Menlo Worldwide Reviews

Pros

Great opportuntities for employees to develop and grow, but it is up to the employee to want to seek out development and improvement.
Benefits (medical, dental, eyecare), 401k are fabulous
Telecommuting - I have to pinch myself every day that I have this opportunity to work from home, but I do work long hours.
Flexibility - My management team has been phenomenal in giving me the flexibility to get my work done. Working in a virtual office enables me to take an hour off in the middle of the day to participate in my son's school activities....priceless
The managers I have worked with are fantastic - they really care about their employees and want the best for the employee/company.

Cons

I do not do a good job in managing the hours I work - but, the company is not pressuring me to work long hours. I have high expectations of myself, and I self impose the extra hours.
Communication - I have not worked for a company yet that has achieved the level of communcation that I expect - but, the Sr. Mgmt. at Menlo does a great job in communicating to employees about the financial results of the company, changes, promotions, employee recognition, etc. Keep up the good work.

Advice to Senior Management

No company is perfect, and Menlo is still a young organization that has so much opportunity for growth in the industry. Keep the communication open with employees, hold managers accountable to the results of employee surveys. Communication is critical, and the managers who are leading employees need to share with their staff the "current events" of the company. Do not leave the responsibility soley at the Sr. Management level - communication is the responsibility of EVERY manager in this company.

Pros

The benefits is in average level

Cons

Poor Management not fair to employees

Advice to Senior Management

Change need to start in upper management

Pros

I learnt alot from various functions and projects. great people to work with. Opportunity to grow deep in terms of capability

Cons

not a well planned career path, long hours due to night conference calls, pay package is average and legacy issues to work through

Pros

The benefits are great and bonus is good

Cons

The office politics plays a big part if you will move ahead.

Pros

The people I work with
Great Medical Benefits
Interaction with Customers and other partners
telecommuting

Cons

Ownership and accountability with zero authority
Clear seperation between VP levels and above
Poor recognition from Senior Leadership
No Growth Opportunities.

Pros

They have competitive starting pay and health benefits when you first hire in. If you are working in a corporate office and not on-site with the customer you will have experience a good employee to employee culture. Along with being on-site you will have more visibility to the company's goals as well as basic training opportunities.

Cons

-Management is atrocious all the way up and down with no training or guidance
-Managers are micromanagers down to the level of wanting to know where you are when you are away from your desk for more than 20 minutes
-Employee training for the most part is non existent which makes very little sense since this is a consulting company where people are your product
-Customer feedback is brushed off as that customer being a "difficult customer" rather than look into the management of Menlo responsible for the account
-HR is an absolute joke and will always side with management. They operate as a small company HR when in fact the company has outgrown current HR practices
-Leniency is given to certain people regarding start times, working from home and doctors appts but not to others. It is on a person by person basis which can cause a lot of resentment among team members

Advice to Senior Management

Actually listen to your employees and make changes on that feedback. Train you managers to know that micromanaging is counterproductive and a driving reason behind people not wanting to give that little extra. If a manager consistently makes errors and doesn't help grow his/her subordinates address the issue rather than ignore it. This may be a great place to work if your a manager but sure isn't for the rest of us.

Pros

Good benefits (medical, dental, 401K)
Great training opportunities (certifications, Mircosoft Suite training, leadership conferences, etc.)
Hands-on experience with experienced professionals

Cons

Too much turnover with employees & upper management.
Lack of career ladder for young and aggressive employees.
Lack of mentoring new employees to grow.
Too Revenue oriented, should be employee oriented.
Some managers too complacent.

Advice to Senior Management

Grow your employees! The amount of money spent on recruiting and hiring is all lost when employees are unhappy (salary, promotions) and move on to greener pastures. Customer requirements are key to success in business growth, but employees are needed to be groomed and mentored to help enhance the Menlo values and produce confident and successful people. Remember: Attitude reflects leadership.

Pros

Complex problems provide interesting work projects.
Decisions are data driven, well thought through, and even the "tough answers" get a voice.
Growing list of top-notch customers.

Cons

Slow to make necessary changes to analysis of new business opportunities so often perceived by customers as risk adverse and slow to adopt new technology.

Advice to Senior Management

Objective external win/loss analysis could significantly improve insight into sales process.
Objective management review of competitive landscape and perceptions of company within overall industry could provide new perspective on how Menlo could grow and change to better meet customer demands.

Pros

Good experience with a lot of very fun and cool people. I enjoyed my time there and it was a great place to be.

Cons

language barrier was tough to deal with and I wish that my chinese would have been better. The pay was also very low.

Advice to Senior Management

i think that they should get more english speakers in china, this will increase their global presence greatly. I would also suggest consolidation.

Pros

8 hour workday, commonplace in other transportation companies in Vancouver area is for management to surreptitiously manipulate workers into working overtime for no pay.

Cons

Management attitude towards workers (personal experience and watching others' experiences) was condescending and authoritarian with little respect for us as individuals. Extremely low pay was a problem, which in my experience is generally the norm in transportation, freight forwarding and customs brokerages - even when having a high level of experience and university education.

Advice to Senior Management

As I understand it, the customs brokerage department I worked in was closed and/or sold off to UPS. The transportation division may be still operating. In my experience, not enough screening of the local manager was done prior to his being hired. Moreover, it was done by management in Toronto, with of course no monitoring of the quality of his work or overall competence being able to be done at such a distance.