Merrill Edge

  www.merrilledge.com
  www.merrilledge.com

Merrill Edge Reviews

Updated September 30, 2014
Updated September 30, 2014
58 Reviews
2.9
58 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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David Darnell
26 Ratings

Review Highlights

Pros
  • Good benefits that's all, some of the lower management does try (in 5 reviews)

  • I met a lot of great people while working here (in 4 reviews)


Cons
  • The place stinks, the company does not care about you all they care about is the call center metrics (in 9 reviews)

  • Merrill Edge asked that you memorize a script to use with each and every client (in 6 reviews)

More Highlights

Employee Reviews

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  1. 1 person found this helpful  

    Solid Company

    Current Employee - Field FSA
    Current Employee - Field FSA

    I have been working at Merrill Edge full-time (more than 3 years)

    Pros

    Good salary and incentive comp. Strong investment process an products

    Cons

    Spend too much time accounting for and documenting your efforts to receive incentive comp.

    Advice to ManagementAdvice

    Overhaul the contact management system.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Good entry level advisor role

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Field FSA in Boston, MA
    Current Employee - Field FSA in Boston, MA

    I have been working at Merrill Edge (more than 3 years)

    Pros

    Strong base salary and basic investment sales skills. Experienced leaders who can provide advice.

    Cons

    Banking responsibilities for no additional upside.

    Advice to ManagementAdvice

    Focus on relationship building not pitching bank products.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  3.  

    Investment specialist

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous
    Current Employee - Anonymous

    I have been working at Merrill Edge full-time (less than an year)

    Pros

    Really great people and Co workers

    Cons

    The stress of passing your series 7 test

    Recommends
    Positive Outlook
    Approves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review
  5.  

    Great Direct Entry Level Job Starter

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Merrill Edge

    Pros

    Great Investment Sales Process and training

    Cons

    too many responsibilities and faulty tech

  6. 2 people found this helpful  

    God awful!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Merrill Edge (more than an year)

    Pros

    The product offering to customers/clients ate decent at a low cost office point. Self direct platform is nice for the do it yourselfers and the Merrill Edge select portfolios provides decent active management at low Cost 1% fee. Being inside the bank allows you to meet more prospects but at a cost.

    Cons

    The worst management and production tracking system I have encountered in this industry. You have these young call center boiler room drop out advisors working in management that look more like they should be working on the street corner than in the financial service industry tell you what to do. I came from wealth management and the culture is completely different. I was sold on the opportunity to find more warm prospects from the bank to move to wealth management and instead found myself working with people that gathering have two pennies to their name or are insanely risk adverse. Nothing you do on the edge side gets tracked properly toward your goals either, constantly having to fight to get credit. In addition to it your a glorified banker as someone else put it so well. Your basically doing three jobs for one low pay. They need a major overhaul of the system, culture and process. You would be better off having your freedom and cold calling Building a practice you want than going through this.

    Advice to ManagementAdvice

    Get your head out of your behind, stop ignoring and fix the issues. Stop painting a prefect picture of potential with national stats that don't mean anything for advisors to move over and be honest about the challenges.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7. 1 person found this helpful  

    No Leadership

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Financial Solutions Advisor in Chandler, AZ
    Current Employee - Financial Solutions Advisor in Chandler, AZ

    I have been working at Merrill Edge full-time (less than an year)

    Pros

    - Decent base rate for a commission based position
    - 4 months paid training if unlicensed
    - Good introduction to an Investment Career

    Cons

    - No leadership. Most managers are just good salesmen - not leaders or teachers. Ask a question and get told to just check with your neighbor and see how he does it...
    - No clear direction on where the business is headed for employees
    - Really really high turnover

    Advice to ManagementAdvice

    Promote leaders who have a desire to lead and teach

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8.  

    A job for those with a cold side.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Investment Specialist in Chandler, AZ
    Former Employee - Investment Specialist in Chandler, AZ

    I worked at Merrill Edge full-time (more than an year)

    Pros

    Office culture was fantastic, people are great to work with and management is always there for there employees personal needs

    Cons

    Transactional company looking to nickel and dime their customers. A good short term business plan but will struggle to maintain longterm relationships with clients.

    Advice to ManagementAdvice

    In order to run a long and successful business it starts with trust. Current policies limit ability to make case by case decisions (ex. waive fees) to maintain client trust. People want to do business with their friends, and with that said current policies make that near impossible. To nickel and dime your customers is a mere slap in the face in a line business that requires ultimate trust to handle a customers hard earned savings.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9.  

    Liked working there

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Merrill Edge full-time (less than an year)

    Pros

    Helping people with their investment goals, benefits, time off policies, possibilities for advancement

    Cons

    shift work was not what i was looking for, but still made it work.

    Recommends
    Positive Outlook
    Approves of CEO
  10. 1 person found this helpful  

    Huge Growth Opportunity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Investment Center Team Manager in Jacksonville, FL
    Current Employee - Investment Center Team Manager in Jacksonville, FL

    I have been working at Merrill Edge full-time (more than 3 years)

    Pros

    Great benefits, great people, mostly young and energetic with a few more wise and experienced to balance it out. Quarterly bonuses a big plus. Clearly defined metrics.

    Cons

    Constant change. Although there are many outlets, finding time to use them for better work-life balance is difficult.

    Advice to ManagementAdvice

    Office culture is too static. Reps need to feel empowered to do what the client is asking for; most responses are canned and non specific.

    Recommends
    Positive Outlook
    Approves of CEO
  11. 1 person found this helpful  

    Ever changing Investing vs. Banking

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Merrill Edge

    Pros

    Good Benefits, Decent Salary, Decent hours,

    Cons

    Too many things on your plate -- your goals are investment driven, however you are supposed to be a personal banker and product pop banking products to hit a number of sales interactions per customer seen.

    Advice to ManagementAdvice

    If relationship sales are truly what is important to drive business -- stop coaching Financial Advisors to product pop bank products if not appropriate for the customer

    Doesn't Recommend
    Negative Outlook

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