Message Systems Reviews

Updated July 17, 2014
Updated July 17, 2014
27 Reviews

3.9
27 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
Phillip Merrick
0 Ratings

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Challenging, fast-paced work environment, with great work-life balance, and opportunities to make your mark

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Message Systems full-time for more than 3 years

    Pros

    Heavy focus on finding the right people that can tackle the job as well as work well within the culture of the teams. Many opportunities to prove yourself and take a leading role on critical challenges facing our customers. Some of the smartest minds in the industry, shockingly without the ego that normally accompanies such people. If you're looking for a place to prove and stretch your abilities, make a difference in the success of the company and the customers, while at the same time genuinely enjoying your co-workers, this is the place for you.

    Cons

    Normal challenges with siloing between business units -but a great deal of emphasis has been placed on breaking down those barriers, and improvements are noticeable and continue to change.

    Advice to ManagementAdvice

    Continue focusing on the things that matter to our customers and the market. Positive steps to strip out cumbersome layers/processes are awesome and appreciated.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 2 people found this helpful  

    your experience will vary greatly by department

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Message Systems full-time

    Pros

    reasonable hours - 9-5
    easy commute - many work from home
    nice colleagues - the people that get hired are stronger than those that hire them

    Cons

    no growth opportunity - flat org
    terrible pay - at least 25% under industry avgs
    mixed mgmt - some strong, some not

    Advice to ManagementAdvice

    retain your talent (pay them, grow them)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3. 2 people found this helpful  

    Great colleagues - new process every day

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Columbia, MD
    Current Employee - Anonymous Employee in Columbia, MD

    I have been working at Message Systems full-time for more than 3 years

    Pros

    The people that work at Message Systems are smart and fun to work with.
    The dress code is very casual.
    There is something new to learn every day.

    Cons

    Constant churn of colleagues, process, priorities.
    No real training. The product is very complicated and most of it must be learned on your own.
    The deadlines are ridiculous. While taken individually they might make sense, from a holistic view point they are unobtainable.

    Advice to ManagementAdvice

    Figure out what is most important and get that done first.

    Recommends
    Neutral Outlook
    Approves of CEO
  4. We want your feedback – Are these company reviews helpful to you?  Yes | No
  5. 2 people found this helpful  

    Great Foundation... Starting to Lose Its Charm

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Message Systems full-time for more than 3 years

    Pros

    Flexible hours
    Casual dress code
    Excellent benefits (401k, health, time off, etc.)
    Competent, likable co-workers
    Makes every effort to supply resources needed to get work done
    Most top-level management is highly accessible and competent
    Opportunities to take on side projects to improve products

    Cons

    Salespeople get disproportionately more recognition and support than anyone else
    Inconsistent policies and messaging
    Growing number of mandatory meetings and tasks that have nothing to do with actual work
    Open office layouts are disruptive and counter-productive

    Advice to ManagementAdvice

    The company's tiered organizational chart is turning upside-down. The surge in leadership hiring from outside the company has alienated several long-time employees, and slowed actual production. Combine it with recent layoffs of producer level staff, and the company is losing agility.

    The recent (last year or so) emphasis on sales over engineering and production is definitely the wrong direction.

    Recommends
    Neutral Outlook
    Approves of CEO
  6. 7 people found this helpful  

    Solid Employer with lots of growth opportunity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Message Systems full-time for more than 3 years

    Pros

    Relaxed work environment, stocked kitchen, Thursday lunches, fair compensation, above average 401k and PTO.

    SMART folks all around you, all willing to help contribute to your learning and success when needed. The knowledge and experience pool is quite deep.

    Potential exists to move up/on as you so desire on the tech/engineering side. Though finding and cultivating those opportunities will certainly take time and somewhat significant effort.

    Cons

    High turnover, specifically in the engineering/QA departments hampers knowledge/experience continuity and flow.

    Past super-aggressive release schedule has burned some clients. This has eased considerably, though it hasn't been forgotten entirely.

    Open floor office designed to stimulate collaboration, in reality stifles it and actually can create strife between some groups. Just an example of one of those office buzzwords that seem like a great idea on paper.

    The on-boarding training process, while it has improved in recent months, is still fairly lacking.

    Recommends
    Positive Outlook
    Approves of CEO
  7. 3 people found this helpful  

    Stay Away!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA

    I have been working at Message Systems full-time

    Pros

    Nice people. Pays BART commuting costs.

    Cons

    Marketing weak. Poor advertising. Clients leaving. CRO not good manager. Keeps changing message. Competitors better priced and better product. Message Systems too expensive for what you get!

    Advice to ManagementAdvice

    Treat employees like adults. Don't talk out of two sides of mouth.

    Doesn't Recommend
    Negative Outlook
  8. 3 people found this helpful  

    A great place to challenge yourself

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director  in  Seattle, WA
    Current Employee - Director in Seattle, WA

    I have been working at Message Systems full-time for more than 3 years

    Pros

    There is a huge concentration of brilliant people in one place.
    Everyone is willing to listen and explore new ideas.
    Very few barriers between teams - lots of open communication.
    Easily accessible senior management with tangible goals.
    Office atmosphere is fun and open.

    Cons

    Being a mis-sized company is a double edged sword. There is flexibility to create new work, but sometimes not enough bodies to carry out the vision. Currently stuck somewhere between small startup and mid-sized multi national.

    Recommends
    Positive Outlook
  9. 3 people found this helpful  

    Ability to grow my skills with smart, enthusiastic people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Engineer  in  Columbia, MD
    Current Employee - Software Engineer in Columbia, MD

    I have been working at Message Systems full-time for more than a year

    Pros

    I enjoy the people, the problems we solve, the relaxed work environment as well as the effort of management to make it a fun place to work.

    Cons

    Process churn, too many meetings, employee turnover

    Advice to ManagementAdvice

    Create a plan for retaining employees by offering regular stock options, compensation increases based on performance. Hearing everyones opinion and not always make decisions within a wmall group. Also, reduce the nu,ber of meetings held during a day.

    Recommends
    Positive Outlook
  10. 3 people found this helpful  

    Great Product, Great People

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager
    Current Employee - Manager

    I have been working at Message Systems full-time for more than a year

    Pros

    Message Systems has an incredible team of very bright people making some awesome products. They take being customer focused very seriously, and that shows not only in their interactions with them but also in the nature of the products they create. Products which are inherently flexible so that the customer can make them fit their needs rather than forcing the customer to change their needs to fit the product. With the products they produce,

    Management here is very accessible and truly open all the way to the top. There is a very real desire to make this a great place to work, and a real interest in hearing feedback from all levels of the company.

    Cons

    MessageSystems is a growing company, and as such they are facing the challenges of all companies that eventually make that transition from spunky startup to serious business. This is particularly so when the top management is generally technical people. This is a subjective opinion, but I feel they have fallen at times into the usual traps of "everybody knows" business truths that seem to persist despite decades of research and evidence to the contrary - much of it seemingly coming as a result of outside input.

    That said, it's a very minor con, because there is a sincere desire to figure out how to get through this transition and still be a great company on the other side. They want a culture of continuous improvement, and they are serious about actually measuring success. Everything is generally up for offering alternatives and improvement where data and measured improvement can be provided.

    Advice to ManagementAdvice

    It's not really necessary to put anything here, because if I have concerns I'm entirely confident raising those directly anywhere up my chain I wish. Not only does this company have an open door policy, they pretty much have a "no door" policy.

    Recommends
    Positive Outlook
  11. 4 people found this helpful  

    Freedom To Think

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Message Systems full-time for more than a year

    Pros

    Many years I have worked in this industry and the terms CTO and CIO have never meant anything other than "a person that managers technical directors". In this company, not only are C-level executives programmers but so are many of the Managers and Directors. Got a code or product question? Post it on the intranet and anyone from an Engineer to the CEO could reply (without the "you didn't know that?" attitude). Compassion for a true work-life balance, working with teams that I can learn from and assist new people during their onboarding, it all comes full circle here. Health care costs rose and the CEO deflected the cost for us. Many other mini-perks too, but the best is being part of the fastest growing technology that reaches people daily.

    Have something you think may improve the product? Recommend it. Your idea may be rolled in to the next release. Thinking outside the box is a desirable trait.

    I would recommend working here and more importantly, when people ask if I would recommend them for a job here, I think twice whether they would be a good fit. People here are that awesome.

    Cons

    With so many teams working very hard, getting together for cross-training is difficult. Enhance skills of current employees not only with external training, but internal cross-training.

    Advice to ManagementAdvice

    Travel policy should have more traveler input. Those that travel often should have more flexibility in where to stay and what/how it's reimbursed and also offer a small stipend for home office equipment. Bring remote employees into the office a couple of times a year to work with the rest of the teams to foster working relationships and knowledge sharing.

    Recommends
    Positive Outlook

Worked for Message Systems? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.