Mercy Housing

  www.mercyhousing.org
  www.mercyhousing.org

Mercy Housing Reviews

Updated October 14, 2014
Updated October 14, 2014
10 Reviews
3.4
10 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Lillian Murphy
5 Ratings

Employee Reviews

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  1.  

    A good experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Lead Desk Clerk in Chicago, IL
    Current Employee - Lead Desk Clerk in Chicago, IL

    I have been working at Mercy Housing full-time (more than 8 years)

    Pros

    It is a very diverse atmosphere. The work is fulfilling and the people are awesome.

    Cons

    Pay is not so great.

    Recommends
    Neutral Outlook
    Approves of CEO
  2. 1 person found this helpful  

    GOOD

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Mercy Housing

    Pros

    Pay, people, atmosphere, growth potential, location,

    Cons

    I can't think of any.

    Advice to ManagementAdvice

    Keep doing what you're doing.

  3. 1 person found this helpful  

    Mercy Housing is a great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Human Resources Payoll in Denver, CO
    Former Employee - Senior Human Resources Payoll in Denver, CO

    I worked at Mercy Housing as a contractor (more than an year)

    Pros

    This place is awesome. The people are wonderful. Management really cares about their employees.

    Cons

    The location is not the greatest

    Advice to ManagementAdvice

    Keep up the good work

    Recommends
    Positive Outlook
    Approves of CEO
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  5. 3 people found this helpful  

    Dysfunctional Management

    Former Employee - Property Manager in San Francisco, CA
    Former Employee - Property Manager in San Francisco, CA

    I worked at Mercy Housing full-time (more than an year)

    Pros

    Salary is slightly better than those at similar non-profits for these positions

    Cons

    Very frustrating and confusing environment for an experienced, committed property manager. Mid-managers and supervisors, in my experience, were inexperienced as to basic landlord/tenant and property laws and, more importantly, the nuances of managing supportive/affordable housing and the resident populations they house.

    Too much turnover for on-site staff, most likely due to careless hiring decisions for line staff - for example, hiring inexperienced residents for both line and management staff. Supervisors and Area Managers that lack any social or human services background as well as a sufficient amount of experience in the always-challenging Bay area rental market. The net result of this is insufficient and/or inconsistent oversight for building managers, managers that mismanage property finances, managers that initiate wrongful evictions and the like.

    Advice to ManagementAdvice

    Vet your management staff better

    Doesn't Recommend
    No opinion of CEO
  6. 1 person found this helpful  

    I started out being satisfied working here, but no longer. Employees often get promotions when they don't deserve them.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Mercy Housing full-time

    Pros

    Great co- workers. Great time off package. I also agree with the other reviewer who stated "it feels like you do good work."

    Cons

    They aren't always transparent, sometimes jobs aren't posted so people can't even apply internally and they are given to friends of the directors. People are promoted into positions that they aren't capable of performing.

    Advice to ManagementAdvice

    Better employee recognition.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  7. 1 person found this helpful  

    Mercy Housing is a great company to work for... the mission is well represented on all levels

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Area Director
    Former Employee - Area Director

    I worked at Mercy Housing part-time (more than 3 years)

    Pros

    Mercy Housing has exceptional benefits and can offer a great pay structure if you negotiate properly. Most people are great to work with and for. The company lives its mission and expects the same from its employees. RESPECT JUSTICE MERCY! The own a majority of their properties which is a plus in many ways. Company is VERY transparent... posts all open jobs and promotes from with in.

    Cons

    Employee recognition relies greatly on who there manager/supervisor is. Vacation time is great if you get a chance to use it.

    Advice to ManagementAdvice

    Better employee recognition.

    Recommends
    Positive Outlook
    Approves of CEO
  8. 2 people found this helpful  

    No Accountability

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Corporate Officer in Denver, CO
    Former Employee - Corporate Officer in Denver, CO

    I worked at Mercy Housing full-time (more than 5 years)

    Pros

    Feel like you do good work

    Cons

    A bunch of big shots making tons of money and doing a crappy job in the corporate office. Absolutely no accountability for stealing, lying and doing poor work. It is a sham.

    Advice to ManagementAdvice

    Quit.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. 2 people found this helpful  

    I learned a lot, but was frustrated with lack of structure and inefficiencies.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Senior Financial Analyst in Denver, CO
    Former Employee - Senior Financial Analyst in Denver, CO

    I worked at Mercy Housing

    Pros

    Everyone is very nice. The office was pretty laid back.

    Cons

    Pay was not market rate obviously given it is a nonprofit.

    Advice to ManagementAdvice

    Budget more efficiently so you're not laying people off randomly! It is expensive and hurts your reputation.

    No opinion of CEO
  10. 3 people found this helpful  

    Great mentoring and supervisor support, tough workplace.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee in San Francisco, CA
    Former Employee - Anonymous Employee in San Francisco, CA

    I worked at Mercy Housing

    Pros

    Supervisors are knowledgeable, competent and supportive. Their support provided me with the mental and physical space to take the - sometimes radical - measures necessary to improve the operations of my property.

    Cons

    Mercy is a large, management-intensive company and its current (as of 2010) method of disseminating best practices to its people in the field is simply too cumbersome to remain effective. By the time new operating practices have been disseminated and incorporated by site teams, executive leadership has already developed new operating practices. This rapid development and slow dissemination does not provide site teams the opportunity to help craft new operational practices - leading to feelings of disenfranchisement with their organization.

    Advice to ManagementAdvice

    Your Property Managers are your connection to each individual site team. Spend much more time training your Property Managers how to train their staff and you will dramatically reduce the time and money spent on site staff headaches.

  11. 3 people found this helpful  

    Mercy Housing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Information Technology
    Former Employee - Information Technology

    I worked at Mercy Housing

    Pros

    Non-Profit. Company values are very good. Mercy Housing is a non-profit firm that provides affordable housing to the less privileged. Their company culture is more like a family based culture.

    Cons

    Mercy Housing shares a building with other companies. And so, there isn't that feel of working into a company building every morning.

    Advice to ManagementAdvice

    Have more friendly approach to people. Also, more get-together's outside the company structure could enhance productivity since people are likely to work as friends and colleques.

    Recommends

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