Merry Maids Reviews

Current Employee – been working at Merry Maids full-time for less than a year

Pros – The work is easy and stress-free
Not micro-managed
Have to the potential to make great tips if you have regulars who request you personally
The work keeps you in shape

Cons – The pay is very low
There is no room for growth
Partners may not perform their duties leaving you to pick up his or her slack

Advice to Senior Management – I feel that the pay is too low to attract quality employees. Perhaps the company could offer merit raises and bonuses to those who have a proven track record of excellence.

No, I would not recommend this company to a friend

Current Employee – been working at Merry Maids full-time for less than a year

Pros – Decent pay
Good coworkers
Some nice customers(Some even tip)
Weekends off, with working one Saturday a month
Fairly regular hours(7:30 to between 12-6)
Company-planned events occasionally
Works with your schedule, somewhat
Good mileage compensation

Cons – Hard, busy, gross work at times(I enjoy it but some don't)
Sometimes pay isn't worth the job
Customers complain about stupid things sometimes and you have to redo houses for free
Sometimes a bit of a drive to your houses
Sometimes don't know when you'll get off
No real benefits besides paid holidays
Doesn't work well with a college schedule
No real advancement opportunities

Yes, I would recommend this company to a friend

Former Employee – worked at Merry Maids full-time for less than a year

Pros – Some lovely co-workers who were very sweet and fun to work with.
Gave some basic entry-level experience in the field.
Some areas serviced were beautiful, ie country areas, farms, etc.

Cons – Terrible pay--a 15% commission from a portion of the cost. This usually equals about ten to twenty dollars for a house. Commission decreases with the amount of time taken, so a house that needs 4 hours (most people work alone or in a team of 2) will wind up putting less money in your pocket--a lose-lose situation (if you take longer but do a great job, you make much less, but if you rush and do a poor job you will be taken down to minimum wage for the whole day's work--not just that one house!).
LONG commutes. Up to two hours a day in driving.
NO breaks, aside from driving from one house to another.
Long work days much of the time. Required to be at the office no later than 7:30 am, and often i was not getting home until 6 pm or later (usually later).
No recognition for outstanding performance, only punishment for poor performance.
System of earning paid days off is convoluted and impossible to understand--you must achieve a number of goals to earn 3 paid days per quarter.
There was a great deal of dishonesty in their advertisements for their open positions. I was under the assumption, from materials I'd read, that they gave tuition reimbursement for college classes, and was told that people could earn up to $700 a week. There was NO tuition reimbursement; new employees don't get benefits until they have been there 6 months; and nobody made a lot.
My last week there I worked 48 hours and only brought home $272. Even weeks where i worked 60 hours i only brought home $450.
The rate of pay changed every week. Some weeks I earned $10 an hour, but most I only earned $7.25 an hour.

Advice to Senior Management – HONESTY, people!!!

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Former Employee – worked at Merry Maids full-time for less than a year

Pros – It's better than being jobless, I guess.

Cons – Pay not worth it, manager took employees' pay for herself.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Former Employee – worked at Merry Maids full-time for less than a year

Pros – The work is good exercise, some of the customers can be very nice.

Cons – At the interview they tell you that you will make 15% of the price of every house cleaning- what they don't tell you is that you make 15% of whatever is LEFT OVER after they take out most of it. So essentially I was working 30-40 hours a week and never made more than $150.00 a week. They also told me that one of their newer maids got the hang of the job quickly and was able to move faster, and thus started making $400 a week or more. I asked her myself in private, and she laughed at me and said that that amount in unheard of. I was promised that I would be compensated for my gas that I burned driving miles and miles to different clients. Some of them were pretty far away. I never got one penny for gas despite turning in my mileage to them daily, so I spent most of my pay on gas. I'm not a kid that lives at home with mom and dad for free, so this was a pretty huge blow. Also, if a client complains about ANYTHING at all, you have to go and redo the house FOR FREE and you never get paid for doing it the first time. I wouldn't recommend this place to anyone, ever.

Advice to Senior Management – BE HONEST ABOUT THE PAY AND LACK OF GAS MONEY!

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Former Employee – worked at Merry Maids full-time

Pros – Some of the customers GREAT and are what keeps you coming back, there are benefits for f/t employees if you can afford them, paid vacation hours for f/t, work daytime hours mostly, have atleast Sundays off.

Cons – Pay is a joke, working solo is bad idea, using your own car, not getting paid enough back for use of your own car. Management favoritism. You are not given any recognition for your hard work. This is a dead end job, they don't post open positions in office, there are no promotions.

Advice to Senior Management – Realize that the motto "You get what you pay for" is the slogan, it also applies to you. Consider giving out real life perfomance bonuses, rather then steep discounts to people that can afford this luxury. $5 Christimas....

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Current Employee – been working at Merry Maids

Pros – Great hours, great workers,nice customers

Cons – pays not that great , lack of organization, really poor flexibility

Advice to Senior Management – more flexibility, better organization on the order of houses better commission

Current Employee – been working at Merry Maids

Pros – Flexible hours and nice management

Cons – The Pay and mileage reimbursement

Advice to Senior Management – Redo pay system

Former Employee – worked at Merry Maids

Pros – You have the flexibility with the schedule for your personal life.

Cons – You use your own car and get compensated poorly and there are no advancement opportunities that they are willing to give out.

Advice to Senior Management – Have more positive reinforcement and allow for advancements.

No, I would not recommend this company to a friend

Current Employee – been working at Merry Maids

Pros – There are a couple of good benefits if you can make enough money to afford them.

Cons – It is no team cleaning anymore. You work alone for very little pay.If a house is too big for one person to clean they send a team of two and pay even less. How you are treated depends on who you are. If your the managers favorite you get great treatment and enough work to make a little money. Here is an example of what you will make...I have had houses 4000sf or more, working with a partner, took 4 hours to clean and I made $26.00. This happens allot. working alone just makes it harder to make money. You are pushed to the max. but they want quality work? How can someone with 4 or 5 houses spend the time to do a good quality job? They can't

Advice to Senior Management – I'm sure not all offices are like this but the on I work for is. I have never received such unfair treatment. I would leave if jobs weren't so scarce right now. If you want good employees, quality work and satisfied customers then there needs to be some changes.

No, I would not recommend this company to a friend