Mercy Behavioral Health

  www.mercybh.org
  www.mercybh.org

Mercy Behavioral Health Reviews

Updated October 15, 2014
Updated October 15, 2014
7 Reviews
2.5
7 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
Raymond Wolfe
3 Ratings

Employee Reviews

Sort: Popular Rating Date
  1.  

    Interesting jobs--that will take over your life!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous
    Former Employee - Anonymous

    I worked at Mercy Behavioral Health full-time (more than an year)

    Pros

    Great colleagues, numerous job opportunities within the organization, good benefits.

    Cons

    Overwhelming amount of work that far exceeds scheduled work hours. As no overtime is paid, the organization has no incentive to limit the duties and requirements of employees. A salaried employee can easily work 60+ hours/week for 37.5 hours of pay.

    Advice to ManagementAdvice

    High employee turnover impacts the quality of care given to MBH patients/clients. Consider the long term impacts of excessive attrition; the cost of recruiting, training, and employee burnout burdens the organization and the remaining employees--who continue the cycle.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  2.  

    Very negative experience; would not recommend

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Crisis Clinician in Pittsburgh, PA
    Current Employee - Crisis Clinician in Pittsburgh, PA

    I have been working at Mercy Behavioral Health full-time (more than 3 years)

    Pros

    Often you are able to work varied shifts due to specific departments being open 24 hours daily

    Cons

    Low pay, high stress, lack of opportunities for growth, unless you are a nurse, your advanced degrees will not be valued, lack of pay compensation for those with advanced degrees. Lack of overall safety for employees on grounds.

    Advice to ManagementAdvice

    Increase pay. Value your Social Workers and Counselors. Increase safety on grounds.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3. 2 people found this helpful  

    Post-Industrial Steel Mill

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Psychotherapist in Pittsburgh, PA
    Former Employee - Psychotherapist in Pittsburgh, PA

    I worked at Mercy Behavioral Health as a contractor (more than an year)

    Pros

    Comprehensive experience working with people with mental health challenges. Many colleagues who are working heroically in difficult conditions. Sometimes, people in treatment get better.

    Cons

    Billable hours rule all. Paperwork is endless. Morale is generally low, and getting lower. New CEO is former CFO, which IMHO is never a good thing if you're focus is operations.

    Advice to ManagementAdvice

    Hire HR people with a clue.

    Recommends
    Negative Outlook
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. 1 person found this helpful  

    Working for Mercy Behavioral Health was extremely rewarding.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Home Care in Pittsburgh, PA
    Former Employee - Home Care in Pittsburgh, PA

    I worked at Mercy Behavioral Health part-time (more than an year)

    Pros

    Working with the clients was satisfying and Mercy provides any support necessary. Training is available to employees regularly to keep skills current. Families and clients are given assistance to achieve maximum benefit from programs.

    Cons

    Difficult to locate people in the organization because Mercy is so large. Offices are located in multiple areas of the city and often are outgrown by the staff.

    Advice to ManagementAdvice

    Keep supporting your staff as you do now.

    Recommends
    Positive Outlook
  6. 1 person found this helpful  

    Good start poor finish

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Counselor Lll in Pittsburgh, PA
    Former Employee - Counselor Lll in Pittsburgh, PA

    I worked at Mercy Behavioral Health

    Pros

    Mercy offers training and reveiw in current employment status. Strong emphasis on the consumers they serve.

    Cons

    working conditions vary from good to poor. Must be an insider in order to advance. The empasis is on the consumer and not on the employee.

    Advice to ManagementAdvice

    Management should know what is happening in each of its units and Their working conditions. Team work is encouraged but not followed. Unfair practices in hiring and promotions. Long term employees, supervisors and managers may need to be rotated to different units at some point.Quality management needs to be inforced

  7.  

    Horrible Senior Management and HR, good benefits and staff.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee in Pittsburgh, PA
    Former Employee - Anonymous Employee in Pittsburgh, PA

    I worked at Mercy Behavioral Health

    Pros

    Benefits are good, staff is caring

    Cons

    The major drawback to Mercy is that Senior Management is unbearable. Staff is expected to live and die for Mercy and to put family and any other aspect of life second to work. Micromanaging is the norm, and any independent decisions made by staff are always second guessed by management. No decision is 100% correct, and all decisions are used as "opportunities for growth" which is code for being written up; however, should staff not act independently, they are also written up. Basically, you can't win. Staff are expected to be available by phone or pager 24/7 to cover call offs or emergencies but are not compensated for having to always be available.

    Advice to ManagementAdvice

    Fire all of them and start over. Management's ideas are antiquated and their expectations are unrealistic.

    Doesn't Recommend
  8.  

    A once great company now destined for destruction under the "leadership" of a clown.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Mercy Behavioral Health full-time

    Pros

    Many dedicated and highly skilled front line and support staff.

    Cons

    Most management are incompetent and the higher you go up in management the more incompetent they become, with the new boss the most incompetent of them all.

    Advice to ManagementAdvice

    Fire the boss Ray Wolfe before he fully destroys a once great company.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

Work at Mercy Behavioral Health? Share Your Experiences

Mercy Behavioral Health

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.