Mercy

  www.mercy.net
  www.mercy.net

Mercy Reviews

Updated December 17, 2014
Updated December 17, 2014
85 Reviews
3.5
85 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Mercy President and CEO Lynn Britton
Lynn Britton
37 Ratings

Review Highlights

Pros
  • Work/life balance is good for the most part (in 5 reviews)

  • It's a Faith Based Hospital Organization (in 6 reviews)


Cons
  • upper management is not trained appropriately (in 4 reviews)

  • behavior tolerated from some management level employees (given the non-profit humanitarian values posted) (in 3 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Mercy

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Mercy

    Pros

    work life balance is great

    Cons

    not enough PTO for coworkers

  2.  

    Good for new grads

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Mercy full-time (more than an year)

    Pros

    6 week minimum orientation, shift differentials, PTO accrued each pay period, sick time, competitive health options, company 401k and life insurance contributions, overtime options.

    Cons

    Low census, several on-call shifts, rotating schedule, no weekend program,

    Recommends
    Neutral Outlook
  3.  

    If you come in through the billing dept you may not stay.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Coordinator I in Saint Louis, MO
    Current Employee - Account Coordinator I in Saint Louis, MO

    I have been working at Mercy

    Pros

    Off weekends and holidays.
    Premium discounts.
    Pay.

    Cons

    Number of calls required to take.
    Advancement

    Positive Outlook
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Team oriented, exceptional nursing staff

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Emergency Department RN in Ardmore, OK
    Current Employee - Emergency Department RN in Ardmore, OK

    I have been working at Mercy

    Pros

    Ability to make own schedule

    Cons

    Management tends to run hospital and departments based on sister hospital models. Needs to be reviewed

    Advice to ManagementAdvice

    Listen to staff input. Also, design an employee satisfaction model, not just patient satisfaction, look at it full circle. "Ask not what your country can do for you, but what you can do for your country". Staff works hard to achieve patient satisfaction, but we sometimes feel like we could use the appreciation and satisfaction from our leaders.

    Recommends
    Neutral Outlook
  6.  

    Good overall experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Executive Director
    Former Employee - Executive Director

    I worked at Mercy

    Pros

    Good Pay and benefits
    Met some nice people

    Cons

    Seniority is valued over talent
    You have to be a yes man and part of the right click
    Highly political environment hiding behind the ministry

    Advice to ManagementAdvice

    Remove the sacred cows

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7.  

    Management is a total joke.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Carthage, MO
    Former Employee - Anonymous Employee in Carthage, MO

    I worked at Mercy full-time

    Pros

    Benefits start right away, training is great for Epic, time off is usually always granted as long as you give at least a days worth of notice.

    Cons

    Extremely low pay for MA's, LPN's, and other medical support staff, and I do mean EXTREMELY LOW. Poverty levels. An MA will start out at less than 10 an hour, and the most you'll ever make as an LPN is $15 an hour, but that's after 7 years of employment!! You'll make $11.25 an hour for the first 2 years of your employment with .20 cent raises once every year to two years. Management is lazy, they side step issues, and there is major employee favoritism that can be a threat to you if the favorites don't like you. I would have never come to work for Mercy had I known what I know now about how things are run on the inside.

    Advice to ManagementAdvice

    Do your job!! It's the simple things that you don't do, such as returning emails, phone calls, and text messages. Communication with employees needs to be considered vital and seen as a requirement for effective day to day work flow. Stop fueling the gossip by playing into favoritism and if you think you're hearing things you don't like about an employee then COMMUNICATE that to the employee. That is your JOB. Pretty simple things that lead to a ton of disfunction, stress, and drama in the work place.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  8.  

    Ministry minded

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Financial Analyst in Oklahoma City, OK
    Current Employee - Financial Analyst in Oklahoma City, OK

    I have been working at Mercy full-time (more than 10 years)

    Pros

    Faith based mission focus. Great people. Great benefits. A real mission focus.

    Cons

    None. This is a great place to work.

    Advice to ManagementAdvice

    It would be nice to have senior leadership visit offsite locations.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Nice faith based place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Ardmore, OK
    Current Employee - Anonymous Employee in Ardmore, OK

    I have been working at Mercy full-time (more than 5 years)

    Pros

    Family-like atmosphere, coworkers are always there for you, vision is great and expectations are high, competitive pay. Constant expectations from upper management is not as cut-throat as I've seen in other facilities, more of a tough-love environment. We feel like we are all components in the work toward the greater good. Not easy all of the time!

    Cons

    Health benefits are restrictive, only pay well if you use mercy system doctors/hospital, cutbacks are taking a toll, chronically short staffed partly due to shortage in the field, the culture is great but the lack of staff can make it incredibly stressful. The hospital is doing the best it can for patient care, I can assure you that.

    Advice to ManagementAdvice

    Take a closer look at how much staff is truly needed, employees get fatigued when working on a skeleton crew for months and years on end. They are good as gold, but some relief would go far. Productivity numbers should be reviewed for accuracy.

    Recommends
    Neutral Outlook
    Approves of CEO
  10.  

    Mercy is a great place to work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Speech-Language Pathologist
    Current Employee - Speech-Language Pathologist

    I have been working at Mercy part-time (more than 5 years)

    Pros

    Patient-oriented, customer service driven and friendly administration. Pay and benefits are fair, but it takes a long time to make a competitive wage compared to other therapy companies in our area.

    Cons

    Not many opportunities offered by Mercy for professional growth. Mercy does not offer an annual stipend for CEUs, license/certification dues.

    Advice to ManagementAdvice

    Better collaboration with other disciplines, opportunities for interdisciplinary training (i.e., dysphagia screening). Clinic management needs better training at maintaining professional relationships with therapists and staff.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Terrible

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Medical Assistant in Chesterfield, MO
    Former Employee - Medical Assistant in Chesterfield, MO

    I worked at Mercy full-time (less than an year)

    Pros

    Only pro to this is mom - fri 8-5 it was good.

    Cons

    The employees are so rude, hurtful degrading to their employees. But this at offices that are at affiliated with mercy

    Advice to ManagementAdvice

    Don't affiliate your company name because they are ruining the mercy name!

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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