Memorial Hermann Healthcare Reviews

Pros

Great resources and some of the best healthcare practitioners in Houston

Cons

Downsized some areas that did not need it

Advice to Senior Management

Before downsizing you should personally look at what is happening rather than take advice of some who may not be quality leaders

Pros

Name recognition of the Hospital

Cons

Poor planning
Lack of value unless you are a doctor
IT staff are evaluated like clinical staff - that's just plain stupid.

Advice to Senior Management

Empower the employees to solve problems in a localized way. One size does not fit all. Recognize those to do their best against great odds in a real way.

Pros

12 hour shifts, full time compensation for working 3 twelve hour shifts. Ok, benefits. Get good PTO hours, spiritual days, etc. Not for profit

Cons

Huge corporation, management is a mouthpiece for doctors. No one listens to the employee. Employees don't have a word. Management is always changing and when you finally get a good manager, they don't stick around, they leave.. not sure what the inside reasons are for that.

Advice to Senior Management

Treat people with respect. Listen to your employees. Treat everyone fairly. Give ample opportunities for learning and growth.

Pros

Flexible scheduling, benefits from day one of employment.

Cons

Plenty call-ins which causes your workload to increse (unhappy employees call-in), I recently graduated from a medical program and was told that I couldn't get a transfer into my new profession because I didn't complete my internship there; therefore, what's the use of tuition reinburstment or even trying to further your education if you can get a job at the hospital you already work at when there are open positions? At Herman, it's not what you know, it's whose "posterior" you are kissing. This place is not a best place to work. Plenty of politics!

Advice to Senior Management

Let some of the air out of your heads...I don't think Dan Woltherman is aware of all that goes on. If he does, that explains why the hospital is being ran the way it is. Your only as strong as your strongest link!

Pros

Salaries are competitive for the market.

Cons

Poor management, money hungry motives.

Advice to Senior Management

Not confident that any advice would be adhered to.

Pros

Good salary for an EMT

Cons

Busy busy busy busy busy

Advice to Senior Management

No negative feedback to tell management. The more employees that we have, the better. Keep on hiring more technicians. We need them!

Pros

It's a busy tertiary hospital and major referral center for stroke and trauma. We see complicated cases here so it's a great learning environment.

Cons

Like all hospitals, the management isn't the greatest. It's run by MBAs or former lower level practitioners who really don't understand the complexities of medicine which is frustrating as a physician. Also, the ancillary staff are not successfully incentivized so there is a high turn around we soon lose them once they gain enough experience.

Advice to Senior Management

You need to incorporate physicians on the management level. Former NPs or PAs with subsequent MBAs will never truly understand the MDs perspective or the intricacies of medicine despite your fervent protestations. Therefore it is difficult to gain our cooperation or sympathies on difficult matters.

Pros

Largest hospital system in Houston.

Cons

bad management and low pay

Advice to Senior Management

Management only cares about making money. They do not care about their employees or the patients. All they want is to make sure you collect money from the patient. They have no problem turning patient s away if they can not afford to pay,

Pros

Employees are collaborative, quality and safety focused. The organization has an employee fund in place that helps those employees experiencing a crisis by providing financial assistance. The organization is being proactive regarding health care reform.

Cons

Upper management says they care about retention... but are not loyal to long term employees. The organization forgets that employees are valuable and without them the organization could not function. The play lip service to the employee satisfaction survey.

Advice to Senior Management

Remember that empathy is an important part of health care and to create this type of environment employees must fee that the organization cares for them. Do not do away with the aspects Memorial Hermann that encourages caring.

Pros

A very proactive company that keeps up with the changing healthcare environment.

Cons

The employee bonus program is not meaningful and employee recognition is lacking. Professional memberships and education are not paid for.

Advice to Senior Management

Make changes to positively affect the work environment. Take a closer look at system level executives and their turnover rates. Groups that are turning over there entire staff every two years should be looked at more closely. Obviously something is wrong.