Merchants Information Solutions

  www.merchantsinfo.com
  www.merchantsinfo.com
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Merchants Information Solutions Reviews

3 Reviews
2.5
3 Reviews

Recommend to a friend
Approve of CEO
(no image)
Russ Johnson
1 Rating

Employee Reviews

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  1.  

    Enjoyable

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director of Sales
    Current Employee - Director of Sales

    I have been working at Merchants Information Solutions full-time for more than 3 years

    Pros

    Good work environment with dedicated employees. Everyone in the company treats each other with a lot of respect.

    Cons

    Not enough resources to deliver the services. Platforms are falling behind and becoming out of date. Need to invest in the future

    Advice to ManagementAdvice

    Listen to feedback from clients

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  2.  

    A challenging experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Phoenix, AZ
    Current Employee - Anonymous Employee in Phoenix, AZ

    I have been working at Merchants Information Solutions

    Pros

    Many individuals are required to wear various hats and take on additional duties outside normal job responsibilities. While this becomes overwelming at times, it provides the opportunity for personal growth and experience.

    Cons

    Overall, the communication and employee value is poor. Based on the size of the company, there are too many individuals that are dictating orders and not enough acting. Despite recommendations from product specialists, the Sr Management team ingnores the need for product development that allows competitve advancement. The company has been known to lose money year over year. The few individuals that are trying to make a difference aren't enough to support the rest of the company.

    Advice to ManagementAdvice

    Talking alone won't make a difference - you must take action. To be sucessful, you need to listen to recommendations that will allow for product advancement. The recommendations must be acted upon immediately to allow for competitve advancement; not placed on a list where it will sit until we are too far behind the competition to gain new business and retain existing clients.

    Doesn't Recommend
    No opinion of CEO
  3. 1 person found this helpful  

    If you need a job to bide your time...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Phoenix, AZ
    Former Employee - Anonymous Employee in Phoenix, AZ

    I worked at Merchants Information Solutions

    Pros

    If you get into a good department you can find managers who are willing to stand up for you and make sure you get what you need to do a good job, both as a person and as an employee.

    Cons

    There is a culture of "the executives can do no wrong" despite them losing money. They are unwilling to be introspective and look at themselves as a possible cause of problems. Turnover is certain departments is exceptionally high.

    Advice to ManagementAdvice

    Re-read the book you give to all employees. Understand that listening to employees is great, but that simply ignoring them when they point to management issues doesn't accomplish anything.

    Doesn't Recommend

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