Mercedes-Benz USA Reviews

Updated August 19, 2015
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3.2
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Mercedes-Benz USA President & CEO Steve Cannon
Steve Cannon
33 Ratings

Pros
  • Work life balance was incredible (in 4 reviews)

  • Great Benefits - Cars, Medical/Dental, Work-from-home etc (in 5 reviews)

Cons
  • Work/life balance was the worst (in 3 reviews)

  • Almost everyone is a contractor except for upper management and the account leads (in 3 reviews)

More Pros and Cons

59 Employee Reviews

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  1. MBA Summer Intern

    Former Employee - Intern in Montvale, NJ
    Former Employee - Intern in Montvale, NJ
    Recommends
    Positive Outlook

    Pros

    I was a summer intern at MBUSA and I absolutely loved it there. They care a lot about their employees and put a lot of effort into making sure everyone is happy. A great place to work for!

    Cons

    I have nothing bad to say about this company. I wish they were still in NJ and not GA.

    Advice to Management

    Continue to take care of your employees and that programs are run efficiently.


  2. Good company but has some issues

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Services in Montvale, NJ
    Current Employee - Customer Services in Montvale, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great company to work for. Mercedes has one of the best benefit packages in the business. Tuition reimbursement , employee vehicle leases, great medical coverage, they have an onsite gym. Its great to work for a company that cares so much about the product they make!

    Cons

    no upward mobility , old school mentality when looking at business objectives. Should care more about investing in the customer. all efforts go into make the product. which is not going to last in the luxury market anymore .

    Advice to Management

    invest into the people that have been there for years. people make the difference in companies. listen to the people who speak to the customer and not the people who sit in the office all day and have no clue what goes on at the dealership level.


  3. Great Place to Work!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Product Manager in Montvale, NJ
    Former Employee - Assistant Product Manager in Montvale, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Mercedes-Benz USA full-time (More than 5 years)

    Pros

    I was able to float to many different departments and had the opportunity to learn so much! The managers are fantastic and my coworkers were all top notch.

    Cons

    The move down to Atlanta is my only con - I would have loved to stay with the company but family comes first!

    Advice to Management

    It would have been nice to find out super early about the move to Atlanta but I landed on my feet in the end in NYC. Thanks for everything!


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Employee

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Analyst in Montvale, NJ
    Current Employee - Analyst in Montvale, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good benefits flex schedule tele comute bonus's management employee lease deals company affiliated discounts

    Cons

    company relocating low pay increases not much more i can think of

    Advice to Management

    keep up good work


  6. Good but....

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Montvale, NJ
    Current Employee - Anonymous Employee in Montvale, NJ
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Mercedes-Benz USA full-time (More than 10 years)

    Pros

    Good benefits for a car company

    Cons

    Pays below other manufacturers (from what I understand)


  7. Helpful (4)

    It WAS a good place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Services in Montvale, NJ
    Current Employee - Customer Services in Montvale, NJ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Mercedes-Benz USA (More than 10 years)

    Pros

    All of these Pros apply to pre-Atlanta. After that, there was nothing positive about working there other than the benefits. Great people Great health benefits & 401K Team environment Brand passion

    Cons

    Pay is not great Management destroyed the company by relocating it People with hundreds of years of knowledge are gone

    Advice to Management

    You shouldn't have rocked the boat if you weren't even going to relocate with the company. Doesn't speak much for you as people.


  8. Helpful (3)

    End of the road

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Supervisor in Montvale, NJ
    Former Employee - Supervisor in Montvale, NJ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Mercedes-Benz USA (More than 10 years)

    Pros

    There was a lot to like and keep me happy and proud to walk through those doors for over 17 years. Great lease plan, a fantastic lunchroom, a beautiful holiday party, fun family picnics, awesome product, but mostly - it was the PEOPLE.

    Cons

    The company I once knew is no longer and most of the wonderful people are no longer with the company because of the relo to Atlanta. So much good talent and years of knowledge lost. Management has pointed the company in a completely different direction that I am not on board with and I wish everyone that did make the decision to relo the best of luck.

    Advice to Management

    You get what you pay for.


  9. Relaxed atmosphere

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Senior Consultant in Montvale, NJ
    Current Contractor - Senior Consultant in Montvale, NJ
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Mercedes-Benz USA as a contractor (More than 10 years)

    Pros

    It has been a pleasure working in a collaborative and relaxed environment where ideas and energy are expected and appreciated.

    Cons

    The recent division of how contractors versus employees are treated has been disconcerting to say the least.


  10. Helpful (1)

    Roadside Assistance

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Roadside Assistance Agent in Montvale, NJ
    Current Employee - Roadside Assistance Agent in Montvale, NJ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Mercedes-Benz USA part-time (More than 3 years)

    Pros

    Fun work environment, Management was accessible and helpful

    Cons

    Horrible benefits, Way too many horrible new hires. We're trying to beat BMW and Porsche in terms of service but we can't when you laid off or transferred 75% of the Customer Care team.

    Advice to Management

    Have me sit in your interviews so I can hire the right people. My goodness.


  11. Internal Graphics Dep

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Art Director in Montvale, NJ
    Former Employee - Art Director in Montvale, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good while it lasted, fun shoots and deals on cars.

    Cons

    Montvale office relocating to Atlanta, GA



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