Merchants Tire

  www.merchantstire.com
  www.merchantstire.com

Merchants Tire Reviews

Updated October 25, 2014
Updated October 25, 2014
11 Reviews
1.6
11 Reviews
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Orland Wolford
1 Rating

Employee Reviews

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  1.  

    No one is going to pay you $90k + a year and not expect something in return

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Merchants Tire

    Pros

    Great base and attainable bonus. I worked there for 4 years and saw a lot of people come and go. The ones that left typically weren't very good and expected something for nothing. Follow the rules, hire your own people and learn to float with ever changing company directives and you will do just fine.

    Cons

    A lot of hours are required. I worked 50-55 hours per week. Too many emails. 6:30 am conference calls every Friday.

  2.  

    SELL SELL SELL blinker fluid and muffler bearings to old ladys that dont know any better.

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Merchants Tire

    Pros

    TIRE discounts and free balance and flat repair

    Cons

    over all just a horrible company

  3.  

    Corporate shops arent that great, especially on disciplinary

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - General Service in Short Pump, VA
    Former Employee - General Service in Short Pump, VA

    I worked at Merchants Tire full-time (less than an year)

    Pros

    Discounts on tires and every service and parts
    pay

    Cons

    Very strict on rules and paperwork... spend more time on paper work than working on car
    Makes you feel rushed and takes longer than expected
    one mistake is an automatic write up, no verbal warnings or chances

    Advice to ManagementAdvice

    No one is perfect, stop looking for perfect people... everyone makes mistakes, the person who made the small mistake should fix it for free... not write them up on a small mistake.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5.  

    Awful. Over worked. Under paid. Take advantage of people. Sell. Sell. Sell. Push.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Merchants Tire full-time

    Pros

    Overtime is about it.

    Cons

    Everything else is terrible.

    Advice to ManagementAdvice

    Pay your people right

    Doesn't Recommend
    Disapproves of CEO
  6.  

    not very professional

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Service Manager in Virginia Beach, VA
    Current Employee - Service Manager in Virginia Beach, VA

    I have been working at Merchants Tire full-time (more than an year)

    Pros

    made decent money but took a lot of hours to accomplish

    Cons

    really not very positive about people who have great days. having great days and im really sick of it.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  7. 1 person found this helpful  

    Store manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager in Norfolk, VA
    Current Employee - Store Manager in Norfolk, VA

    I have been working at Merchants Tire full-time (more than 3 years)

    Pros

    Non.....at all.....RUNAWAY. I've been with the company for over three years and it is just getting worse!

    Cons

    It is unbelievable! If you do not hit budget you are deemed "worthless" and that is exact wording from a corporate email.

    Advice to ManagementAdvice

    Work somewhere else unless you enjoy ripping people off which is pretty pathetic, but I guess that is corporate America!

    Doesn't Recommend
    Negative Outlook
  8. 1 person found this helpful  

    General Service Position

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - General Service Tech in Baltimore, MD
    Former Employee - General Service Tech in Baltimore, MD

    I worked at Merchants Tire full-time (more than an year)

    Pros

    Discounts on service an labor.

    Cons

    Most store managers are only glorified salesmen.

    Advice to ManagementAdvice

    Hire actual managers for management positions.

    Recommends
    Neutral Outlook
  9. 1 person found this helpful  

    Absolutely the worst place I ever worked.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager in Greensboro, NC
    Former Employee - Store Manager in Greensboro, NC

    I worked at Merchants Tire full-time (more than an year)

    Pros

    If you like your whole life consumed by TBC then you can make a good paycheck.

    Cons

    The training is minimum at best. You will work way too many hours. They have pages of zero tolerence policies that upper management doesn't abide by. You are called buisness runners, but all stores have a cookie cutter budget so if your store is in an area of lower labor they will not compensate their labor rate. Broken and antique equipment. They basicly think and tell you they own you. Say good bye to a life outside TBC Corp.

    Advice to ManagementAdvice

    Don't build yourselves a 12 million dollar HQ then tell your store managers they. Need to sacrifice their time and energy to repaint the stores you own! In a nut shell this company sucks!

    Doesn't Recommend
  10. 1 person found this helpful  

    service manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Service Manager
    Former Employee - Service Manager

    I worked at Merchants Tire full-time (more than an year)

    Pros

    the money is good if you hit every bonous

    Cons

    they work you to death. no weekends free. VERY LONG HOURS

    Doesn't Recommend
  11. 2 people found this helpful  

    Screwed by incompetent Regional Directors

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Merchants Tire

    Pros

    The customers are awesome, employees are great. Management required hours are outstanding if you have no life and don"t care about compensation.

    Cons

    Pay is not on a fair scale at all locations. Company will attempt to squeeze more out than available. Store managers are treated like indentured servants and paid like depression era migrant workiers. Hours are long, Work-life balance is a myth with this company

    Advice to ManagementAdvice

    Treat the single most important asset, front line managers like the incredible golden egg geese they really are. In order to establish a record of retention an environment of front line management appreciation must be installed. I only hope I am able to see it in my lifetime.

    Doesn't Recommend

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