Mercy Reviews

Updated July 2, 2015
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3.4
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Recommend to a friend
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Mercy President and CEO Lynn Britton
Lynn Britton
46 Ratings

Pros
  • Work/life balance is good for the most part (in 5 reviews)

  • It's a Faith Based Hospital Organization (in 6 reviews)

Cons
  • Most of these bumble along doing their own thing, ignoring the directives of upper management (in 4 reviews)

  • Like any other non profit organization, they pay is not the best (in 3 reviews)

More Pros and Cons

150 Employee Reviews

Sort: Popular Rating Date
  1. Mercy Hospital

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Mercy full-time (More than 10 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Good company built on a foundation of caring. Co-workers care for the patients and visitors that walk in the door. Salaries are comparable with other facilities in the area.

    Cons

    Too much growth in Oklahoma area too quickly. Federal cuts in reimbursements has forced major cutbacks within the company. Quickly turning into a large corporation rather than the close knit family it has been for years.

    Advice to Management

    Listen to the co-workers closely, but not in a LEAN "how can you do better" way. Listen in a manner that reflects true care to solve the problems and move toward the future.


  2. UA

    Current Employee - Anonymous Employee in El Reno, OK
    Current Employee - Anonymous Employee in El Reno, OK

    I have been working at Mercy part-time (More than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    15 bed hospital. Coworkers and management are amazing. Not too hurried. Good patient to nurse ratio. No metro traffic.

    Cons

    Limited experiences. Low pay. bad building infrastructure. Sometimes it rains inside.


  3. empolement

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Mercy part-time

    Pros

    Hopefully will help me find a job in my field

    Cons

    may over load my e-mails with thing that do not pertain to my field.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. PSA

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Mercy full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Three days. Twelve hour shifts. Management is very open and understanding. Loved my co workers. Uniform was a nice thing

    Cons

    Pay. Don't work here then try to transfer. They don't factor in your experience before them in the pay. 8 occurances for a years time not enough.

    Advice to Management

    Up the occurances. And the pay could be better. Always construction on things that look fine.


  6. Helpful (1)

    Great People but Poor Leadership

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director in Saint Louis, MO
    Former Employee - Director in Saint Louis, MO

    I worked at Mercy full-time (More than 5 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    The co-workers are the best part of Mercy. They believe in the mission and strive to uphold the values that were established by the Sisters. If you are a nurse, you have good continuing eduction and development opportunities. However these are virtually non-existent for non-nurse positions. The size of the organization allows for transfer opportunity.

    Cons

    Executive leadership is the single biggest con to this organization. They lack the experience to guide this organization through a post Affordable Health Care Act world. The result has been four RIFs in as many years. You have to hold your breath when Mercy freezes jobs in February because that means a RIF in June which is the end of the fiscal year. Many people (but not all) are selected for the RIF not because of their lack of productivity or quality of work, but because they have voiced an opinion that is contrary to senior leadership.

    They utilize a talent assessment system to profile their employees and potential hires. While there is nothing wrong with the assessment itself, their use of it borders on illegal and can create a disparate impact on protected classes. Many qualified and experienced people were not hired or passed by for a promotion because they "did not pass" the assessment. Of course they do not tell you this citing your results are confidential. Therefore transparency is lacking.

    Now if you work in a hospital or clinic, you will be ignorant of most of these issues. Most people on that side are unaware of the corporate corruption.

    To anyone wondering, I was not part of a RIF. I voluntarily left on my own accord. Also I was never passed by for a promotion. In fact I was promoted several times. I do have a moral compass and think it is important for people to know what they are getting into if they join this organization.

    Advice to Management

    My advice is not to management but to the board of directors. If you want to turn this organization around, you need executive leadership who have the experience and ability to guide the organization through the rough waters that is now health care.


  7. IT Consultant

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Consultant in Greenwood, AR
    Current Employee - IT Consultant in Greenwood, AR

    I have been working at Mercy full-time (More than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Work-life balance is great. Frequent and generous training opportunities. The CEO is great!

    Cons

    Often working without support from other staff or outside vendors. Long hours can begin to wear on you.

    Advice to Management

    Expand into larger markets, hire more staff, and as always.. keep the awesome culture!


  8. Mercy

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Mercy

    Pros

    It is a Steady work

    Cons

    Supervisor plays host to favorites


  9. Helpful (2)

    Full-Time Field Paramedic

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Paramedic in Springfield, MO
    Current Employee - Paramedic in Springfield, MO

    I have been working at Mercy (Less than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Great protocols and equipment. Treat employees good when compared to AMR and other for-profit EMS providers. Coming from Southern California working there as an EMT for 10+ years, the call volume is slow and the schedule is great.

    Cons

    Just coming into this century when it comes to how EMS is run. They're a little behind but are making attempts to catch up quickly. Also, health insurance coverage is horrific. I thought I had it bad when I was covered by Kaiser back home. But this is really bad. And the fact that all my care is received at the same hospital I work for just adds insult to injury.

    Advice to Management

    Think before you act. Be proactive and not reactive.


  10. Rear view review...

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Mercy (More than 8 years)

    Recommends
    Neutral Outlook
    Disapproves of CEO
    Recommends
    Neutral Outlook
    Disapproves of CEO

    Pros

    Very busy and professional work environment.

    Cons

    Strong non-clinical business approach to serving the direct needs of its most important client-the patient.

    Advice to Management

    Remember for whom you work .


  11. RN

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Mercy full-time (More than 10 years)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    treat employees well
    good hours. low nurse to patient ratio.

    Cons

    low paying. management not that great.



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