Mercer

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Mercer Reviews

Updated August 20, 2014
Updated August 20, 2014
647 Reviews

3.1
647 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Mercer President & CEO Julio A. Portalatin
Julio A. Portalatin
174 Ratings

Review Highlights

Pros
  • Work/life balance and the best benefits ever, as well as an awesome incentive program (in 63 reviews)

  • The ability to work from home when needed is a nice perq (in 16 reviews)


Cons
  • Period of heavy workloads / high opporunity can be a challenging for work/life balance (in 42 reviews)

  • Could benefit from a Senior Management overhaul and restructure (in 33 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Analyst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Analyst  in  Louisville, KY
    Current Employee - Analyst in Louisville, KY

    Pros

    Smart and fun coworkers

    get exposure to global organization, and get to work with people all over the world

    great company to start career

    monthly happy hour

    very flexible schedule

    work from home as needed, typically 2-3 days a week

    very close with immediate team

    Cons

    poor pay & average benefits

    upper management doesn't have a clue

    lots of turn around at 'Analyst' level

    however very hard to go to next pay grade

    overworked, and under valued

    overtime is very common

    Advice to ManagementAdvice

    -treat your employees better, and give them more incentives to stay

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    Inconsistent strategy

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Smart people, client focus, flexible schedule

    Cons

    fragmented leadership, highly matrixed, purely financials driven

    Recommends
    Neutral Outlook
    Approves of CEO
  3.  

    Too Political

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Location, resources of large company, good name on resume

    Cons

    No/low annual pay increases, not merit-based promotions, politics abound, many many changes to corporate structure and high employee turnover. Very little work/life balance. High cost of health insurance premiums for employees.

    Advice to ManagementAdvice

    FIx broken mentorship program and useless annual review process, make salaries competitive, focus more on employee satisfaction vs. sales goals.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5. 1 person found this helpful  

    Internal control analyst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Internal Control Analyst  in  Norwood, MA
    Former Employee - Senior Internal Control Analyst in Norwood, MA

    Pros

    This company has great people to work with, a great work place attitude and feel, it is located all on one floor, and has a very good cafeteria. The parking is free and plentiful. I enjoyed walking around the building at lunch, playing on the softball field and even looking out the windows into the surrounding forest all while being only a short distance from Route 128.

    Cons

    My commute was long but worth it at the time.

    Advice to ManagementAdvice

    I enjoyed working for the Managers that I worked for and who were internal clients for me.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    good experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  New York, NY
    Current Employee - Anonymous Employee in New York, NY

    Pros

    smart people, focused on improving the firm

    Cons

    challenging politics, sometimes competing priorities

    Recommends
    Neutral Outlook
    No opinion of CEO
  7.  

    Good exposure to the vast corporate world

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Software Developer  in  Houston, TX
    Former Employee - Senior Software Developer in Houston, TX

    Pros

    Experienced a massive company and how it does business. Got and found in the shuffle several times but it was overall a good experience. The management at the lower levels genuinely cared about your well being. The benefits were amazing and the perks were nice (work from home, etc).

    Cons

    Upper management was a turnstile of changing priorities. I endured 4, 5 year speeches from different CEO's talking about how they were going to make their mark. Toward the end I wanted to badly ask one of the guys in the question session if they were even going to be around in two years. Some of the clients had too much power over what the company decided to task.

    Advice to ManagementAdvice

    Advertise your benefits. The benefits are world class and it will help to get and retain employees.

    Get a handle on the larger clients. They can't dictate how you do business. They are a partner in that process nothing more. Provide a wall between upper management and the standard employees until the turnstile slows. Full disclosure is nice but its a bit disheartening when the mission changes every year.

    Recommends
    Neutral Outlook
    No opinion of CEO
  8.  

    Decent place to work, but long for the old days before we were bought

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Product Specialist  in  Brecksville, OH
    Current Employee - Product Specialist in Brecksville, OH

    Pros

    Good team-work among employees, most everyone takes pride in their work. Flexible work hours, casual dress. Great local employee 'care' group plans lunch-time events to add fun to the workplace.

    Cons

    Not much advancement potential unless you're willing to relocate. Compensation is low at this location. Typical large corporation red tape.

    Advice to ManagementAdvice

    Stick to the plan, stop trying to please everyone.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Sigh...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous  in  Dallas, TX
    Former Employee - Anonymous in Dallas, TX

    Pros

    Benefits were awesome. There is a pretty pond across the street.... Literally all I have..

    Cons

    I worked here many years and at first it was great. Mismanagement DESTROYED a once vibrant place that had potential. They don't have any values, they don't care about their employees or clients, awful pay, no potential for advancement, mismanagement of talent, horrible, outdated software the constantly errors. They are all smoke and mirrors now. Would not recommend to clients or those seeking employment.

    Advice to ManagementAdvice

    I think this company is too far gone to help. A sinking ship. Titanic.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10.  

    Steady work with little career advancement

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  New York, NY
    Former Employee - Anonymous Employee in New York, NY

    Pros

    I love the flexible work arrangements (telecommuting)
    Tuition reimbursement
    Many different career paths
    Very good benefits (health plan, pension, 401K, FSA, HSA)
    Annual bonus may be quite generous

    Cons

    Very large company so easy to get lost if you don't have a mentor
    Starting salary is critical as yearly raises can be minimal or non-existent
    RIFs (reduction in force - fancy term for layoffs) happen WAY too often, but generous severance package

    Advice to ManagementAdvice

    Client facing colleagues are treated significantly better than support staff. Even critical support staff aren't compensated unless highly visible. Something should be done about that.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Wish there was more to do.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Pittsburgh, PA
    Current Employee - Anonymous Employee in Pittsburgh, PA

    Pros

    You're noticed if you're a high performer but it takes a while to move upward considering it has to go through many many channels.

    Cons

    Office house are 8 - 5 PM; Wish there was more work. The office leader is really trying to pull people together. I don't know...maybe it's because I'm from New York and I work at a faster pace.

    Advice to ManagementAdvice

    Please work on getting everyone to work together. It feels like people take ownership of clients and don't share the work b/c they're too stressed about their billable work hours.

    Recommends
    Positive Outlook
    No opinion of CEO

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