Merry Maids Reviews

Updated August 24, 2015
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2.6
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Robert Gillette
12 Ratings

Pros
  • You constantly get to meet new people (in 2 reviews)

  • Customers are great and get to see some beautiful homes (in 3 reviews)

Cons
  • Expect a lot of wear and tear on your car (in 5 reviews)

  • The houses are often under price and if your commission for the day is less than minimum wage they still only pay you the commission (in 6 reviews)

More Pros and Cons

71 Employee Reviews

Sort: Popular Rating Date
  1. Love it

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Captain in Ridgeland, MS
    Current Employee - Captain in Ridgeland, MS

    Pros

    Pay, Customers, Structure, routine, area, etc

    Cons

    Labor, Driving, Rude Customers,


  2. Great company!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Team Leader in Auburn, CA
    Former Employee - Team Leader in Auburn, CA
    Recommends
    Positive Outlook

    I worked at Merry Maids full-time (More than 3 years)

    Pros

    The hours are great and you get decent pay considering you typically get off early every day. I worked for Merry Maids in Auburn, CA. The owner and manager are amazing people and I really enjoyed my time with them.

    Cons

    It can definitely be hard work especially for older people because it is an incredibly physical job. The plus to that is most new team members lost about 10 pounds when they started!

    Advice to Management

    Keep up the good work!


  3. My experience started out great at merry maids but when we got a new location manager things went down hill fast.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - House Cleaner in Maryland Heights, MO
    Former Employee - House Cleaner in Maryland Heights, MO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Merry Maids full-time (More than a year)

    Pros

    Easy hours usually, pay is okay sometimes, they supply all cleaning supplies, reimbursement for miles drove since you use your own car.

    Cons

    Since houses are commission you could be working a 10 hour day and only make $20 if you spend the whole day in one house, the office is very unorganized and likes to pick favorites, employee turnover rate there is outrageous people only last a week sometimes, one person could have 10 houses while a team get 1 in a day(this happens often).

    Advice to Management

    Try to make everything even(workload, pay, hours...etc) people can't live off of $150 a week when you try to make them "full-time" and they can't work around your hours.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. My experience was good

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Maid in Redlands, CA
    Former Employee - Maid in Redlands, CA
    Recommends
    Positive Outlook

    I worked at Merry Maids full-time (More than 3 years)

    Pros

    Worked without somebody standing over me. Got to meet lots of people some nice and some not so nice but nice mostly. Fair management. Decent money for cleaning houses.

    Cons

    The job can get a little hot during the summer. Maybe be a little better at asking customers to turn ac on during the summer.

    Advice to Management

    I know its a little out of control but try to make more advancement jobs available to be promoted to.


  6. Helpful (1)

    Horrible Place To Work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Maid in Jacksonville, FL
    Former Employee - Maid in Jacksonville, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Merry Maids full-time (Less than a year)

    Pros

    get to leave early "sometimes"

    Cons

    By far the worst job I ever had.. You work so hard for a pay check that isn't worth it. Then you have to drive your own car & you do get for reimbursement that can't even full your tank. You get paid by percentage at first I thought sounds good haha then you find out the payment is taxed 3 times before you get your percentage.. I quit after a month. Definitely not worth the pain I feel when I go home everyday

    Advice to Management

    You need to treat your employees better and pay them more money because you work us to death and our hard work isn't paying off. You guys are a bunch of scammers!!


  7. Helpful (1)

    Hostile work place

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    I worked at Merry Maids (More than a year)

    Pros

    Gained a lot of customer service skills and challenged my comfort zone interacting with clients. Most customers were wonderful to work with. Learned a lot of life lessons (both good and bad ones)

    Cons

    Hostile ownership. There was a lot of tension and lying was encouraged. Was not paid for overtime. Unable to advance. Did not earn enough for the work that was required. Worked really hard with no reward. Attitudes and backstabbing very common. Lots of gossip and rumors. No ability to advance after a certain point,

    Advice to Management

    Owners need to communicate better and not be the ones who create the tension. Encouraging people to lie and manipulate the truth will cause problems. Be more supportive of staff (both office and cleaners). They are the reason you make money.


  8. Helpful (1)

    Sales

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director in Boise, ID
    Current Employee - Director in Boise, ID
    Recommends
    Positive Outlook

    I have been working at Merry Maids full-time (More than 3 years)

    Pros

    Everyday you learn something new! You get to meet GREAT people from the front line team members to the admin staff!

    Cons

    No 401K plan and no vacation time given the first year.


  9. Merry Maids

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    No opinion of CEO

    Pros

    Steady work. Good market name.

    Cons

    large turnover in upper management.


  10. Cool

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Very flexible. Did not have to search for leads.

    Cons

    The company have a lot of turnover.


  11. A Day in the Life. . .

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Team Mate
    Former Employee - Team Mate
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Merry Maids part-time (Less than a year)

    Pros

    Money is literally the only "pro" that I can think of. It was a good introduction to grueling manual labor. A huge incentive to get a white-collar job!

    Cons

    Astronomical turnover rate, very low pay, cleaners are expected to rack up hundreds of miles in their personal cars traveling to clients' houses. WAY too much drama.

    Advice to Management

    Learn to keep your personal life separate from your professional life. Stop complaining about your own job in front of the employees. It is very demoralizing.



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