Mercury General Reviews
Updated Feb 11, 2012 – Reviews are posted anonymously by employees.
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Company Rating Based on 27 ratings Employees say it's "OK" |
CEO Rating
Based on 10 ratings
President, CEO, and Director |
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Pros
Coworkers were generally very nice and down to earth, from the claims staff to the senior managers. Benefits and vacation time was mostly in line with what I have come to expect from large companies. Work was generally fulfilling and could be somewhat challenging.
Cons
Serious doubts were cast onto the company by a lack of solid direction and leadership. The senior management was generally not open to new ideas, and when they were, failed to execute and follow through with a great deal of their plans. Additionally, the base salaries for most poisitions in the company, were far below industry averages. Finally, there was a great deal of waste, whether it be on poorly thoughtout technology products, to the inability to identify and eliminate ineffective employee's.
Advice to Senior Management
Remove some of the dead weight in the senior leadership and invest in technology in a determined and coherent effort.
Pros
Decent Pay, Christmas Bonus, Underwriting bonus
Nice people at the worker-bee level
Cons
They don't give you the right tools to do your job (ie. Pentium 4HT's are still prevalent in the company as of 2011) Running websphere overpowers the computer. New computers are newer dual core Pentiums. Too cheap company to help emps.
Unwilling to advance technology to ease our job (still using JAX-RPC instead of JAX-WS, using Java 1.4 instead of Java 5 or 6)
If you have a good idea, you are working too much (even into your personal time) to implement it. Working 50 up to 80 hours a week and its expected.
They say 'Open environment' but its anything but open.
Advice to Senior Management
Invest in moving to new technologies (hardware and software for developers)
CIO has changed the focus to be customer focused. GOOD!
There has been a negative slide on the IT employees where they are being overworked and abused (Rate Level Team). BAD. IT crew is too slim. Need more people.
Pros
Competitive salary, Nice employees, good place to work..
Cons
every manager has different rules
Advice to Senior Management
nothing
Pros
Local, Stable, Decent company. Mercury is a stable company but nothing great to write about. It has 400+ systems managed by 400 IT people.
Cons
Bureaucratic , highly procedural and redundant . It has lot of cumbersome audit processes that audit more of developers work than doing risk management of insurance.
Advice to Senior Management
Continue on the current path of making the company efficient, and hopefully the company starts showing some growth in policies.
Pros
Good group of people that can work very well together. Friendly people that are willing to help each other accomplish what needs to be done.
Cons
As with any auto insurance carrier, it is a fast paced environment that requires your best performance daily to succeed.
Pros
Great people - very nice. The compay is open to changing but progress is slow and painful; they pay a holiday bonus to all employees equal to one full paycheck every year for the past 50 years. You know what to expect here. Harder for seasoned professionals to acclimate.
Cons
Leadership is focused on the day to day rather than the big picture.Too many numbers and jargon thrown at us - cut to the chase and motivate me please. Micromanagers all around. Segregation between managers and employees.A real connection between employees and the company is missing.
Advice to Senior Management
Beleive in the value of employee satistfaction.
Pros
Good location and nice coworkers.
Cons
Behind the times with technology and no plans to move forward anytime soon. Stuck in the dark ages to be exact. Never any good tips to do work efficiently just a "sorry you are suffering, but do better because we need to be better as a whole". Little to no communication it is basically just come in do your work and get out.
Pros
For me it was close to home. The compensation was not bad compared to other companies with the same type of job pisition.
Cons
Management was lacking in management, relationship, and leadership skills to name a few. They were unprofessional and unfair. Never offering a positive word of recognition only to a select few (those who they favor(ed).
Advice to Senior Management
Take classes to learn to deal with employees. Plus let go of your ego.
Pros
Good Pay but besides that nothing.
Cons
Everything else, Politics, Old school entitlement
Advice to Senior Management
Treat your employees with a bit more respect
Pros
Good Pay starting pay, Bonuses when they are given
Cons
Will Overwork you, Management gives you a hard time when taking vacation or sick time, Supervisors are not well compensated
Advice to Senior Management
Put more effort in to managment training. Compenssate employees that out perform other empoyees. Listen to employee suggestions. Do not be so secretive with employees.
