Merck Reviews

Updated October 27, 2014
Updated October 27, 2014
1,174 Reviews
3.1
1,174 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Merck President & CEO Kenneth C. Frazier
Kenneth C. Frazier
447 Ratings

Review Highlights

Pros
  • Great work-life balance with opportunities to work from home in most positions (in 122 reviews)

  • Good benefits and still have a pension program in addition to the 401k (in 93 reviews)


Cons
  • Work life balance was hard due to work overload due to staff reduction (in 30 reviews)

  • Upper management take care of each other creating the perception of insularity (in 44 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Good starting place for career, longevity requires patience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Program Manager in Philadelphia, PA
    Former Employee - Program Manager in Philadelphia, PA

    I worked at Merck full-time (more than 5 years)

    Pros

    First of all, Merck is a fantastic place to launch you career. You get exposed to the good and bad at working at a Fortune 500 company.

    Cons

    As you move into the middle management layer, things get very political, there are a lot of alliances. To be successful you have to be wary of the connections and navigate the politics.

    Advice to ManagementAdvice

    Have a vision of where the company is going! It seems like there's a new initiative every year when management hasn't pulled through the previous big initiative yet.

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    Specialty and Executive Customer Representative for Merck

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Pharmaceuticals Sales Representative in Cleveland, OH
    Former Employee - Pharmaceuticals Sales Representative in Cleveland, OH

    I worked at Merck full-time (more than 10 years)

    Pros

    Good Benefits, pay and co-workers. Adequate training and provided with latest technology to support sales efforts always provided.

    Cons

    Lay - offs for the last 6 years leaving less sales force to do the same amount of work. Work life balance is out of balance. Opportunity for growth only occurs if manager likes you.

    Advice to ManagementAdvice

    It is sad to see what has become of our former science driven sales force. Our company has become so bound up in regulation that we cannot discuss products and disease in a meaningful, clinical way with reprints the way we used to. Despite the courage to speak up environment that is encouraged, we are afraid to say what we really feel for fear of retaliation by management.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  3.  

    Great people, in bit of a down cycle right now

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Team Leader
    Current Employee - Customer Team Leader

    I have been working at Merck full-time (more than 10 years)

    Pros

    The people, for the most part, are very high quality, hard working, ethical folks. I have made many good, true friends there over the years. People care about what they are doing, believe in the company and the products.

    Cons

    For folks in field positions, the career growth opportunities can be limited. If you want to move 'up' you basically have to move to PA (HQ) at some point. Access to customers is getting more challenging, and that's with good products. Not a Merck thing, it's an industry thing. As with most jobs, your work life depends on your manager.

    Advice to ManagementAdvice

    Treat folks like adults during times of change and uncertainty. No surprises would be a good rule to follow. Also, plan ahead for layoffs, hiring freezes. We've had some strange, 'get rid of folks' and then 'hire them back' situations which appear unplanned and amateurish.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
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  5.  

    Strong pipeline, High integrity & corporate values....challenging industry - must find way to differentiate itself.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Merck full-time (more than 5 years)

    Pros

    Corporate mission / vision, values and strategic intent is clear, credible and compelling as evidenced in product pipeline and priority focus areas. Corporate policies (e.g. benefits, work / life balance) and organizational talent management processes well defined - new compensation framework circa 2012.

    Cons

    Organizations struggle with how to execute - without getting in their own way via elongated decision making, consensus building (not just alignment building which is a necessary business tactic), conflict avoidance, performance management avoidance, communications from top to middle to first line often gets lost or misinterpreted through that pipeline, lack of prudent risk taking. There is still an element of passive aggressiveness that exists though it has tempered somewhat over the years with corporate trainings for transparent communications. Lack of effective change management implementation.

    Advice to ManagementAdvice

    Assess manager competencies to truly LEAD teams effectively through change, focusing on changes in actions and behaviors required to affect desired outcome, to develop talent and performance manage individuals who are not a good fit, to inspire talent to reach their potential, RATHER THAN than just manage people through tasks and activities. Hold Leaders accountable for their performance at all levels to demonstrate commitment to talent. Ensure execution and pull through of corporate strategies are well aligned throughout organizations RATHER THAN ignoring and allowing leaders to focus on their individual silo performance. Continually reinvigorate prudent risk taking to install in cultural DNA of organization. Remove barriers and excessive processes which do not meet business or customer needs and only slow decision making and ability to drive business value.

    Negative Outlook
    No opinion of CEO
  6.  

    Many opportunities

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Merck full-time

    Pros

    Many opportunities to explore without changing employers

    Cons

    Has been going through repeated significant layoffs

    Recommends
    Neutral Outlook
  7.  

    Great benefits, no job security

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Primary Care Vaccines in Los Angeles, CA
    Former Employee - Primary Care Vaccines in Los Angeles, CA

    I worked at Merck full-time (more than 5 years)

    Pros

    Free car (almost free $125 per month), free lunches, reputable products

    Cons

    job volatility, micro-managing, pay below industry standards

    Recommends
    Neutral Outlook
    No opinion of CEO
  8.  

    My experience at Merck was very good.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Sales Representative in Pittsburgh, PA
    Former Employee - Senior Sales Representative in Pittsburgh, PA

    I worked at Merck full-time (more than 10 years)

    Pros

    Great benefits. Competitive salary.

    Cons

    Many lay offs the last few years. Not a rich pipeline.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9.  

    Engineer Review

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Engineer in West Point, PA
    Current Employee - Engineer in West Point, PA

    I have been working at Merck full-time (more than 10 years)

    Pros

    A lot of different areas to experience

    Cons

    Corporate culture. Not easy to make changes

    Advice to ManagementAdvice

    A little more leadership would go a long way

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10.  

    New to Merck

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Merck full-time (less than an year)

    Pros

    You work with a lot of diverse and brilliant people.
    The culture is changing and I think it's heading in the right direction.

    Cons

    Very complex structure. It takes a long time to understand the organization.

    Advice to ManagementAdvice

    Loosen up and keep up the push to innovate.

    Recommends
    Positive Outlook
    Approves of CEO
  11. 2 people found this helpful  

    Company is no longer a great place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director in Whitehouse Station, NJ
    Current Employee - Director in Whitehouse Station, NJ

    I have been working at Merck full-time (more than 10 years)

    Pros

    Nice colleagues, good 401k benefit.

    Cons

    Continued downsizing and moving IT jobs overseas. Not a great place if you want a career in IT. More work continues to be done by fewer people.

    Benefits continue to decline including pension which moves to a cash plan, employee contributions to medical and dental, education reimbursement.

    Advice to ManagementAdvice

    You are cutting so deep that the knowledge walking out the door cannot easily be replaced. No longer an attractive place to work. A career has now turned into just a job.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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