The only positive thing I can come up was that I did get paid on time and I did meet a few great people.

    Cons

    Micromanagement, fear of new ideas, fear of new competent staff, disgruntled employees, senior leaders with no clue what they are doing, stagnant people that never want to evolve, passive-aggressive culture.... On and on it goes

    Advice to ManagementAdvice

    Hire, engage and retain new talent and you may be surprised what can happen while making you and the organization look good.

    Negative Outlook
    Disapproves of CEO
  7.  

    Great coworkers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Saint Paul, MN
    Former Employee - Anonymous Employee in Saint Paul, MN

    I worked at Memorial Blood Centers full-time

    Pros

    Dedicated to community
    Good manager, awesome supervisors and coworkers!
    Dedicated to their quality, service, safety, and products! Will absolutely vouch for their products!
    Good work environment, very positive atmosphere, especially among coworkers!

    Cons

    Upper management doesn't listen to labs about efficiency, policies and production (and almost everything it feels like).
    There isn't as good interdepartmental relations as there could and should be. Talking about "treating coworkers as customers and providing them great customer service", isn't the same as actively fostering cordial interactions.
    Opportunities for growth isn't exactly encouraged. People that have been there for years stifle newcomers, who may be more skilled and educated, but won't be given the chance to grow and increase their experience as well.

    Advice to ManagementAdvice

    Give lab professionals opportunities to manage labs and production, and give them a say in establishing/regulating policies. They know what needs to be done better than those that do not step in the lab except on "certain" days.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    MBC

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Donor Recruitment
    Former Employee - Donor Recruitment

    I worked at Memorial Blood Centers full-time

    Pros

    -relaxing environment - the organization has a positive mission, is a non-profit, and I think that attracts a better group of people than many other organizations

    Cons

    -some annoying bureaucracy thanks to the nature of the industry (medical)
    -office is literally in the middle of nowhere, and as of the late 3 years that nowhere has been torn to shreds thanks to light rail construction, making the commute a nightmare

    Recommends
    Approves of CEO
  9. 2 people found this helpful  

    Very negative work environment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Memorial Blood Centers full-time (more than 3 years)

    Pros

    Good work-life balance and flexibility

    Cons

    Very Poor leadership throughout with way too many disgruntled employees

    Advice to ManagementAdvice

    Lots of work to be done. Core values lacking in every department. People don't want to work together. Huge lack of synergy.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10. 1 person found this helpful  

    Dysfunctional Culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Saint Paul, MN
    Former Employee - Anonymous Employee in Saint Paul, MN

    I worked at Memorial Blood Centers full-time (more than 5 years)

    Pros

    Many hopeful, wonderful people are filled with good intentions, but...

    Cons

    Feel-good initiatives become meaningless exercises that bring worthless results.

    Much ego-stroking is needed for the self-absorbed and insecure.

    "The process" is all-important and never seems to accomplish much despite The Vision and The Mission Statement.

    Micro-management? You got it--especially from the Board of Directors and a nervous "CEO" and a want-to-be-CEO the CFO.

    Most important department? HR and its many "products" and services.

    Advice to ManagementAdvice

    Common sense is in short supply.

    Confident leadership is needed.

    Let superstars rise. Hire people better than you--they'll make you look good. Test ideas, then build on ideas that bring desired, measurable results. Reward the employees having bright ideas; out-staff the mediocre. And, yes, you will maintain FDA compliance.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11. 3 people found this helpful  

    Totally Misguided Organzation

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Memorial Blood Centers full-time (more than 3 years)

    Pros

    The frustration among workers has created a strong esprit de corps

    Cons

    the company does not pay candidates for quality of work or ability
    the company leadership do not recognize, motivate or support key contributors
    the company actively resists advancement

    Advice to ManagementAdvice

    Understand where the hardest work is done, and who does it. Then reward and promote those who can actually lead.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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