Mercer Reviews in San Francisco, CA

651 Reviews

3.1
651 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Mercer President & CEO Julio A. Portalatin
Julio A. Portalatin
174 Ratings

Review Highlights

Pros
  • Work/life balance and the best benefits ever, as well as an awesome incentive program (in 63 reviews)

  • The ability to work from home when needed is a nice perq (in 16 reviews)


Cons
  • Period of heavy workloads / high opporunity can be a challenging for work/life balance (in 42 reviews)

  • Could benefit from a Senior Management overhaul and restructure (in 33 reviews)

More Highlights

12 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Improving

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Consultant  in  San Francisco, CA
    Current Employee - Consultant in San Francisco, CA

    I have been working at Mercer full-time for more than 8 years

    Pros

    Things are getting better now.

    Cons

    Need to work on technology and compensation.

    Advice to ManagementAdvice

    Focus on improving efficiency and face to the market through technology and improving compensation.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Outstanding company, if you want to work 80 hour weeks every week.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Human Resources Generalist  in  San Francisco, CA
    Current Employee - Human Resources Generalist in San Francisco, CA

    I have been working at Mercer full-time for more than a year

    Pros

    The caliber of professional expertise of your colleagues is remarkable. The size of the organization lends itself to a variety of internal resources not found at smaller firms.

    Cons

    Due to how extremely busy everyone is, I found it difficult to make friends or form strong personal/professional connections within my office (my own team was located remotely/ other locations.) Every day was a fire drill. New hire training was not very impactful and the first few months of my role were spent 'trying to drink water out of a fire hydrant'.

    Advice to ManagementAdvice

    Allow for more work/life balance.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  3. 1 person found this helpful  

    Great company to have once worked for...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Associate  in  San Francisco, CA
    Former Employee - Associate in San Francisco, CA

    I worked at Mercer full-time for more than 5 years

    Pros

    The development opportunities, both in terms of on the job experience and training and learning are great.
    They are also willing to elp you move sideways into new roles teams, and even countries to help you further your career.

    Cons

    There is a lack of information on the company's plans and direction passed onto employees from senior leadership.
    They are also not willing to empower managers to do what is needed to keep their best employees.
    Quick to emphasize cost containment when the economy turned bad even for groups whose revenues were still strong.

    Advice to ManagementAdvice

    Empower your managers, and employees

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5. 1 person found this helpful  

    Mercer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA

    I have been working at Mercer full-time for more than 5 years

    Pros

    Good company, Fairly laid back. Competitive salaries.

    Cons

    Not much room for advancement. Bonus program weak.

    Advice to ManagementAdvice

    Share the bonuses

    Recommends
    Negative Outlook
    Approves of CEO
  6. 5 people found this helpful  

    Exasperating

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee  in  San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA

    I have been working at Mercer

    Pros

    The incredible, talented, dedicated employees all BELOW the senior leadership levels. This is the very best aspect of Mercer and THE SOLE, SINGULAR reason most employees remain.

    Cons

    Somehow we have lost our way. It was at one time a great place to work. I'm unsure what has caused it. We apparently have been unable to internally develop and promote to senior leadership the talented employees we have and have had.

    Advice to ManagementAdvice

    Undo the excrusiating, suffocating processes, particularly the one that automatically shuts off billing codes BEFORE the engagement is completed disallowing any further invoicing. Just incredible..

    Doesn't Recommend
    No opinion of CEO
  7.  

    Overall a positive experience, worked with a great team.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - N/A  in  San Francisco, CA
    Former Employee - N/A in San Francisco, CA

    I worked at Mercer

    Pros

    Nice group of people, understood "teaming", decent benefits, interesting projects.

    Cons

    Opportunities for promotions were difficult, could improve mentoring junior staff.

    Advice to ManagementAdvice

    Mentoring junior staff can only help the company grow its talent.

    Recommends
    No opinion of CEO
  8.  

    Wonderful people and a great place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee  in  San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA

    I have been working at Mercer

    Pros

    Awesome people and a wonderful community.

    Cons

    Difficult to see how you move up.

    Advice to ManagementAdvice

    Clearly career trajectory.

    Recommends
    Approves of CEO
  9. 5 people found this helpful  

    talented consulting team and great learning opportunity, but poor management and an overemphasis on the bottom line

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Actuarial Analyst  in  San Francisco, CA
    Former Employee - Actuarial Analyst in San Francisco, CA

    I worked at Mercer

    Pros

    Mercer is a strong player in the employer benefits consulting arena. The staff is very talented and the opportunity for exposure to a broad range of projects is great

    Cons

    Senior level consultants are not effective managers. There is a disconnect between the work that is done at the analyst level and how those efforts translate into meeting clients' objectives and strategy. An overemphasis on the bottom line.

    Doesn't Recommend
    No opinion of CEO
  10.  

    Retirement Associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee  in  San Francisco, CA
    Former Employee - Anonymous Employee in San Francisco, CA

    I worked at Mercer

    Pros

    Intelligent and analytically oriented group of people.

    Cons

    Very little work and life balance.

    Advice to ManagementAdvice

    More transparency.

    Disapproves of CEO
  11.  

    An intern's exeperience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Human Capital Analyst (Intern)  in  San Francisco, CA
    Former Employee - Human Capital Analyst (Intern) in San Francisco, CA

    I worked at Mercer

    Pros

    I worked with Mercer HR, which is now just Mercer. Overall I would say the perks are an outstanding reputation. Access to different types of clients, variety of industries including not for profit. Most people that left seemed to get into top graduate schools.

    Cons

    Lack of feedback. People went to your supervisor if they had a problem with something rather than come to you. The office I worked in was dominated by a single school. Easy to feel like an outsider. My office was atypical in that some of the analysts were super competitive and unwilling to help others. The work could get repetitive, although I was just an intern maybe it is better as a full time analyst.

    Advice to ManagementAdvice

    Senior Management seemed fine.

    No opinion of CEO

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