Mercure Hotels Reviews

Updated July 29, 2015
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3.7
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4 Employee Reviews

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  1. Loosing battle

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Kidderminster, England (UK)
    Current Employee - Anonymous Employee in Kidderminster, England (UK)

    I have been working at Mercure Hotels full-time

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Busy in summer season, free gym membership and free staff meal every 6hrs.

    Cons

    Small hotel (45 rooms) neglected and in dire need of refurbishment. Little room to improve state of hotel due to strict company guidelines. No formal training. GM under qualified and doesn't care for staff wellbeing. Culture of "work 16 hours without a break of we will find someone else to'

    Advice to Management

    Listen to your staff, particularly those who have worked 20+ years in the hotel. Lead by example and atleast try to care about improving things.


  2. great

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Front Office Manager in Abha (Saudi Arabia)
    Current Employee - Front Office Manager in Abha (Saudi Arabia)

    I have been working at Mercure Hotels full-time (More than 5 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    i have my relatives here and other i must say that the weather of this place is so nice

    Cons

    there is no leadership here just all about company

    Advice to Management

    honesty is the best policy


  3. to be a hard worker, trust-worthy and patience.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Captain Waiter
    Current Employee - Captain Waiter

    I have been working at Mercure Hotels full-time (More than 3 years)

    Doesn't Recommend
    Positive Outlook
    Doesn't Recommend
    Positive Outlook

    Pros

    more work and much busy.

    Cons

    NO OVERTIME AND MORE CANCELLED OFF.

    Advice to Management

    try to appreciate little good things,be a professional and give the incentives or benefits for the staff .


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  5. bon encadrement

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Chargée De Clientèle in Poitiers (France)
    Former Contractor - Chargée De Clientèle in Poitiers (France)

    I worked at Mercure Hotels as a contractor (Less than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Bonne ambiance et alaire consequent

    Cons

    Fatigue physique et souvent mauvaise humeur des clients



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