Merrill Gardens Reviews

Updated April 20, 2015
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2.7
38 Reviews
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Bill Pettit
25 Ratings

Employee Reviews

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  1. A memorable experience

    Former Employee - Server in Seattle, WA
    Former Employee - Server in Seattle, WA

    I worked at Merrill Gardens part-time (More than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    - Making great personal connections with residents
    - good wage given limited experience
    - free meals for full shifts
    - a strong sense of teamwork

    Cons

    - saying goodbye or unexpected deaths
    - dealing with mental health problems regularly (anger, confusion, etc.)
    - management seemed very impersonal with part time employees

  2. CNA/Caregiver

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - CNA
    Current Employee - CNA

    I have been working at Merrill Gardens full-time (More than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    My facility feeds the staff members for free. Personable coworkers. Flexible shifts.

    Cons

    Can be stressful on some days, especially morning shifts. Pay is kind of low for amount of work.

  3. Started out great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Caregiver in Tacoma, WA
    Current Employee - Caregiver in Tacoma, WA

    I have been working at Merrill Gardens full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Great benefits; medical, dental, vision, 401K, paid vacation and sick leave

    Cons

    Inappropriate placement of residents, no pay incentive in regards to experience- everyone starts at the same wage

    Advice to Management

    Take into account a perspective employee's experience when offering a starting wage. Also, listen to your caregivers. Take what we are saying seriously

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  5. Helpful (2)

    It's Just Sad

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Seattle, WA
    Current Employee - Anonymous Employee in Seattle, WA

    I have been working at Merrill Gardens

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    I think the company pays pretty well and there are some great people that work here. The benefits are pretty good too.

    Cons

    We took a huge step backwards a couple weeks ago. The office was starting to feel better and there was a good spirit of team work being developed. We haven't had that in the seven or so years I have been here. However, that is gone now.

    Advice to Management

    Take time to recognize the great things that people are doing. Sure, money is important, but recognize that's not the most important thing to the people that are creating all those big profits for you. We take care of seniors. That's why many of us got into this business. It's not only about industry leading profits. And, please, don't call us the Russell Wilson of senior housing and then tell us we don't get bonuses because we weren't good enough. That was rediculous.

  6. Helpful (1)

    So close!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Merrill Gardens

    Doesn't Recommend
    Disapproves of CEO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    So close to changing a culture I was almost convinced it was going to happen. Great people work here but they're rarely recognized with anymore than a paper certificate.

    Cons

    Turnover. Lots of turnover throughout all levels of the business.

    Advice to Management

    Instead of beating people over the head about the few misses in a slough of hits, be sincere, appreciative and honest. It will make people more receptive when constructive feedback is given and maybe even empower them to be more proactive in the future. The kid whose parents only ever told him he was a terrible kid ended up believing it. Not that everyone deserves a trophy, but find the balance, that's why good people leave this organization.

  7. Helpful (1)

    Corporate Office Employee

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Seattle, WA
    Current Employee - Anonymous Employee in Seattle, WA

    I have been working at Merrill Gardens full-time (More than 3 years)

    Neutral Outlook
    No opinion of CEO
    Neutral Outlook
    No opinion of CEO

    Pros

    When I started this job a few years back, things were going all right. There was pros and cons. After some changes in my department, I was feeling really good about things. Then the Emeritus divestiture happened and things have started to decline from there.

    Cons

    Departments have been reduced down to a single person in most. Not having any backup is extremely stressful and even a vacation doesn't feel good knowing how much work is building up.

    Advice to Management

    A single point of failure is risky, but having more than 8 single points is a recipe for disaster.

  8. alright

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server
    Former Employee - Server

    I worked at Merrill Gardens full-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    getting to know the residents and learning more about them. the work life balance was impossible as there is no set schedule for majority of workers. Training was quick and unless you learn quickly you will not be prepared. I enjoyed my 5 years with the company but it was not a easy 5 years. I realize most of this belongs in cons but they want a 20 word minimum

    Cons

    You spend alot of time with the residents so naturally you get to know them and in some cases they become part of your family. As elderly tend to do they die and it causes stress on your mental health it is a very burn and turn environment but all in all I enjoyed my time there

    Advice to Management

    got bought out I have no words for management

  9. Helpful (2)

    No clear vision and poor management. Watch your back.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Merrill Gardens part-time

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    Pros

    Home office is nice. Most colleagues are collegial except sr. mgmt.

    Cons

    senior leadership lacking. everything you read about nepotism is true.

    Advice to Management

    compensation well below industry average.

    Merrill Gardens Response

    Aug 18, 2014

    Thank you for your feedback. We appreciate you bringing these concerns to our attention. Our goal is to provide a great environment for all team members, both at our community locations and in our ... More

  10. Helpful (2)

    BEWARE!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assisted Living Supervisor in Albertville, AL
    Former Employee - Assisted Living Supervisor in Albertville, AL

    I worked at Merrill Gardens full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    When I first started, everything looked & sounded great! It changed within three weeks.

    Cons

    If you are not willing to do WHATEVER "the boss" asks, then he will find something to blow up and suggest you are terminated. Meanwhile, other employees on the same level (legally held to a higher accountability related to education) get away with the very same thing.

    Advice to Management

    When a person has been part of the company for two years and have had no complaints, you need to really take them seriously when they do have something to say....and ACT ON IT! This is crucial when you also have residents and family members calling the corporate office. Letting situations lie dormant, or issuing a slap on the hand because it is the easy way out costs money in the end!

  11. Helpful (2)

    Nurse

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Merrill Gardens

    Pros

    Caring for Residents and there families

    Cons

    Toxic, backbiting work environment, employees stealing from the residence and coming to work intoxicated. While management looked the other way

    Advice to Management

    Hire Staff that actually cares about the Residents

    Merrill Gardens Response

    Aug 18, 2014

    Thank you for leaving this response and bringing these issues to our attention. We strive to provide a wonderful place for residents to live and team members to work. We are sorry to hear our ... More

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