Memory Lane Reviews

Updated June 22, 2014
Updated June 22, 2014
21 Reviews

2.8
21 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Memory Lane President Harold Zeitz
Harold Zeitz
4 Ratings

Employee Reviews

Sort: Popular Rating Date
  1.  

    Extremely friendly people, great stack for ambitious developers.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Engineer  in  Seattle, WA
    Former Employee - Software Engineer in Seattle, WA

    I worked at Memory Lane full-time for more than a year

    Pros

    Lots of opportunities for developers interested in bleeding edge technologies to take ownership and thrive. Management were friendly, encouraging and recognized good work when they saw it. Co-workers were very friendly and functioned great as a team.

    Cons

    Layoffs during my employment made me at times uncertain of my job stability. However the management in my department persevered despite some rather challenging circumstances.

    Advice to ManagementAdvice

    Keep doing what you are doing.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Formerly Classmates.com

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Memory Lane

    Pros

    I was welcomed with open arms and people were very willing to hear me out when it came to SEO and following the rules of the search engines.

    Cons

    The website has/had so much potential to drive traffic from SEO but instead allowed office politics to get in the way of progress despite my best efforts to bring the teams together.

  3. 1 person found this helpful  

    Great people makes it worthwhile

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Seattle, WA
    Current Employee - Anonymous Employee in Seattle, WA

    I have been working at Memory Lane full-time for more than 3 years

    Pros

    Some of the smartest people I've worked with & an innovative/open environment. Collaboration is encouraged along with a sense of open/full disclosure. Lots of well tenured employees speaks for itself.

    Cons

    Old school leadership thinks employees are only productive in the office. Flexible hours & working from home are frowned upon.

    Advice to ManagementAdvice

    Reward & apreciate your team & they will work hard for you. I don't want to leave Classmates but it's hard to stick around year after year when the pay isn't competetive. Also, don't lose the perks! Extra days of & early out makes all employees happy.

    Recommends
    Positive Outlook
    Approves of CEO
  4. We want your feedback – Are these company reviews helpful to you?  Yes | No
  5.  

    Good money, good work, but it didn't matter

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Forecast Analyst  in  Seattle, WA
    Former Employee - Forecast Analyst in Seattle, WA

    I worked at Memory Lane as a contractor for less than a year

    Pros

    I got paid well over my market value (likely because they needed to hire someone to fill in fast). The work was decently interesting.

    Cons

    Not a lot of innovating to do things better and a lot of waste in what gets done. The statistics I ran didn't actually get used except as a conversation starter where the business owners would say what they thought the numbers should be. Surveys of customers get done, and then no one pays attention.

    Also, if you listen to the earnings calls you will know that this part of the company is not doing so hot.

    Negative Outlook
  6.  

    I found the people were great and the coding practices were excellent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - J2EE Developer  in  Renton, WA
    Former Employee - J2EE Developer in Renton, WA

    I worked at Memory Lane full-time for more than a year

    Pros

    Great people, to work with and good management. They have a solid Java tech tool set, Spring, Maven etc. Lots of extra days off, it was a hard decision to leave.

    Cons

    Long term outlook looks kind of grime with the other social services. For me, the move to downtown Seattle was a minus, but I would bet it is a plus for man others.

    Advice to ManagementAdvice

    Keep trying to find innovative ideas.

    Recommends
    Negative Outlook
    No opinion of CEO
  7.  

    It used to be fun

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Seattle, WA
    Current Employee - Anonymous Employee in Seattle, WA

    I have been working at Memory Lane

    Pros

    I like the people I work with.

    Cons

    Office location-the office used to be in Renton and that was GREAT. Now we are in Seattle by 1 restaurant and nothing else. We moved here because of the spaciousness of the office and then they laid off a bunch of people and have done that a few more times.
    Evey year, even if you do a screaming great job, the raises are a slap in the face.

    Advice to ManagementAdvice

    Get a grip

    Doesn't Recommend
    Approves of CEO
  8.  

    Fun place to work, but no recognition when it's due.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Marketing Manager  in  Seattle, WA
    Current Employee - Marketing Manager in Seattle, WA

    I have been working at Memory Lane

    Pros

    Flexible work environment & open communication.

    Cons

    No monetary recognition. The company is willing to hire new employees at competitive rates, but not to recognize existing ones when review time comes around.

    Advice to ManagementAdvice

    Keep up the good work!

    Approves of CEO
  9.  

    Trying turn business around in a difficult market but with great people!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Senior Software Engineer  in  Seattle, WA
    Current Employee - Senior Software Engineer in Seattle, WA

    I have been working at Memory Lane

    Pros

    latest technology stack and best people around!

    Cons

    yet to see the turnaround

    Recommends
    Approves of CEO
  10.  

    Tech department is a good place to work, but lagging behind

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Seattle, WA
    Current Employee - Anonymous Employee in Seattle, WA

    I have been working at Memory Lane

    Pros

    The tech department is friendly and fun, but ends up lagging behind the latest and greatest. Overall, a good place to work and they treat the engineers with a lot of respect and don't micro manage.

    Cons

    Doesn't exactly have a great reputation with the tech community and they tend to scatter attention sometimes making it difficult to complete a project the right way.

    No opinion of CEO
  11.  

    My employment experience with Classmates.com was mediocre at best.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Customer Service Representative  in  Seattle, WA
    Former Employee - Customer Service Representative in Seattle, WA

    I worked at Memory Lane

    Pros

    Competitive wages, great hours of operation from a Call Center/CSR standpoint, basic functions of the position are relatively easy to learn and customer inquiries/concerns are standard for about 95% of all calls.

    Cons

    Negative environment, direction from upper management is unclear and lacks structure. Membership expectations in regards to auto renewal and cancellation are in fine print and company contact info for consumers is hard to locate on the website. With a "no refund" policy in place most customer calls are aggressive and end with a loss of future revenue.

    Advice to ManagementAdvice

    Offer more focus on Customer Relations. In order to provide a successful, positive customer and employee experience, CSR's should be allowed to guarantee satisfaction by offering refunds on a consistent basis - A positive environment is a productive environment.

    Doesn't Recommend
    No opinion of CEO

Worked for Memory Lane? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.