Mercer Reviews

Pros

Great people
Array of different areas of business to work in.

Cons

Pays and progression
A lot of management levels and CEOs (very confusing).

Pros

Excellent training for not only your current role, but future career opportunities.
Great people to work with

Cons

Upper management are 100% shareholder-driven and make it known to their employees.
Message is given that the Australian arm of the business is doing exceptionally well, but they can't fiscally reward the employees for their hard work.

Advice to Senior Management

Stop trying to Americanise us, and start treating us as respected and valued employees!

Pros

Work timings are good
coleagues are helpful and nice
Top managers are transparent
compliance
cool environment

Cons

opportunities
biased middle level seniors e.g. project lead, module lead
learning opportunities
enthusiasm
salary hike

Advice to Senior Management

they should be more transparent, so nobody can play big games, few stories are acceptables but big games are really sad for management

Pros

Most co-workers and managers have been okay to work with, people are friendly, benefits are okay. there does seem to be room for advancement if you are driven and if it's your goal to move up.

Cons

Raises are poor. Also, you have to be a certain level to get a bonus, it doesn't seem like they value the support staff. Communication is terrible - each office or department seems to work on their own and it's near impossible to figure out what everyone does or what resources are available. Very disorganized...

Pros

They provided complementary breakfast and deserts regularly which was very nice. They also had a really great training program for the new hires.

Cons

My direct management was not very qualified. She was always overwhelmed with client issues and was poor with communicating information to employees.

Pros

big company in a growing industry

Cons

it is a public company and pressures along side that

Advice to Senior Management

better opportunity and line of sight

Pros

Talented individuals to partner with and plenty of career growth opportunity. Staff cares about their clients and wants to provide quality services at a fair price.

Cons

As with any large organization there are many layers and politics. Change is slow.

Advice to Senior Management

Not a lot of connection to senior managment. It would be good to have more frequent and effective communications to employees to share the vision of the firm.

Pros

Decent opportunities to learn new skills

Excellent benefits

Fair compensation

Mercer is a global firm

Cons

Limited opportunity to advance, depending on which department you work in

Advice to Senior Management

Encourage and reward Mercer employees to be proficient in their current roles

Pros

Some interesting work
Good Client interactions
E-learning / self development very accessible

Cons

Lack of communication from Managers
Constant re-organization and changes with poor management
Managers pick favorites and direct work/rewards to them and not other high performers
Very "US" and local centric for an allegedly Global company

Advice to Senior Management

As a consulting organization, success lies in client facing individuals - these people need to be treated fairly and valued as contributors

Pros

Mercer is a mature company where you could have a set of well designed training.

Cons

Need to work over time a lot.