Mercer Reviews

Updated July 28, 2015
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Mercer President & CEO Julio A. Portalatin
Julio A. Portalatin
238 Ratings

Pros
  • There's a good work life balance at Mercer (in 64 reviews)

  • The ability to work from home when needed is a nice perq (in 20 reviews)

Cons
  • Work life balance is challenging (in 50 reviews)

  • Could benefit from a Senior Management overhaul and restructure (in 34 reviews)

More Pros and Cons

802 Employee Reviews

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  1. Helpful (1)

    HR generalist

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Human Resources Generalist in San Francisco, CA
    Current Employee - Human Resources Generalist in San Francisco, CA

    I have been working at Mercer full-time (More than 3 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Fast paced, flexible, diverse,growth opportunity

    Cons

    Workload, pay, bureaucratic, mobility,


  2. Good Start

    Current Employee - Anonymous Employee in Charlotte, NC
    Current Employee - Anonymous Employee in Charlotte, NC

    I have been working at Mercer full-time (More than 5 years)

    Pros

    As I have worked here since I was in college I have no basis for comparison. But, I am overall satisfied with job. Job stability in a stable company.

    Cons

    The downtown office can be a nuisance to travel to, the office and cubicles are very small. Also ever changing practices in terms of outsourcing can be unreliable.

    Advice to Management

    Keep it simple. What has worked in the past can still work as long as we keep it simple. Time and resources are better served exploring how to prolong the industry.


  3. Mercer Experience

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Survey Analyst in New York, NY
    Former Employee - Survey Analyst in New York, NY

    I worked at Mercer (More than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Lot of things to learn, specially on HR Analystics, People around are friendly

    Cons

    Top Management does not take a good decision with regards to benefit of employees


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  5. Helpful (1)

    Could be better, could be worse

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Associate in New York, NY
    Current Employee - Senior Associate in New York, NY

    I have been working at Mercer full-time (More than 10 years)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Robust learning environment Telecommuting possibilities encouraged for work/life balance Middle and lower management are supportive of their teams and their career goals Team-like atmosphere Intellectual capital is off the charts

    Cons

    Upper management is willing to forgo talent for bottom line success Bully mentality is starting to trickle down from upper management to middle management Increased change management which can be both bad and good This period of change has pressured many to do more with less. Work/Life balance can be difficult to obtain.

    Advice to Management

    Be mindful of approach to those below you. More than just the work is passed down the line. Change is good for innovation, but don't throw the baby out with the bathwater.


  6. Helpful (1)

    Call Center Director

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Mercer full-time

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    As a long term employee, they paid well. Generous benefits, and good people that work there.

    Cons

    On the Benefit Administration side, the expense pressures were significant so we were constantly understaffed. Expectations were to meet all goals without the staffing to do so.


  7. Good, solid company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Communications Consultant in Los Angeles, CA
    Current Employee - Senior Communications Consultant in Los Angeles, CA

    I have been working at Mercer (More than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Great mobility and learning as well as training

    Cons

    A bit conservative and confusing heiracrchy


  8. Helpful (1)

    Don't stay long

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate in Atlanta, GA
    Current Employee - Associate in Atlanta, GA

    I have been working at Mercer full-time (More than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Great company to have on your resume. You learn a lot quickly. Fantastic people. Benefits are good.

    Cons

    No work life balance, no room for advancement unless you brown nose, leadership plays favorites, difficult leadership, low bonuses, tiny salary increases

    Advice to Management

    Reward people for their work and pay them accordingly


  9. Current Review

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Client Service Analyst II in Norwood, MA
    Current Employee - Client Service Analyst II in Norwood, MA

    I have been working at Mercer full-time (More than 3 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    The people there are great, and management is committed to making sure their employees are well trained for the lines of business.

    Cons

    I have personally not received many pay increases for annual reviews, and the benefits that are offered are not always clear.


  10. Great place with a few hang ups

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY

    I worked at Mercer full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The people are smart and hardworking. The work -life balance is excellent and many opportunities to volunteer.

    Cons

    The salary increases are minimal, room for growth is limited and there are frequent changes at the Executive level leading to alot of uncertainty.


  11. Analyst

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Mercer full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    ok professional development opportunities, a little to conservative and traditional for my standards

    Cons

    Large bureaucracy, lots of pointless emails/meetings



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