Mercer Reviews

Updated October 16, 2014
Updated October 16, 2014
668 Reviews
3.1
668 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Mercer President & CEO Julio A. Portalatin
Julio A. Portalatin
184 Ratings

Review Highlights

Pros
  • Work/life balance and the best benefits ever, as well as an awesome incentive program (in 64 reviews)

  • The ability to work from home when needed is a nice perq (in 18 reviews)


Cons
  • Not enough staff creates stressful environment and NO work/life balance (in 48 reviews)

  • Could benefit from a Senior Management overhaul and restructure (in 33 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Good place, depending upon your Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY

    I have been working at Mercer full-time (more than an year)

    Pros

    There's a good work life balance at Mercer. I have the ability to work from home when I want which is very nice.

    Cons

    Depending upon your manager, you will have a good or bad experience here. The overall corporate culture is ok but nothing that i would be proud of. The new hire orientation process is horrid.

    Advice to ManagementAdvice

    Focus on corproate culture and maybe you'll see the turn over rate come down.

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    A couple of years in

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Mercer full-time

    Pros

    great benefits, the teams do all seem to want to do their best work

    Cons

    the teams are all on the same plateau when it comes to decision-making. this can make it tough for one team to take charge and really drive a project.

    Advice to ManagementAdvice

    clarify the levels of ownership for the products, and clarify that if one team is the owner that team also is responsible for ensuring project success

    Recommends
    Neutral Outlook
    Approves of CEO
  3.  

    Good global employment experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Mercer full-time (more than an year)

    Pros

    Quality of life is promoted.

    Cons

    Pay for SPs is challenging.

    Recommends
    Neutral Outlook
    Approves of CEO
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  5.  

    Educational

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Mercer full-time

    Pros

    Progressive culture, Flexible and Great pace

    Cons

    Sometimes unstable environment, lot of contractors

    Recommends
    Neutral Outlook
    No opinion of CEO
  6.  

    Constantly changing and growing and never boring.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Principal in San Diego, CA
    Current Employee - Principal in San Diego, CA

    I have been working at Mercer full-time (more than 10 years)

    Pros

    The firm has integrity and is well respected. The resources and capabilities are outstanding and no other firm has more. You can have pride working for Mercer. The employees are very dedicated and collaborative.

    Cons

    The firm is slow to replace and add to staff. Workloads are tough, and you have to make a conscience effort to maintain work-life balance. I've learned to set limits, but for those who have trouble, they will work too much and be in danger of burnout.

    Advice to ManagementAdvice

    Don't be afraid to hire. Extra headcount is an extra expense, but we will grow our business and maintain what we have if our people are not constantly stressed and overworked. We need to invest to grow or we will stagnate and shrink.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Good place to work but work/life balance is hard to juggle

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Actuarial Analyst in Norwalk, CT
    Current Employee - Actuarial Analyst in Norwalk, CT

    I have been working at Mercer full-time (more than an year)

    Pros

    Very generous with vacation and time off. Benefits are good. Most people are easy to work with. Never ending learning environment. Overtime pay is always a plus. Has a strong study program with exam material reimbursement.

    Cons

    Long hours - hard to balance work and life, especially while studying for actuarial exams. Crunched on time often with strict deadlines. Very steep learning curve. Tight working quarters, very little privacy. Little room for advancement.

    Recommends
    Neutral Outlook
    Approves of CEO
  8.  

    Frustrating

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Principal in Iowa City, IA
    Former Employee - Principal in Iowa City, IA

    I worked at Mercer full-time (more than 3 years)

    Pros

    the people and friendships established. Good reputation in the major markets. The capabilities exist to handle a number of client needs.

    Cons

    silos of information/communication and solutions. The "spoke" markets lack access and infrastructure to deliver quality solutions.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9. 2 people found this helpful  

    STAY AWAY

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Call Center Representative in Norwood, MA
    Former Employee - Call Center Representative in Norwood, MA

    I worked at Mercer full-time (less than an year)

    Pros

    no pros whatsoever THIS COMPANY SUCKS!!!!!!!!!!!!!!!!!!!!

    Cons

    No training, blame game played all the time, benefits suck, scheduling sucks, management full of liars who with the very little training that is received say one thing and do another. Favoritism up the wazoo-rude management, horrible people, specifically manager-expect your whole life to revolve around them-horrible company stay away-1 star is too generous~!!!!!!!!!!!!!!!

    Advice to ManagementAdvice

    TAKE RESPONSIBILITY FOR YOUR ACTIONS AND STOP BLAMING THE PEON FOR WHAT YOU HAVE SAID BEFORE.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10.  

    Good Company and room to grow

    Former Employee - Expense Desk Specialist in Chicago, IL
    Former Employee - Expense Desk Specialist in Chicago, IL

    I worked at Mercer full-time (more than 3 years)

    Pros

    Great dental, medical, 401K match and pension. Great people.

    Cons

    So small it's not noteworthy

  11.  

    Solid company with a great reputation

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Associate in Chicago, IL
    Current Employee - Associate in Chicago, IL

    I have been working at Mercer full-time (more than an year)

    Pros

    Easy to tell people where you work and have them instantly have a good association come to mind. Low stress and slow and steady...if you want that.

    Cons

    No upside and little career potential if you want to climb quickly or make $ beyond your salary

    Advice to ManagementAdvice

    incentive compensation for sales, even though the big salary is nice.

    Recommends
    Neutral Outlook
    Approves of CEO

Mercer Photos

Conference Room
Mercer office at Two Alliance Center
Dallas Park Central Office Building
Lehman Brothers (Photo thanks to Flickr user Canuckistan, available under by-sa/2.0) 1166 Avenue of the Americas (Photo thanks to Flickr user Thomas R. Stegelmann, available under by/2.0)

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