Mental Health Network
3.2 of 5 6 reviews
www.mhnet.com Austin, TX 50 to 149 Employees

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3.2 6 reviews

                             

0% Approve of the CEO

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Richard Bates

(1 ratings)

40% of employees recommend this company to a friend
6 Employee Reviews
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    Fair experience in briefing, presenting, counseling in military.

    Military & Family Life Counselor (Current Employee)
    Honolulu, HI

    Pros1. Weekly clinical supervision supports questions, situations, politics.
    2. Military & Family Life Counselors (MFLC) licensed at Masters or Doctoral level are for the most part friendly, supportive, and informative.

    Cons1. Income ceiling is low for doctoral licensees.
    2. Much MFLC work is awaiting on-call walk-in or phone appointments.
    3. Much study involved in military culture, forms completion, administration, security, etc.

    Advice to Senior ManagementAssumptions are misleading, you need someone on the ground observing MFLCs working. In the absence of observation, anecdotal reports of Team leads and experienced MFLC mislead.
    2. When qualified individuals are not optimized, they move on. MHN is working blind as no one observes MFLC presentations.

    Yes, I would recommend this company to a friend

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    The pay is not worth the headache.

    Case Manager (Current Employee)
    Austin, TX

    ProsI got a great insiders look at how mental health insurance works and this has helped a great deal in my endeavors after I left.
    There were some good co-workers.
    The pay was good for the industry and great for a social worker in Austin, TX.

    ConsThere is virtually no communication laterally or vertically. The only time I ever heard from either my boss, or upper management, was when there was a problem. The work environment was very tense and lots of nepotism/favoritism. The computer systems were antiquated and very difficult to work with, frequently going down. The work load was unrealistic at times and expectations were too.

    Advice to Senior ManagementCome out of your offices! And monitor your middle management. They put on airs to save their own positions while throwing your "soldiers on the ground" under the bus. And figure out your computer systems. They are antiquated and very difficult to work, loosing you time and money.

    No, I would not recommend this company to a friend

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    It was "Ok", Management was not fair and a coulpe of them were not very friendly.

    Claims Customer Service Representative (Former Employee)
    Irving, TX

    ProsM-F job, hours were great 10:30 am - 7:00 pm

    ConsHuge turn over rate and unfair amangement.

    Advice to Senior ManagementI feel that certain management showed favortism, were backstabbers and were not fair.

    No, I would not recommend this company to a friend

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    Good Place To Work - Stable and Nice People

    Admin Assistant (Former Employee)
    Los Angeles, CA

    ProsReally enjoyed to the team atmosphere - the people are all striving the common good of the company and everyone pitches in. Excellent and competent employees at this company. I also think that generally that management does care deeply about the clients they are serving, and has in mind the overall well-being of the people they are serving. It's a good thing to work for a company that treats it's clients this way.

    ConsManagement is not pro-active enough.

    Advice to Senior ManagementNothing I can think of!

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    MHN

    Associate (Former Employee)
    San Rafael, CA

    ProsMHN's mission is admirable but it is lost in its processes.

    ConsHorrid management - recycles the same players in different roles - suffers from group think.

    Advice to Senior ManagementShake it up - bring in or promote those that add diversity of thought.

    No, I would not recommend this company to a friend

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    YOU WILL LOVE IT HERE

    Intake Representative (Current Employee)
    New York, NY

    ProsThe atmosphere is great. the location is a tourist attraction so you get see people from all nationalities. They compensate their employees well for the positions that they offer.

    ConsIt way too strict as far as being on time including a short lunch and 2 short breaks. There is also way to much micro management. Some of the people who work there are not that nice.

    Advice to Senior ManagementLook into giving people a longer lunch time and watch who you let mentor your new hires. News hires are apprehensive and need to be embraced as well as coached in a positive and unconfrontational way.

    Yes, I would recommend this company to a friend

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Glassdoor is your free inside look at Mental Health Network reviews and ratings — including employee satisfaction and approval rating for Mental Health Network CEO Richard Bates. All 6 reviews posted anonymously by Mental Health Network employees.